View Microsoft Teams Data Collected by Aternity

Aternity integrates with Microsoft Teams and collects data about MS Teams calls. This allows organizations to investigate and troubleshoot calls quality in Microsoft Teams using Aternity advanced dashboard. The description of the collected data is coming from Microsoft Teams.

After your account administrator configures the required settings in the Azure Active Directory and in the Aternity Integration Settings screen, then Aternity will be able to identify all your account activities in Microsoft Teams and securely communicate with Microsoft Graph to provide you the data related to Microsoft Teams calls.

You can analyze this data in the Analyze Calls Quality in MS Teams (Advanced) dashboard (learn more). You can also see this data with REST API (learn more).

Field Description
Call ID

Displays the Call ID from Microsoft Teams by which users can locate and view a specific call record (common to all participants of a unique call).

Call Duration (in seconds)

Displays the duration of a user's call or session.

This is NOT the duration of the entire call (for conference calls, when people can connect or disconnect at any time, the duration of a user's call and the duration of the entire call are not necessarily equal).

Outgoing Call

Displays people who dialed a Microsoft Teams call.

Incoming Call

Displays people who answered a Microsoft Teams call.

Call Connection

Displays the type of calls in Microsoft Teams: direct calls between two devices (peerToPeer), or conference call where more than two devices connect to a bridge to participate in a call (groupCall). Each connection to a call appears in the dashboards as a separate entry.

Call Media Audio

Indicates if audio was used in the call (True). Otherwise it is False.

Call Media Video

Indicates if video was used in the call (True). Otherwise it is False.

Call Media Sharing

Indicates if media sharing was used in the call (screen or application sharing).

Call User Name

Displays the name of Microsoft Teams user logged in to the device.

Call Feedback Rating

Displays the different call quality feedback ratings that can be provided by a user at the end of a call.

Client Application Name

Displays the name of the application (Microsoft Teams).

Client Application Version

Displays the version number of the application.

Audio Capture Device Name

Displays the name of the audio capture device.

Audio Capture Device Driver

Displays the name of the audio capture device driver.

Audio Render Device Name

Displays the name of the audio render device.

Audio Render Device Driver

Displays the name of the audio render device driver.

Video Capture Device Name

Displays the name of the video capture device.

Video Capture Device Driver

Displays the name of the video capture device driver.

Video Render Device Name

Displays the name of the video render device.

Video Render Device Driver

Displays the name of the video render device driver.

Network Connection Subnet

Subnet used for the call.

Network Connection Type

Displays the network connection type, like WiFi, wired, or else.

Network Connection Wifi Signal Strength

Displays the percent strength of the WiFi signal which the device receives, which can impact communication speed.

Network Connection Sent Audio Quality Impact (percent)

Displays the percentage of the call where the network was causing poor quality of the audio sent.

Network Connection Received Audio Quality Impact (percent)

Displays the percentage of the call where the network was causing poor quality of the audio received.

Network Connection Delayed Audio Impact (percent)

Displays the percentage of the call where the network delay was significant enough to impact the ability to have real-time two-way communication.

Network Connection Low Bandwidth Audio Impact (percent)

Displays the percentage of the call where the available bandwidth or bandwidth policy was low enough to cause poor quality of the audio sent.

Audio Inbound Network Degradation

Displays the network impact on incoming audio MOS as estimated by Aternity.

Audio Outbound Network Degradation

Displays the network impact on outgoing audio MOS as estimated by Aternity.

Audio Combined Network Degradation

Displays the maximum value out of a given Audio Inbound Network Degradation and Audio Outbound Network Degradation.

Audio Inbound Jitter Average

Displays the average jitter for the incoming audio data in milliseconds.

Audio Outbound Jitter Average

Displays the average jitter for the outgoing audio data in milliseconds.

Audio Inbound Jitter Max

Displays the maximum jitter for the incoming audio data in milliseconds.

Audio Outbound Jitter Max

Displays the maximum jitter for the outgoing audio data in milliseconds.

Audio Inbound Packet Loss Average

Displays the average packet loss for the incoming audio data.

Audio Outbound Packet Loss Average

Displays the average packet loss for the outgoing audio data.

Audio Inbound Packet Loss Max

Displays the maximum packet loss for the incoming audio data.

Audio Outbound Packet Loss Max

Displays the maximum packet loss for the outgoing audio data.

Audio Inbound Concealed Samples Average

Displays the average percentage of audio frames with samples generated by packet loss concealment.

Audio Inbound Concealed Samples Max

Displays the maximum percentage of audio frames with samples generated by packet loss concealment.

Audio Inbound RoundTrip Time Average

Displays the average round trip time for incoming audio data in milliseconds.

Audio Inbound RoundTrip Time Max

Displays the maximum round trip time for incoming audio data in milliseconds.

Audio Inbound Network Jitter Average (ms)

Displays the average network jitter for incoming audio data in milliseconds.

Audio Inbound Network Jitter Max

Displays the maximum network jitter for incoming audio data in milliseconds.

Audio Inbound Packet Utilization

Displays the packet count for incoming audio data.

Audio Inbound Bandwidth Estimate

Displays an estimated bandwidth for incoming audio data (in bits per second).

Audio Inbound Media Bypassed

Displays the True value if audio data bypassed the mediation server.

Video Inbound Packet Utilization

Displays the packet count for the incoming video data.

Video Inbound FEC Packet Loss Average

Displays the number of packets lost for incoming video data after the Forward Error Correction has been applied.

Video Inbound Frame Loss (percent)

Displays the average percentage of incoming video frames loss.

Video Inbound Low Frame Rate (percent)

Displays the percentage of incoming video where frame rate is less than 7.5 frames per second.

Video Inbound Packet Loss Percentage

Displays the percentage of incoming video packets loss, computed over the duration of the session.

Video Inbound Frame Rate Average (fps)

Displays the average frames per second received for a video stream, computed over the duration of the session.

Video Inbound Low Processing Capability (percent)

Displays the percentage of the call that the client has less than 70% of expected video processing capability.

Sharing Inbound Packet Utilization

Displays the packet count for the stream.

Sharing Inbound Frame Rate Average

Displays the average number of frames per second received for a video stream, computed over the duration of the session.