Table of contents Install Licenses for AppInternals on-premise This article provides instructions for how to retrieve and deploy your licenses. First of all register or login at Aternity Support Site. ProcedureStep 1 Go to the AppInternals download page and download the AppInternals Analysis Server. Step 2 Install the Analysis Server and configure it with a fully-qualified host name as described in the installation documentation. Step 3 Log in to the AppInternals Analysis Server interface and go to the Configure > Licensing screen. Make a note of the Activation Request String. You will need it later. Step 4 Go to the Riverbed Support site and open a new ticket with the following subject: LICENSE KEY REQUEST FOR APPINTERNALS. Step 5 In the ticket, provide the Asset ID, the Activation Request String you wrote down at step 3, how many licenses to allocate to this License Key, and supply the fully-qualified Analysis Server Host Name which will be associated with this license key. Our support team will generate an Activation Key and attach it to the ticket. Step 6 Get the Activation Key. Step 7 Log in to the AppInternals Analysis Server interface and go to the Configure > Licensing screen, enter the Activation Key in the Paste the agents license key here area and click Save. Step 8 Log out from AppInternals and then log in back again to activate the license. AppInternals checks the license status only when users log in; so, all users must log out and then log in again to take advantage of a new license. If you are unable to complete this procedure for any reason, please contact us at support@riverbed.com. Parent topic Calculate License Units to Purchase SavePDF Selected topic Selected topic and subtopics All content Related Links
Install Licenses for AppInternals on-premise This article provides instructions for how to retrieve and deploy your licenses. First of all register or login at Aternity Support Site. ProcedureStep 1 Go to the AppInternals download page and download the AppInternals Analysis Server. Step 2 Install the Analysis Server and configure it with a fully-qualified host name as described in the installation documentation. Step 3 Log in to the AppInternals Analysis Server interface and go to the Configure > Licensing screen. Make a note of the Activation Request String. You will need it later. Step 4 Go to the Riverbed Support site and open a new ticket with the following subject: LICENSE KEY REQUEST FOR APPINTERNALS. Step 5 In the ticket, provide the Asset ID, the Activation Request String you wrote down at step 3, how many licenses to allocate to this License Key, and supply the fully-qualified Analysis Server Host Name which will be associated with this license key. Our support team will generate an Activation Key and attach it to the ticket. Step 6 Get the Activation Key. Step 7 Log in to the AppInternals Analysis Server interface and go to the Configure > Licensing screen, enter the Activation Key in the Paste the agents license key here area and click Save. Step 8 Log out from AppInternals and then log in back again to activate the license. AppInternals checks the license status only when users log in; so, all users must log out and then log in again to take advantage of a new license. If you are unable to complete this procedure for any reason, please contact us at support@riverbed.com. Parent topic Calculate License Units to Purchase
Install Licenses for AppInternals on-premise This article provides instructions for how to retrieve and deploy your licenses. First of all register or login at Aternity Support Site. ProcedureStep 1 Go to the AppInternals download page and download the AppInternals Analysis Server. Step 2 Install the Analysis Server and configure it with a fully-qualified host name as described in the installation documentation. Step 3 Log in to the AppInternals Analysis Server interface and go to the Configure > Licensing screen. Make a note of the Activation Request String. You will need it later. Step 4 Go to the Riverbed Support site and open a new ticket with the following subject: LICENSE KEY REQUEST FOR APPINTERNALS. Step 5 In the ticket, provide the Asset ID, the Activation Request String you wrote down at step 3, how many licenses to allocate to this License Key, and supply the fully-qualified Analysis Server Host Name which will be associated with this license key. Our support team will generate an Activation Key and attach it to the ticket. Step 6 Get the Activation Key. Step 7 Log in to the AppInternals Analysis Server interface and go to the Configure > Licensing screen, enter the Activation Key in the Paste the agents license key here area and click Save. Step 8 Log out from AppInternals and then log in back again to activate the license. AppInternals checks the license status only when users log in; so, all users must log out and then log in again to take advantage of a new license. If you are unable to complete this procedure for any reason, please contact us at support@riverbed.com. Parent topic Calculate License Units to Purchase