View Activities of a Managed Application

Use the activities page to view the activities of an application, which are either predefined activities, or your own uploaded custom activities.

View the activities of a managed application

You can the performance of activities in most Aternity dashboards, including the Troubleshoot Application dashboard, Troubleshoot Activity dashboard and the Activity Resource Analysis dashboard.

Tip

This page displays disabled settings as gray.

Some activities are locked (not for editing), as they are either predefined (bundled with Aternity) or they are default activities, which are automatically created when you added a managed application (Process Resources monitors an app's PRC, and Launch monitors its launch times). Managed web applications have one default locked activity called Other Pages which measures the load time of all pages in the web application.

To... Do This...

Create a custom activity for a desktop application (learn more)

For desktop applications, you must first record the business transaction on a monitored device (learn more), then create the activity in Designer (learn more), upload it to Aternity, distribute it to a test group (learn more), then test it (learn more).

Tip

While you can use the Designer also for web applications, we recommend using the Aternity Web Activity Creator (learn more) for a more interactive experience.

Learn more about creating desktop custom activities.

Workflow for creating a custom activity in a desktop application

To change the properties of a custom activity (learn more)

For the activity you want to edit, select the Gear Icon > Managed Applications > app_name, then select the row's context menu on the right > Edit.

You can edit its name, scope of deployment, incident settings, or SLA thresholds.

Learn more.

Edit an activity's properties

Create activities for web page load times in a managed web app (learn more)

Select the Gear Icon > Managed Applications > app_name > Page Load Activities at the top to create an activity for the page load time (WPM).

Learn more.

Add activity for page load times

To change or update the core definition (signature) of a custom activity

You can change the activity's definition by uploading a new signature for this activity (learn more).

Then, for the activity you want to change, select the row's context menu on the right > Upload Signature.

Tip

Do not directly edit the XML code of a signature file unless you are an expert in signature development.

Upload a new activity definition (signature) which you created in the Designer

To temporarily stop (disable) or start monitoring an activity

For the activity you want to edit, select the row's context menu on the right > Start or Stop.

For example, if you want to compare the functionality of two custom activities you created in the Aternity Activity Designer, you can upload both and start and stop them sequentially to see which provides the more useful and accurate data.

Disable or remove an activity

To remove an activity

For the activity you want to delete, select the row's context menu on the right > Delete.

Only remove an activity when you are sure you would never use it again (otherwise better to disable it). For example, you may have discovered that the activity is returning inaccurate data, or has become obsolete due to an application update.

Before you begin

Add an application as managed to enhance its monitoring to include its PRC, launch times, and define any custom activities to measure the response times of specific user activities.

You only see predefined activities here. To see custom activities, create them first (learn more).

Procedure

  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 To view the activities of an application, select the Gear Icon > Managed Applications > <app_name> (learn more).
    View the activities of a managed application
    Tip

    If a setting is gray, it is disabled for that application.

    Field Description
    Type

    Displays the type of activity:

    • Predefined are activities already defined when you start using Aternity, like Open Mail from Outlook.

    • Default activities are automatically added whenever you add an application to be managed, like Process Resources or Launch.

    • Page Load activities are when you assign an activity name to the page load time of web applications (learn more).

    • Custom activities are those which you created to measure your key response times in your app (learn more).

    Activity Name

    Displays the name of the monitored activity within the application as it appears in the dashboards.

    When you add an application as managed, Aternity adds two default activities: process resources and launch times. You can only edit some of their settings.

    Rollout

    Displays the group of devices which monitor this entry:

    • Test Group indicates that Aternity only monitors this entry for users or devices in the test group.

    • All Users indicates that Aternity monitors this entry for all reporting devices.

    • Custom indicates that Aternity monitors this entry for users or devices in a custom group that you created.

    • Multiple indicates that Aternity monitors this application for several different groups, which are assigned to different activities of the application.

    Incidents (# users and % users)

    Displays the settings for Aternity to trigger an incident for this activity when BOTH:

    • # Users There are at least this number of unique Windows usernames in this deployment group which suffer poor performance (activity status is major ).

    • % Users There is at least this percentage of unique Windows usernames in this deployment group which suffer poor performance (activity status is major ).

    An incident for an activity indicates several devices in a group are responding slowly
    Alert Settings

    Displays the email addresses to send an alert message whenever Aternity automatically opens an incident on this activity. To enter more than one address, separate them with a semi-colon (;) only, no spaces. You can set the default email for incidents by selecting the Gear Icon > Settings > Advanced Settings > monitors > defaults > IncidentAlertSettings > toRecipients.

    SLA Threshold

    Displays the SLA thresholds of an activity:

    SLA internal and external thresholds

    The Internal threshold is the response time (in seconds) of an activity which would be your early warning, showing you are at risk of exceeding your official service level agreement (SLA) with your customers. Any response longer than this threshold is colored yellow in the SLA dashboard, as it warns you risk breaking the SLA commitment for this activity.

    The External threshold represents the maximum response time (in seconds) of an activity as defined in your official service level agreement (SLA) with your customers. Any response longer than this threshold is colored red in the SLA dashboard, since it breaks the official SLA commitment for this activity.

    Last Modified

    Displays the time stamp when someone last changed any of the settings of this activity.