Add or View Managed Applications for Enhanced Monitoring

Use Managed Applications to view, configure, or add applications to be managed by Aternity, which adds more performance monitoring for those applications.

A managed application has enhanced monitoring over a regular discovered application, because it adds default activities which track its launch times, resource consumption (PRC), and you can further add your own custom activities. For managed apps on Apple Macs, Aternity monitors the PRC only. Regular discovered applications only monitor the default performance measures, like application health, UXI, wait times and so on.

Managed applications with enhanced monitoring

Aternity comes with default predefined activities for popular applications, including Acrobat Reader, Microsoft Office 2007, 2010, 2013 and 2016 (Outlook, Word, PowerPoint, Excel, all in English), Microsoft Skype for Business and Citrix WorxMail for mobile devices. For a comprehensive list of predefined activities, see View Data Collected by Aternity.

To... Do This...

To add an application as a managed application (desktop, web or mobile)

Select Add Application at the top of the screen.

Tip

Check your application is not already managed. Search for the application name, or the monitored process name, base URL, or package name.

  • Select Add Application > Desktop Application to add a desktop application as managed.

  • Select Add Application > Web Application to add a web application as managed.

  • To add monitoring to a mobile app, you must embed Aternity's monitoring into the app itself, before it is encrypted. This automatically starts reporting a wealth of performance and usage data by default. Then select Add Application > Mobile Application to allow monitoring of custom activities.

Add an application as managed

To monitor launch times and resource consumption (PRC), first add it as a managed application.

To assign a different display name to a discovered desktop application, add it as a managed application.

To track several URLs under a single web application

To track more than one process under an application name

To add a custom activity to a managed application.

Select Add Activity from Managed Applications > <managed application>.

Select Add Activity

To view the list of defined activities for an application

To view the activities of an application, select the menu on the right > Manage Activities, or select the application name.

Select an application to view and edit its activities

See Add, View or Edit the Activities of an Application.

To edit the properties of a custom activity

To edit the monitoring properties of a managed application, to change the monitored process name (WIndows), base URL (web) or package name (mobile)

Select the menu on the right > Edit. You can change the application name as displayed in the dashboards, its deployment rollout and its monitored:

Edit the monitoring properties of a managed application
Tip

To change the deployment rollout of a predefined application (displayed with a lock), select its check box > Bulk Actions > Rollout.

To assign an activity name to the load time of a specific web page

View its activities, then select Page Load Activities at the top to create an activity for the page load time (WPM).

To start or stop monitoring as a managed application

Select the menu on the right > Start or Stop for that application.

Enable or disable the monitoring of a managed application

To start or stop the enhanced monitoring on several applications at once

Select each application, then select Bulk Actions > Enable All or Disable All.

Perform changes to more than one managed application

To define a test group to roll out monitored desktop or web applications to a limited set of users

Select Test Group in the top bar to create or edit a test group.

Define the rollout group for managed applications

To remove this application from the list of managed applications

Select the menu on the right > Delete.

You cannot remove a predefined application, but you can stop it from being monitored as a managed application by selecting the menu on the right > Stop.

You can add any application to be managed: desktop applications, web applications, or mobile apps (iOS and Android), running locally or in virtual environments.

Add a Windows, web or mobile application with extra monitoring as managed applications

By default, Aternity monitors the resource usage of popular web browsers (Mozilla Firefox, Internet Explorer v9, 10, 11 and Google Chrome) to monitor web apps which run inside them.

Procedure

  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 View the list of applications already managed by the system by selecting the Gear Icon > Managed Applications.

    Aternity has several predefined managed applications, and discovers all others in use. You can add new applications as managed if they do not already appear here.

    List of managed applications
    Field Description
    Type

    Displays the type of application, which can be a desktop (), web () or mobile app ().

    Application Name

    Displays the name of the application as it appears in the dashboards. Select the name to view or edit its activities. It displays a lock for predefined applications, as you cannot removed or edit them.

    Process Name

    Displays the name of the Windows process, base URL or package name, which Aternity is monitoring as a managed application.

    Rollout

    Displays the group of devices which monitor this entry:

    • Test Group indicates that Aternity only monitors this entry for users or devices in the test group.

    • All Users indicates that Aternity monitors this entry for all reporting devices.

    • Custom indicates that Aternity monitors this entry for users or devices in a custom group that you created.

    • Multiple indicates that Aternity monitors this application for several different groups, which are assigned to different activities of the application.

    Users

    The number of unique users who have been running the application in the past hour. This is refreshed every minute.

    Activities

    The number of business activities defined for this application.

    This not a measure of the number of activities performed at present. It is only the number of defined activities for this application.

    If several activities for the same application have the same name, they are counted as one business activity. For example, two Open activities, one for each version of your application, are counted as one in this field.

    Last Modified

    Displays the date and time when this entry in the list of monitored applications was last changed.