Define Custom Attributes in Aternity

A custom attribute is a property of a device, location or user that you define, which Aternity does not normally detect. You can use a custom attribute it to easily group together the items which share this property, to monitor their performance.

For example, you can configure Aternity to report if a device has disk encryption, to compare the performance of encrypted versus regular devices.

You can view custom attributes in Aternity's REST APIs or in the Analyze dashboards.

To customize an attribute, contact Aternity SaaS Administration and provide details of the property you want to collect.

You can configure Aternity with a custom attribute in one of the following ways:

Define a custom attribute in one of three ways
  • Aternity SaaS Administration can create an Aternity monitor which detects whether a Windows feature is enabled (like disk encryption) by querying the Windows WMI, then reporting it to Aternity.

  • Aternity SaaS Administration can create an Aternity monitor which checks the value of a specific key in the Windows Registry of devices, which the Agent for End User Devices picks up and reports to Aternity.

  • You can manually create a mapping file as a plain text CSV file with two columns, where the first column lists the items (either hostnames, locations or usernames) which have this custom attribute, while the second column contains the mapped value of its custom attribute. Then send the mapping file to add it to Aternity.

Custom attributes only display in dashboards if you defined them for your enterprise. You can define one of the six placeholder fields (Custom Attribute 1-6), or use one of the predefined attribute names, like a device's Image Build Number.

Field Description
Custom Attribute 1-6

Custom Attribute 1 through 6 are placeholder custom attributes which you can optionally define.

Only displays if you defined a custom attribute using this predefined name.

The predefined names of custom attributes are:

Attribute Description
Channel

Only displays if you defined a custom attribute using this predefined name.

Use this name for an attribute which differentiates a device, user or location along internal business units or areas of the company like retail outlet or customer service center.

Image Build Number

Only displays if you defined a custom attribute using this predefined name.

Use this name for an attribute which displays the ID of the disk image used when creating this device's initial setup and configuration.

LOB

Only displays if you defined a custom attribute using this predefined name.

Use this name for an attribute which displays the type of business associated with this device, like life insurance, auto insurance, or finance.

Market

Only displays if you defined a custom attribute using this predefined name.

Use this name for an attribute which displays the target market or business unit of a location, or a user or device in that area of the company.

Store ID

Displays your organization's internal code that identifies each retail store.

Only displays if you defined a custom attribute using this predefined name.

Store Type

Displays the type of store, for example, branch, mall, or superstore.

Only displays if you defined a custom attribute using this predefined name.

User Role

Displays user role descriptions customized by your organization, for example, Floor Sales, or Phone Support.

Only displays if you defined a custom attribute using this predefined name.