Table of contents Integrate an Email Server to Aternity With Aternity SaaS, its email server comes automatically configured with Amazon's simple email service (SES). It communicates with Aternity's mail server using TLS v1.2 (learn more) over port 587. Note: Three Aternity servers can send emails: Aternity Management Server, Aternity Dashboard Server and SDA Server (Service Desk Alerts). Make sure that your enterprise email server has an open port and necessary permissions to receive emails from these Aternity servers. Aternity sends automatic email notifications in the following cases: When you create a new Aternity user, where the username is an email address. When Aternity automatically generates an incident for an activity, you can configure it to send an email alert. When Aternity automatically generates a service desk alert (SDA) for a device which suffers the same error repeatedly, you can configure it to send an email alert. When there is a problem in your Aternity deployment and Aternity automatically generates a system health events for a server which malfunctions for any reason, you can configure it to send an email alert. When you subscribe to a dashboard's updates. Aternity sends emails via its configured email server Parent topic: Integrate Aternity with External Systems (Integration Settings)Related tasksIntegrate with Aternity APM (previously AppInternals) to Troubleshoot Server TimesIntegrate with SteelCentral NetProfiler to Troubleshoot a Device's Network ConnectionsIntegrate with SteelCentral AppResponse to Troubleshoot Citrix DevicesConnect SteelCentral Portal to the Aternity Data SourceIntegrate with Microsoft Teams to Analyze CallsIntegrate with Zoom to Analyze Meetings Quality (Beta)Configure Single Sign-On (SSO) to use Microsoft Azure as your Identity ProviderIntegrate Single Sign-On (SSO) Access to Aternity SavePDF Selected topic Selected topic and subtopics All content Related Links
Integrate an Email Server to Aternity With Aternity SaaS, its email server comes automatically configured with Amazon's simple email service (SES). It communicates with Aternity's mail server using TLS v1.2 (learn more) over port 587. Note: Three Aternity servers can send emails: Aternity Management Server, Aternity Dashboard Server and SDA Server (Service Desk Alerts). Make sure that your enterprise email server has an open port and necessary permissions to receive emails from these Aternity servers. Aternity sends automatic email notifications in the following cases: When you create a new Aternity user, where the username is an email address. When Aternity automatically generates an incident for an activity, you can configure it to send an email alert. When Aternity automatically generates a service desk alert (SDA) for a device which suffers the same error repeatedly, you can configure it to send an email alert. When there is a problem in your Aternity deployment and Aternity automatically generates a system health events for a server which malfunctions for any reason, you can configure it to send an email alert. When you subscribe to a dashboard's updates. Aternity sends emails via its configured email server Parent topic: Integrate Aternity with External Systems (Integration Settings)Related tasksIntegrate with Aternity APM (previously AppInternals) to Troubleshoot Server TimesIntegrate with SteelCentral NetProfiler to Troubleshoot a Device's Network ConnectionsIntegrate with SteelCentral AppResponse to Troubleshoot Citrix DevicesConnect SteelCentral Portal to the Aternity Data SourceIntegrate with Microsoft Teams to Analyze CallsIntegrate with Zoom to Analyze Meetings Quality (Beta)Configure Single Sign-On (SSO) to use Microsoft Azure as your Identity ProviderIntegrate Single Sign-On (SSO) Access to Aternity
Integrate an Email Server to Aternity With Aternity SaaS, its email server comes automatically configured with Amazon's simple email service (SES). It communicates with Aternity's mail server using TLS v1.2 (learn more) over port 587. Note: Three Aternity servers can send emails: Aternity Management Server, Aternity Dashboard Server and SDA Server (Service Desk Alerts). Make sure that your enterprise email server has an open port and necessary permissions to receive emails from these Aternity servers. Aternity sends automatic email notifications in the following cases: When you create a new Aternity user, where the username is an email address. When Aternity automatically generates an incident for an activity, you can configure it to send an email alert. When Aternity automatically generates a service desk alert (SDA) for a device which suffers the same error repeatedly, you can configure it to send an email alert. When there is a problem in your Aternity deployment and Aternity automatically generates a system health events for a server which malfunctions for any reason, you can configure it to send an email alert. When you subscribe to a dashboard's updates. Aternity sends emails via its configured email server Parent topic: Integrate Aternity with External Systems (Integration Settings)Related tasksIntegrate with Aternity APM (previously AppInternals) to Troubleshoot Server TimesIntegrate with SteelCentral NetProfiler to Troubleshoot a Device's Network ConnectionsIntegrate with SteelCentral AppResponse to Troubleshoot Citrix DevicesConnect SteelCentral Portal to the Aternity Data SourceIntegrate with Microsoft Teams to Analyze CallsIntegrate with Zoom to Analyze Meetings Quality (Beta)Configure Single Sign-On (SSO) to use Microsoft Azure as your Identity ProviderIntegrate Single Sign-On (SSO) Access to Aternity