Configure Your Aternity Account

As Administrator of Aternity in your organization, you can configure Aternity account to reflect the needs of your organization.
Determine your account settings


  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 Hover over the panel, click the gear icon , and select My Account.
  3. Step 3 In the General tab, configure:
    Field Description
    Branding and Display

    (Optional) Upload a logo to replace the logo of Aternity at the left top side of Aternity dashboards.


    The logo size should be up to 232x45 pixels.

    This is NOT the logo of the on-premise login screen (learn more).


    Select the local timezone for your account.

    In case the local timezone is not defined, Aternity displays data in the timezone of the Aternity Management Server.

    Categories in the main menu
    Add main menu categories where users can save dashboards. Learn more.

    The Main Menu does not show empty categories. Only if you saved a dashboard in that new category, the category appears in the menu.

  4. Step 4 In the Security & Privacy tab, configure:
    Field Description
    Dashboards subscription

    Determine subscription options of the saved dashboards. Allow dashboard subscription to any email address or limit dashboard subscriptions to account users only. Learn more.

    Personally Identifiable Information (PII)

    Determine what Personally Identifiable Information to encrypt and what to keep visible. Learn more.

    Aternity comes with a default predefined encryption key out of the box. Administrative users assigned the View Personally Identifiable Information role can change the out of the box key and enter the desired encryption key. Note that once you change the key, you cannot go back to the default one. But you can change the current key again to something else and save the changes.


    The encryption key should include only hexadecimal characters (0-9,a-f/A-F) and can be up to 32 characters long.

  5. Step 5 In the Monitoring tab, configure:
    Field Description
    Incidents emails

    Enter the default email address for automatic email notifications of incident alerts.

    Learn more about incidents.

    Learn how to configure the connection of your Aternity on-premise to your enterprise email server, as the route to send automatic email notifications.

    For each activity, you can manually add a different email to send alert to when editing the activity (learn more).

    Discovered web application monitoring

    Determine which web applications will be whitelisted and therefore allowed to be monitored and which will be not. Blacklisted applications take precedence over whitelisted applications.


    Enable remediation to remotely fix issues before they are escalated. Use the Remediation screen to view, configure, and add remediation actions. Learn more.

  6. Step 6 Click Save to keep the changes and exit.
    In the right pane, there are quick links to the same menus that you can find in the Settings menu on the top bar.