Connect Email Server to Aternity

Configure the connection of your Aternity on-premise to your enterprise email server, as the route to send automatic email notifications.

Aternity sends automatic email notifications in the following cases:

  • When you create a new Aternity user, where the username is an email address.

  • When Aternity automatically generates an incident, you can configure it to send an alert.

  • When you subscribe to a dashboard's updates.

  • When you created scheduled reports.

Aternity sends emails via its configured email server


  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 Select the Gear Icon > Settings > Enterprise Environment Integration > Email Server.
    Configure Aternity's connection to your email server
    Field Description
    Server Name/IP Address

    Enter the hostname, IP address or DNS name of the email (SMTP) server


    Enter the port to use when connecting to the server


    Select the encryption to use when Aternity connects to your email server:

    • None for an unencrypted connection to the mail server.

    • SSL for mail servers which support SSL encrypted connections (version determined by the mail server).

    • TLS for mail servers which support the TLS protocol (version determined by the mail server).
    Email From

    The email address that appears in the From field of system-generated emails, like

    Server requires authentication

    Select if the email server requires authentication (username and password) to send emails.

    User name / password

    Enter the username and password required for authentication in the email server to enable Aternity to send emails.

  3. Step 3 To test your configuration, send a test email by selecting Test Configuration.

    Enter a recipient for the test mail, and confirm that the user did indeed receive the test email.