Add a Web (Cloud) Application as Managed to Enhance its Monitoring

Add a web (cloud) application which runs on a PC or Mac browser as a managed application so it appears as a distinct application in the dashboards, to monitor its performance separately from other web applications. You can create activities for specific page loads in a managed web application, or create your own custom activities.

The system receives reports of the performance, usage, HTTP traffic (including JavaScript and HTTP errors) and page load times from monitored devices which run a browser containing that web application. You can view the performance data on the system's dashboards.

The minimum system requirements for monitoring a web (cloud) application are:

Attribute Requirement

Monitored web applications

Agent 9.x can monitor a web (cloud) application running in any of the following Windows browsers:

  • Monitor any web application in any version of Google Chrome released in the past two years. For legacy Agents (on Windows until Agent 9.1.x or on Mac until Agent for Mac 2.3), you must also manually add the Aternity Extension for Chrome to monitor web page load events (WPM) and usage. Without this, Aternity only monitors clicking a link, back, forward, direct URL, HTTP GET and POST events.

  • Monitor any web application in Microsoft Internet Explorer v9, 10 or 11. For legacy until Agent 9.2.3, monitor discovered web apps by disabling IE's compatibility mode (learn more).

  • Monitor only managed applications with custom activities or page load activities (WPM) in Firefox (beta) single process mode versions 38 ESR, 45 ESR or 52 ESR. Contact Customer Services if you have versions 45 ESR or 52 ESR to enable monitoring of custom activities, and to ensure they are compatible with your Firefox.

Windows operating system

Device must have:

  • Microsoft Windows 10, 8.1, or Windows 7 SP1 (with KB3125574) Enterprise / Professional 32-bit and 64-bit (32-bit requires Agent 9.0.6 or later).

  • For servers: Windows Server 2016, Windows Server 2012 64-bit, and Windows Server 2008 R2 64-bit.

Mac operating system

macOS 10.14 (since version 3.1), macOS 10.13 (High Sierra) (since version 2.4), macOS 10.12 (Sierra), OS X 10.11 (El Capitan), or OS X 10.10 (Yosemite)

Add a web application for monitoring

You can define your own custom activities for desktop applications, web applications or mobile apps, to view their performance in the system.

When adding a desktop or web application to be managed, you can choose to monitor the application's performance or the performance of any of its activities on all devices in the organization, or limit the monitoring to a test group.

Before you begin

Before adding an application to Aternity, verify the following:

  • Verify the access rights and privileges for your user includes Edit Configuration privileges.

  • We recommend that at least one device in your organization is a monitored device, running the Aternity Agent, which gathers performance and usage data. See more on deploying the Agent on devices in your organization.

    You can only monitor applications on computers which have the Aternity Agent.


  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 View the list of applications already managed by the system by selecting the Gear Icon > Managed Applications.

    Aternity has several predefined managed applications, and discovers all others in use. You can add new applications as managed if they do not already appear here.

    List of managed applications
  3. Step 3 Select Add Application > Web Application.
    Add a web application for monitoring
  4. Step 4 Enter the details of the web application to add as a managed application.
    Specify the web application for monitoring
    Field Description
    Application Name

    Enter the name of the application as you want it to be displayed in Aternity.


    If you change an existing name, the dashboards display the new name as a separate entry, starting its own new history. For a week since the change, you can continue to view its previous data under the old name.

    Base URL

    Enter the part of the URL which is shared by all pages in your web application. For example, enter,


    Do NOT enter regular expressions.

    As you type, it displays a drop-down of the system's white list, containing well-known external business web applications, like SAP or SalesForce, and all discovered internal (intranet) URLs which were accessed by devices.

    You can also do the following:

    • To monitor only a subdomain (, enter that subdomain, like

      To monitor ALL subdomains of a URL (like,, and so on), enter just the domain:

    • (Agent 9.2 or later and Agent for Mac 2.4 or later) To monitor a pattern of subdomains, use a wildcard (*). For example, to include all subdomains of a site beginning with 'm', like and, enter a wildcard: m* This only applies to subdomains and sub-subdomains.

    • (Agent 9.1 or later) To separate several web applications from one site, enter their URL pathname ( This monitors only the pages under that path.

      For example, on a single hotel booking site, you can separately monitor the search for a hotel ( then have another web application to monitor the payment of a hotel (, all on the same web site.

      On devices running Agent 9.0.x, the system only tracks defined activities for page load times under that path.

    • To monitor a web application by its IP v4 address, enter it here, like

    + Add Base URLs

    If your web application has several common URL strings, select this option and add another base URL in the new field.

    For example, if you only want to see specific subdomains of Yahoo, enter each subdomain as a separate URL. For example, enter, select + Add multiple URLs, then enter

    Select to see in your dashboards the performance of a whole domain or of certain pages
    Deploy to

    Choose the group of devices which should report performance data for this entry:

    • Test Group indicates that Aternity only monitors this entry for users or devices in the test group.

    • All Users indicates that Aternity monitors this entry for all reporting devices.

    • Custom indicates that Aternity monitors this entry for users or devices in a custom group that you created.

    • Multiple indicates that Aternity monitors this application for several different groups, which are assigned to different activities of the application.

    After you add a managed web app, you can use Page Load Activities to add activities and follow the performance of each page separately (see Assign Activities to a Monitored Web Application).

  5. Step 5 Select Save.

    You can expect to start seeing additional performance data in the dashboards within 10 minutes. For example, see the Monitor Application dashboard to view the average load time of each web page in the application.

  6. Step 6 To view the activities of an application, select the menu on the right > Manage Activities, or select the application name.

    You can view all activities or edit one of its custom activities. For more information, see Add, View or Edit the Activities of an Application.

    Select an application to view and edit its activities