Table of contents View Zoom Data Collected by Aternity Aternity integrates with Zoom and collects data about Zoom meetings. This allows organizations to investigate and troubleshoot calls and meetings quality in Zoom using Aternity advanced dashboard. The provided below description of the collected data is based on Zoom APIs. You can analyze this data in the Analyze Zoom Meetings (Advanced) dashboard (learn more). Aternity collects the following Zoom-related dimensions: Field Description Audio Attributes Audio Microphone Device Displays the type of microphone that participant used during the meeting. Audio Speaker Device Displays the type of speaker that participant used during the meeting. Meeting Attributes Meeting number The meeting number is the meeting ID associated with a personal meeting ID or with an instant or scheduled or recurring meeting. Meeting Start Time Displays the meeting start time. Meeting UUID Displays the UUID (universally unique identifier) of the meeting. Participant Attributes Participant End Reason Displays the reason of ending the call per participant of a group call. Participant Join Time Displays the time when that participant joined the meeting. Participant Leave Time Displays the time when that participant left the meeting. Participant Name Displays the name of a participant of a group call. Participant Recorded Displays whether the current participant recorded the meeting. Participant Shared Application Displays whether the current participant shared an application. Participant Shared Desktop Displays whether the current participant shared his/her desktop. Participant Shared Whiteboard Displays whether the current participant shared a whiteboard. Participant User ID Displays the user ID of a participant of a group call. Aternity collects the following Zoom-related measures: Field Description Application Sharing Measures Application Sharing Input Bitrate Average (kbps) Displays the average bitrate for the incoming data of the shared stream. Application Sharing Input Bitrate Min (kbps) Displays the minimum bitrate for the incoming data of the shared stream. Application Sharing Input Frame Rate Average (fps) Displays the average number of frames per second received for an application sharing session per minute. Application Sharing Input Frame Rate Min (fps) Displays the minimal number of frames per second received for an application sharing session per minute. Application Sharing Input Jitter Max (ms) Displays the maximum jitter for the incoming data of the shared stream. Application Sharing Input Jitter Average (ms) Displays the average jitter for the incoming data of the shared stream. Application Sharing Input Latency Average (ms) Displays the average latency for the incoming data of the shared stream. Application Sharing Input Latency Max (ms) Displays the maximum latency for the incoming data of the shared stream. Application Sharing Input Loss Max (%) Displays the maximum packet loss for the incoming data of the shared stream. Application Sharing Input Loss Average (%) Displays the average packet loss for the incoming data of the shared stream. Application Sharing Input Resolution Max (kilo pixels) Displays the maximum resolution for the incoming data of the shared stream. Application Sharing Input Resolution Min (kilo pixels) Displays the minimum resolution for the incoming data of the shared stream. Application Sharing Output Bitrate Min (kbps) Displays the minimum bitrate for the outgoing data of the shared stream. Application Sharing Output Bitrate Average (kbps) Displays the average bitrate for the outgoing data of the shared stream. Application Sharing Output Frame Rate Average Displays the average frame rate for the outgoing data of the shared stream. Application Sharing Output Frame Rate Min Displays the minimum frame rate for the outgoing data of the shared stream. Application Sharing Output Jitter Max Displays the maximum jitter for the outgoing data of the shared stream. Application Sharing Output Jitter Average Displays the average jitter for the outgoing data of the shared stream. Application Sharing Output Latency Average Displays the average latency for the outgoing data of the shared stream. Application Sharing Output Latency Max Displays the maximum latency for the outgoing data of the shared stream. Application Sharing Output Loss Max Displays the maximum packet loss for the outgoing data of the shared stream. Application Sharing Output Loss Average Displays the average packet loss for the outgoing data of the shared stream. Application Sharing Output Resolution Max Displays the maximum resolution for the outgoing data of the shared stream. Application Sharing Output Resolution Min Displays the minimum packet loss for the outgoing data of the shared stream. Audio Measurements Audio Output Loss Average Displays the percentage of the average packet loss for the outgoing audio data. Audio Output Loss Max Displays the percentage of the maximum packet loss for the outgoing audio data. Audio Output Latency Max Displays the maximum latency for the outgoing audio data in milliseconds. Audio Output Latency Average Displays the average latency for the outgoing audio data in milliseconds. Audio Output Jitter Average Displays the average jitter for the outgoing audio data in milliseconds. Audio Output Jitter Max Displays the maximum jitter for the outgoing audio data in milliseconds. Audio Output Bitrate Min Displays the minimum bitrate for the outgoing audio data in kbps. Audio Output Bitrate Average Displays the average bitrate for the outgoing audio data in kbps. Audio Output Resolution Min Displays the minimum resolution for the outgoing audio data in kilo pixels. Audio Output Resolution Max Displays the maximum resolution for the outgoing audio data in kilo pixels. Audio Output Frame Rate Average Displays the average frames per second sent for an audio stream, for each minute per each participant in a meeting. Audio Output Frame Rate Min Displays the minimum frames per second sent for an audio stream, for each minute per each participant in a meeting. Audio Input Loss Average Displays the percentage of the average packet loss for the incoming audio data. Audio Input Loss Max Displays the percentage of the maximum packet loss for the incoming audio data. Audio Input Latency Max Displays the maximum latency for the incoming audio data in milliseconds. Audio Input Latency Average Displays the average latency for the incoming audio data in milliseconds. Audio Input Jitter Average Displays the average jitter for the incoming audio data in milliseconds. Audio Input Jitter Max Displays the maximum jitter for the incoming audio data in milliseconds. Audio Input Bitrate Min Displays the minimum bitrate for the incoming audio data in kbps. Audio Input Bitrate Average Displays the average bitrate for the incoming audio data in kbps. Audio Input Resolution Min Displays the minimum resolution for the incoming audio data in kilo pixels. Audio Input Resolution Max Displays the maximum resolution for the incoming audio data in kilo pixels. Audio Input Frame Rate Average Displays the average frames per second received for an audio stream, for each minute per each participant in a meeting. Audio Input Frame Rate Min Displays the minimum frames per second received for an audio stream, for each minute per each participant in a meeting. Device CPU Utilization Max Displays the maximum CPU usage of the device. Process CPU Utilization Max Displays the maximum CPU usage by Zoom. Process CPU Utilization Min Displays the minimum CPU usage by Zoom. Process CPU Utilization Average Displays the average CPU usage by Zoom. Video Measurements Video Input Loss Average Displays the percentage of the average packet loss for the incoming video data. Video Input Loss Max Displays the percentage of the maximum packet loss for the incoming video data. Video Input Latency Max Displays the maximum latency for the incoming video data in milliseconds. Video Input Latency Average Displays the average latency for the incoming video data in milliseconds. Video Input Jitter Average Displays the average jitter for the incoming video data in milliseconds. Video Input Jitter Max Displays the maximum jitter for the incoming video data in milliseconds. Video Input Bitrate Min Displays the minimum bitrate for the incoming video data in kbps. Video Input Bitrate Average Displays the average bitrate for the incoming video data in kbps. Video Input Resolution Min Displays the minimum resolution for the incoming video data in kilo pixels. Video Input Resolution Max Displays the maximum resolution for the incoming video data in kilo pixels. Video Input Frame Rate Average Displays the average frames per second received for a video stream, for each minute per each participant in a meeting. Video Input Frame Rate Min Displays the minimum frames per second received for a video stream, for each minute per each participant in a meeting. Video Output Loss Average Displays the percentage of the average packet loss for the outgoing video data. Video Output Loss Max Displays the percentage of the maximum packet loss for the outgoing video data. Video Output Latency Max Displays the maximum latency for the outgoing video data in milliseconds. Video Output Latency Average Displays the average latency for the outgoing video data in milliseconds. Video Output Jitter Average Displays the average jitter for the outgoing video data in milliseconds. Video Output Jitter Max Displays the maximum jitter for the outgoing video data in milliseconds. Video Output Bitrate Min Displays the minimum bitrate for the outgoing video data in kbps. Video Output Bitrate Average Displays the average bitrate for the outgoing video data in kbps. Video Output Resolution Min Displays the minimum resolution for the outgoing video data in kilo pixels. Video Output Resolution Max Displays the maximum resolution for the outgoing video data in kilo pixels. Video Output Frame Rate Average Displays the average frames per second received for a video stream, for each minute per each participant in a meeting. Video Output Frame Rate Min Displays the minimum frames per second received for a video stream, for each minute per each participant in a meeting. Volume Measurements Measurements Volume Displays the total number of minutes users participated in meetings during the selected timeframe. Poor Network Audio Volume Displays the total number of minutes with poor quality audio for a certain participant during the selected timeframe. Poor Network Video Volume Displays the total number of minutes with poor quality video for a certain participant during the selected timeframe. Poor Network Application Sharing Volume Displays the total number of minutes with poor quality of application sharing for a certain participant during the selected timeframe. Poor Network Measurements Volume Displays the total number of minutes with poor network quality during the selected timeframe. Aternity introduces Zoom-related scores: Field Description Audio Network Rating Audio Rating measures a user's experience during a Zoom audio meeting. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the audio for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no audio was used at this minute for this participant. Poor means that audio latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Video Network Rating Video Rating measures a user's experience during a Zoom video meeting. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the video for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no video was used at this minute for this participant. Poor means that video latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Application Sharing Network Rating Application Sharing Rating measures a user's experience during a Zoom meeting where participants used the screen sharing feature. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the application sharing for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no application was shared at this minute for this participant. Poor means that application sharing latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Network Measurements Rating The Network Measurements Rating score measures a user's experience during every minute of a Zoom meeting. It depends on all other ratings, like Audio Network Rating, Video Network Rating, and Application Sharing Network Rating. Rating criteria is as follows: First of all, Aternity checks if the quality is poor. The score shows Poor if at least one of the audio/video/application sharing ratings is poor. Then, if there are no poor ratings, Aternity checks if at least one of audio/video/application sharing ratings is good and if so, shows Good; otherwise, it is Not Applicable. Parent topic View Collaboration Tools Data Collected by AternityRelated referenceView Microsoft Teams Data Collected by AternityView Skype for Business / Lync Call Data Collected by Aternity SavePDF Selected topic Selected topic and subtopics All content Related Links
View Zoom Data Collected by Aternity Aternity integrates with Zoom and collects data about Zoom meetings. This allows organizations to investigate and troubleshoot calls and meetings quality in Zoom using Aternity advanced dashboard. The provided below description of the collected data is based on Zoom APIs. You can analyze this data in the Analyze Zoom Meetings (Advanced) dashboard (learn more). Aternity collects the following Zoom-related dimensions: Field Description Audio Attributes Audio Microphone Device Displays the type of microphone that participant used during the meeting. Audio Speaker Device Displays the type of speaker that participant used during the meeting. Meeting Attributes Meeting number The meeting number is the meeting ID associated with a personal meeting ID or with an instant or scheduled or recurring meeting. Meeting Start Time Displays the meeting start time. Meeting UUID Displays the UUID (universally unique identifier) of the meeting. Participant Attributes Participant End Reason Displays the reason of ending the call per participant of a group call. Participant Join Time Displays the time when that participant joined the meeting. Participant Leave Time Displays the time when that participant left the meeting. Participant Name Displays the name of a participant of a group call. Participant Recorded Displays whether the current participant recorded the meeting. Participant Shared Application Displays whether the current participant shared an application. Participant Shared Desktop Displays whether the current participant shared his/her desktop. Participant Shared Whiteboard Displays whether the current participant shared a whiteboard. Participant User ID Displays the user ID of a participant of a group call. Aternity collects the following Zoom-related measures: Field Description Application Sharing Measures Application Sharing Input Bitrate Average (kbps) Displays the average bitrate for the incoming data of the shared stream. Application Sharing Input Bitrate Min (kbps) Displays the minimum bitrate for the incoming data of the shared stream. Application Sharing Input Frame Rate Average (fps) Displays the average number of frames per second received for an application sharing session per minute. Application Sharing Input Frame Rate Min (fps) Displays the minimal number of frames per second received for an application sharing session per minute. Application Sharing Input Jitter Max (ms) Displays the maximum jitter for the incoming data of the shared stream. Application Sharing Input Jitter Average (ms) Displays the average jitter for the incoming data of the shared stream. Application Sharing Input Latency Average (ms) Displays the average latency for the incoming data of the shared stream. Application Sharing Input Latency Max (ms) Displays the maximum latency for the incoming data of the shared stream. Application Sharing Input Loss Max (%) Displays the maximum packet loss for the incoming data of the shared stream. Application Sharing Input Loss Average (%) Displays the average packet loss for the incoming data of the shared stream. Application Sharing Input Resolution Max (kilo pixels) Displays the maximum resolution for the incoming data of the shared stream. Application Sharing Input Resolution Min (kilo pixels) Displays the minimum resolution for the incoming data of the shared stream. Application Sharing Output Bitrate Min (kbps) Displays the minimum bitrate for the outgoing data of the shared stream. Application Sharing Output Bitrate Average (kbps) Displays the average bitrate for the outgoing data of the shared stream. Application Sharing Output Frame Rate Average Displays the average frame rate for the outgoing data of the shared stream. Application Sharing Output Frame Rate Min Displays the minimum frame rate for the outgoing data of the shared stream. Application Sharing Output Jitter Max Displays the maximum jitter for the outgoing data of the shared stream. Application Sharing Output Jitter Average Displays the average jitter for the outgoing data of the shared stream. Application Sharing Output Latency Average Displays the average latency for the outgoing data of the shared stream. Application Sharing Output Latency Max Displays the maximum latency for the outgoing data of the shared stream. Application Sharing Output Loss Max Displays the maximum packet loss for the outgoing data of the shared stream. Application Sharing Output Loss Average Displays the average packet loss for the outgoing data of the shared stream. Application Sharing Output Resolution Max Displays the maximum resolution for the outgoing data of the shared stream. Application Sharing Output Resolution Min Displays the minimum packet loss for the outgoing data of the shared stream. Audio Measurements Audio Output Loss Average Displays the percentage of the average packet loss for the outgoing audio data. Audio Output Loss Max Displays the percentage of the maximum packet loss for the outgoing audio data. Audio Output Latency Max Displays the maximum latency for the outgoing audio data in milliseconds. Audio Output Latency Average Displays the average latency for the outgoing audio data in milliseconds. Audio Output Jitter Average Displays the average jitter for the outgoing audio data in milliseconds. Audio Output Jitter Max Displays the maximum jitter for the outgoing audio data in milliseconds. Audio Output Bitrate Min Displays the minimum bitrate for the outgoing audio data in kbps. Audio Output Bitrate Average Displays the average bitrate for the outgoing audio data in kbps. Audio Output Resolution Min Displays the minimum resolution for the outgoing audio data in kilo pixels. Audio Output Resolution Max Displays the maximum resolution for the outgoing audio data in kilo pixels. Audio Output Frame Rate Average Displays the average frames per second sent for an audio stream, for each minute per each participant in a meeting. Audio Output Frame Rate Min Displays the minimum frames per second sent for an audio stream, for each minute per each participant in a meeting. Audio Input Loss Average Displays the percentage of the average packet loss for the incoming audio data. Audio Input Loss Max Displays the percentage of the maximum packet loss for the incoming audio data. Audio Input Latency Max Displays the maximum latency for the incoming audio data in milliseconds. Audio Input Latency Average Displays the average latency for the incoming audio data in milliseconds. Audio Input Jitter Average Displays the average jitter for the incoming audio data in milliseconds. Audio Input Jitter Max Displays the maximum jitter for the incoming audio data in milliseconds. Audio Input Bitrate Min Displays the minimum bitrate for the incoming audio data in kbps. Audio Input Bitrate Average Displays the average bitrate for the incoming audio data in kbps. Audio Input Resolution Min Displays the minimum resolution for the incoming audio data in kilo pixels. Audio Input Resolution Max Displays the maximum resolution for the incoming audio data in kilo pixels. Audio Input Frame Rate Average Displays the average frames per second received for an audio stream, for each minute per each participant in a meeting. Audio Input Frame Rate Min Displays the minimum frames per second received for an audio stream, for each minute per each participant in a meeting. Device CPU Utilization Max Displays the maximum CPU usage of the device. Process CPU Utilization Max Displays the maximum CPU usage by Zoom. Process CPU Utilization Min Displays the minimum CPU usage by Zoom. Process CPU Utilization Average Displays the average CPU usage by Zoom. Video Measurements Video Input Loss Average Displays the percentage of the average packet loss for the incoming video data. Video Input Loss Max Displays the percentage of the maximum packet loss for the incoming video data. Video Input Latency Max Displays the maximum latency for the incoming video data in milliseconds. Video Input Latency Average Displays the average latency for the incoming video data in milliseconds. Video Input Jitter Average Displays the average jitter for the incoming video data in milliseconds. Video Input Jitter Max Displays the maximum jitter for the incoming video data in milliseconds. Video Input Bitrate Min Displays the minimum bitrate for the incoming video data in kbps. Video Input Bitrate Average Displays the average bitrate for the incoming video data in kbps. Video Input Resolution Min Displays the minimum resolution for the incoming video data in kilo pixels. Video Input Resolution Max Displays the maximum resolution for the incoming video data in kilo pixels. Video Input Frame Rate Average Displays the average frames per second received for a video stream, for each minute per each participant in a meeting. Video Input Frame Rate Min Displays the minimum frames per second received for a video stream, for each minute per each participant in a meeting. Video Output Loss Average Displays the percentage of the average packet loss for the outgoing video data. Video Output Loss Max Displays the percentage of the maximum packet loss for the outgoing video data. Video Output Latency Max Displays the maximum latency for the outgoing video data in milliseconds. Video Output Latency Average Displays the average latency for the outgoing video data in milliseconds. Video Output Jitter Average Displays the average jitter for the outgoing video data in milliseconds. Video Output Jitter Max Displays the maximum jitter for the outgoing video data in milliseconds. Video Output Bitrate Min Displays the minimum bitrate for the outgoing video data in kbps. Video Output Bitrate Average Displays the average bitrate for the outgoing video data in kbps. Video Output Resolution Min Displays the minimum resolution for the outgoing video data in kilo pixels. Video Output Resolution Max Displays the maximum resolution for the outgoing video data in kilo pixels. Video Output Frame Rate Average Displays the average frames per second received for a video stream, for each minute per each participant in a meeting. Video Output Frame Rate Min Displays the minimum frames per second received for a video stream, for each minute per each participant in a meeting. Volume Measurements Measurements Volume Displays the total number of minutes users participated in meetings during the selected timeframe. Poor Network Audio Volume Displays the total number of minutes with poor quality audio for a certain participant during the selected timeframe. Poor Network Video Volume Displays the total number of minutes with poor quality video for a certain participant during the selected timeframe. Poor Network Application Sharing Volume Displays the total number of minutes with poor quality of application sharing for a certain participant during the selected timeframe. Poor Network Measurements Volume Displays the total number of minutes with poor network quality during the selected timeframe. Aternity introduces Zoom-related scores: Field Description Audio Network Rating Audio Rating measures a user's experience during a Zoom audio meeting. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the audio for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no audio was used at this minute for this participant. Poor means that audio latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Video Network Rating Video Rating measures a user's experience during a Zoom video meeting. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the video for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no video was used at this minute for this participant. Poor means that video latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Application Sharing Network Rating Application Sharing Rating measures a user's experience during a Zoom meeting where participants used the screen sharing feature. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the application sharing for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no application was shared at this minute for this participant. Poor means that application sharing latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Network Measurements Rating The Network Measurements Rating score measures a user's experience during every minute of a Zoom meeting. It depends on all other ratings, like Audio Network Rating, Video Network Rating, and Application Sharing Network Rating. Rating criteria is as follows: First of all, Aternity checks if the quality is poor. The score shows Poor if at least one of the audio/video/application sharing ratings is poor. Then, if there are no poor ratings, Aternity checks if at least one of audio/video/application sharing ratings is good and if so, shows Good; otherwise, it is Not Applicable. Parent topic View Collaboration Tools Data Collected by AternityRelated referenceView Microsoft Teams Data Collected by AternityView Skype for Business / Lync Call Data Collected by Aternity
View Zoom Data Collected by Aternity Aternity integrates with Zoom and collects data about Zoom meetings. This allows organizations to investigate and troubleshoot calls and meetings quality in Zoom using Aternity advanced dashboard. The provided below description of the collected data is based on Zoom APIs. You can analyze this data in the Analyze Zoom Meetings (Advanced) dashboard (learn more). Aternity collects the following Zoom-related dimensions: Field Description Audio Attributes Audio Microphone Device Displays the type of microphone that participant used during the meeting. Audio Speaker Device Displays the type of speaker that participant used during the meeting. Meeting Attributes Meeting number The meeting number is the meeting ID associated with a personal meeting ID or with an instant or scheduled or recurring meeting. Meeting Start Time Displays the meeting start time. Meeting UUID Displays the UUID (universally unique identifier) of the meeting. Participant Attributes Participant End Reason Displays the reason of ending the call per participant of a group call. Participant Join Time Displays the time when that participant joined the meeting. Participant Leave Time Displays the time when that participant left the meeting. Participant Name Displays the name of a participant of a group call. Participant Recorded Displays whether the current participant recorded the meeting. Participant Shared Application Displays whether the current participant shared an application. Participant Shared Desktop Displays whether the current participant shared his/her desktop. Participant Shared Whiteboard Displays whether the current participant shared a whiteboard. Participant User ID Displays the user ID of a participant of a group call. Aternity collects the following Zoom-related measures: Field Description Application Sharing Measures Application Sharing Input Bitrate Average (kbps) Displays the average bitrate for the incoming data of the shared stream. Application Sharing Input Bitrate Min (kbps) Displays the minimum bitrate for the incoming data of the shared stream. Application Sharing Input Frame Rate Average (fps) Displays the average number of frames per second received for an application sharing session per minute. Application Sharing Input Frame Rate Min (fps) Displays the minimal number of frames per second received for an application sharing session per minute. Application Sharing Input Jitter Max (ms) Displays the maximum jitter for the incoming data of the shared stream. Application Sharing Input Jitter Average (ms) Displays the average jitter for the incoming data of the shared stream. Application Sharing Input Latency Average (ms) Displays the average latency for the incoming data of the shared stream. Application Sharing Input Latency Max (ms) Displays the maximum latency for the incoming data of the shared stream. Application Sharing Input Loss Max (%) Displays the maximum packet loss for the incoming data of the shared stream. Application Sharing Input Loss Average (%) Displays the average packet loss for the incoming data of the shared stream. Application Sharing Input Resolution Max (kilo pixels) Displays the maximum resolution for the incoming data of the shared stream. Application Sharing Input Resolution Min (kilo pixels) Displays the minimum resolution for the incoming data of the shared stream. Application Sharing Output Bitrate Min (kbps) Displays the minimum bitrate for the outgoing data of the shared stream. Application Sharing Output Bitrate Average (kbps) Displays the average bitrate for the outgoing data of the shared stream. Application Sharing Output Frame Rate Average Displays the average frame rate for the outgoing data of the shared stream. Application Sharing Output Frame Rate Min Displays the minimum frame rate for the outgoing data of the shared stream. Application Sharing Output Jitter Max Displays the maximum jitter for the outgoing data of the shared stream. Application Sharing Output Jitter Average Displays the average jitter for the outgoing data of the shared stream. Application Sharing Output Latency Average Displays the average latency for the outgoing data of the shared stream. Application Sharing Output Latency Max Displays the maximum latency for the outgoing data of the shared stream. Application Sharing Output Loss Max Displays the maximum packet loss for the outgoing data of the shared stream. Application Sharing Output Loss Average Displays the average packet loss for the outgoing data of the shared stream. Application Sharing Output Resolution Max Displays the maximum resolution for the outgoing data of the shared stream. Application Sharing Output Resolution Min Displays the minimum packet loss for the outgoing data of the shared stream. Audio Measurements Audio Output Loss Average Displays the percentage of the average packet loss for the outgoing audio data. Audio Output Loss Max Displays the percentage of the maximum packet loss for the outgoing audio data. Audio Output Latency Max Displays the maximum latency for the outgoing audio data in milliseconds. Audio Output Latency Average Displays the average latency for the outgoing audio data in milliseconds. Audio Output Jitter Average Displays the average jitter for the outgoing audio data in milliseconds. Audio Output Jitter Max Displays the maximum jitter for the outgoing audio data in milliseconds. Audio Output Bitrate Min Displays the minimum bitrate for the outgoing audio data in kbps. Audio Output Bitrate Average Displays the average bitrate for the outgoing audio data in kbps. Audio Output Resolution Min Displays the minimum resolution for the outgoing audio data in kilo pixels. Audio Output Resolution Max Displays the maximum resolution for the outgoing audio data in kilo pixels. Audio Output Frame Rate Average Displays the average frames per second sent for an audio stream, for each minute per each participant in a meeting. Audio Output Frame Rate Min Displays the minimum frames per second sent for an audio stream, for each minute per each participant in a meeting. Audio Input Loss Average Displays the percentage of the average packet loss for the incoming audio data. Audio Input Loss Max Displays the percentage of the maximum packet loss for the incoming audio data. Audio Input Latency Max Displays the maximum latency for the incoming audio data in milliseconds. Audio Input Latency Average Displays the average latency for the incoming audio data in milliseconds. Audio Input Jitter Average Displays the average jitter for the incoming audio data in milliseconds. Audio Input Jitter Max Displays the maximum jitter for the incoming audio data in milliseconds. Audio Input Bitrate Min Displays the minimum bitrate for the incoming audio data in kbps. Audio Input Bitrate Average Displays the average bitrate for the incoming audio data in kbps. Audio Input Resolution Min Displays the minimum resolution for the incoming audio data in kilo pixels. Audio Input Resolution Max Displays the maximum resolution for the incoming audio data in kilo pixels. Audio Input Frame Rate Average Displays the average frames per second received for an audio stream, for each minute per each participant in a meeting. Audio Input Frame Rate Min Displays the minimum frames per second received for an audio stream, for each minute per each participant in a meeting. Device CPU Utilization Max Displays the maximum CPU usage of the device. Process CPU Utilization Max Displays the maximum CPU usage by Zoom. Process CPU Utilization Min Displays the minimum CPU usage by Zoom. Process CPU Utilization Average Displays the average CPU usage by Zoom. Video Measurements Video Input Loss Average Displays the percentage of the average packet loss for the incoming video data. Video Input Loss Max Displays the percentage of the maximum packet loss for the incoming video data. Video Input Latency Max Displays the maximum latency for the incoming video data in milliseconds. Video Input Latency Average Displays the average latency for the incoming video data in milliseconds. Video Input Jitter Average Displays the average jitter for the incoming video data in milliseconds. Video Input Jitter Max Displays the maximum jitter for the incoming video data in milliseconds. Video Input Bitrate Min Displays the minimum bitrate for the incoming video data in kbps. Video Input Bitrate Average Displays the average bitrate for the incoming video data in kbps. Video Input Resolution Min Displays the minimum resolution for the incoming video data in kilo pixels. Video Input Resolution Max Displays the maximum resolution for the incoming video data in kilo pixels. Video Input Frame Rate Average Displays the average frames per second received for a video stream, for each minute per each participant in a meeting. Video Input Frame Rate Min Displays the minimum frames per second received for a video stream, for each minute per each participant in a meeting. Video Output Loss Average Displays the percentage of the average packet loss for the outgoing video data. Video Output Loss Max Displays the percentage of the maximum packet loss for the outgoing video data. Video Output Latency Max Displays the maximum latency for the outgoing video data in milliseconds. Video Output Latency Average Displays the average latency for the outgoing video data in milliseconds. Video Output Jitter Average Displays the average jitter for the outgoing video data in milliseconds. Video Output Jitter Max Displays the maximum jitter for the outgoing video data in milliseconds. Video Output Bitrate Min Displays the minimum bitrate for the outgoing video data in kbps. Video Output Bitrate Average Displays the average bitrate for the outgoing video data in kbps. Video Output Resolution Min Displays the minimum resolution for the outgoing video data in kilo pixels. Video Output Resolution Max Displays the maximum resolution for the outgoing video data in kilo pixels. Video Output Frame Rate Average Displays the average frames per second received for a video stream, for each minute per each participant in a meeting. Video Output Frame Rate Min Displays the minimum frames per second received for a video stream, for each minute per each participant in a meeting. Volume Measurements Measurements Volume Displays the total number of minutes users participated in meetings during the selected timeframe. Poor Network Audio Volume Displays the total number of minutes with poor quality audio for a certain participant during the selected timeframe. Poor Network Video Volume Displays the total number of minutes with poor quality video for a certain participant during the selected timeframe. Poor Network Application Sharing Volume Displays the total number of minutes with poor quality of application sharing for a certain participant during the selected timeframe. Poor Network Measurements Volume Displays the total number of minutes with poor network quality during the selected timeframe. Aternity introduces Zoom-related scores: Field Description Audio Network Rating Audio Rating measures a user's experience during a Zoom audio meeting. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the audio for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no audio was used at this minute for this participant. Poor means that audio latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Video Network Rating Video Rating measures a user's experience during a Zoom video meeting. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the video for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no video was used at this minute for this participant. Poor means that video latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Application Sharing Network Rating Application Sharing Rating measures a user's experience during a Zoom meeting where participants used the screen sharing feature. It assesses quality by measuring the network jitter, latency, and packet loss to score the user experience. It rates the application sharing for each minute of each participant as Good, Poor or Not Applicable based on latency, packet loss and jitter thresholds. Not Applicable means no application was shared at this minute for this participant. Poor means that application sharing latency (input or output) > 250ms or the jitter (input or output) > 30 ms or packet loss (input or output) > 10%. Network Measurements Rating The Network Measurements Rating score measures a user's experience during every minute of a Zoom meeting. It depends on all other ratings, like Audio Network Rating, Video Network Rating, and Application Sharing Network Rating. Rating criteria is as follows: First of all, Aternity checks if the quality is poor. The score shows Poor if at least one of the audio/video/application sharing ratings is poor. Then, if there are no poor ratings, Aternity checks if at least one of audio/video/application sharing ratings is good and if so, shows Good; otherwise, it is Not Applicable. Parent topic View Collaboration Tools Data Collected by AternityRelated referenceView Microsoft Teams Data Collected by AternityView Skype for Business / Lync Call Data Collected by Aternity