View Data Collected by Aternity

SteelCentral Aternity™ monitors the performance of applications and devices from the end user perspective, so you can measure and improve the productivity of your workforce. Aternity collects three types of performance data: device, applications, and user details.

SteelCentral Aternity™ collects three categories of data: application, device and user
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Aternity gathers and stores detailed performance data. To view older data, it displays a condensed summary (aggregated data), like an hourly or daily summary.

The Agent for End User Devices reports data to Aternity once every minute. If its status becomes disconnected and it cannot send data after trying for five minutes, it locally stores up to 50 minutes of retention data in offline mode, and then sends it when it renews its connection.

The device continuously tries to reconnect to Aternity in ever-increasing intervals, after ½ minute, one minute, two minutes, four minutes, eight minutes, 16 minutes, 32 minutes, and if it still fails, the Agent restarts itself and tries again to connect, restarting this cycle again.

Category Collected data

Applications

Aternity monitors the performance of all applications which are automatically discovered. These include managed applications which have their own defined activities.

Aternity comes with default predefined activities out of the box, for popular business applications.

For details about activities for Office 365 Web Access, contact the Aternity Beta Team.

Devices

You can monitor the performance of Windows devices (laptops, desktops, tablets), Apple Mac devices (desktops, laptops), mobile devices (iOS, Android) and virtual sessions (VDI and virtual applications).

Users

Aternity collects the following data on end users:

View user details *or for mobile only).

You can also define your own custom attribute (learn more).