Add a Web (Cloud) Application to be Monitored

Add a web (cloud) application as a managed application so it appears as a distinct application in the dashboards, to monitor its performance separately from other web applications, by adding it to the system's white list. You can create activities for specific page loads in a managed web application, or create your own custom activities. After you add a web application for monitoring, the system immediately starts receiving reports of the performance, usage, HTTP traffic (including JavaScript, Ajax calls and HTTP errors) and page load times from monitored devices which are running a browser with that web application. You can view the performance data on the system's dashboards.

The minimum system requirements for monitoring a web (cloud) application are:

Attribute Requirement

Monitor web applications

Web (cloud) applications must run in one of the following browsers:

  • Microsoft Internet Explorer v9, 10 or 11.

    Disable Compatibility Mode to automatically discover web applications. It monitors custom activities even in compatibility mode.

    Select > Internet Options > Advanced > Security, and deselect Enable Enhanced Protection Mode).

  • Any Google Chrome browser released in the past two years, with the Aternity Extension for Chrome installed, to monitor web page monitoring events and all browser interaction. Without this, Aternity only monitors clicking a link, back, forward, direct URL, HTTP GET and POST events.

  • Firefox version 38 ESR or version 45 ESR.

    For version 45 ESR, contact Customer Services to ensure custom activities are compatible with this version of Firefox, and to add the necessary component to Aternity.

WIndows operating system

Device must have:

  • Microsoft Windows 10, 8.1, or Windows 7 SP2 Enterprise / Professional 32-bit and 64-bit (32-bit requires Agent 9.0.6 or later).

  • For servers: Windows Server 2008 R2 64-bit and Windows Server 2012 64-bit.

Note

If your end users run web applications in Google Chrome, their monitored devices must have both the Aternity Agent and the Aternity Extension for Chrome installed. For more information on installing the extension, see Roll Out Aternity Extension for Chrome for Monitored Web Applications to all PCs.

Add a web application for monitoring

You can define your own custom activities for desktop applications, web applications or mobile apps, to view their performance in the system.

When adding a desktop or web application to be managed, you can choose to monitor its performance on all devices in the organization, or limit the monitoring to a test group.

Before you begin

Before adding an application to Aternity, verify the following:

  • Verify the access rights and privileges for your user includes Edit Configuration privileges.

  • We recommend that at least one device in your organization is a monitored device, running the Aternity Agent, which gathers performance and usage data. See more on deploying the Agent on devices in your organization.

    You can only monitor applications on computers which have the Aternity Agent.

Procedure

  1. Step 1 Open a browser and log in to Aternity.
  2. Step 2 Select the Gear Icon > Managed Applications.
  3. Step 3 View the list of applications already managed by the system.

    Aternity monitors several common Windows applications as managed applications, and discovers all others in use. You can add new Windows applications as managed if they are not already listed here.

    List of managed applications
    Field Description
    Application Name

    The name of the application as it appears in the dashboards.

    Type

    Displays the type of application, which can be a desktop, web or mobile app.

    Users

    The number of unique users who have been running the application in the past hour. This is refreshed every minute.

    Activities

    The number activities which are defined for this application.

    Note

    This not a measure of the number of activities performed at present. It is only the number of defined activities for this application.

    Rollout

    Displays the group of devices which report this application's performance:

    Last Modified

    Displays the date and time when this entry in the list of monitored applications was last changed.

    Stop / Start

    Select to either start or stop collecting performance data for this application.

    ... (Ellipsis)

    Select the ellipsis to open a menu to configure the monitoring of this application:

    • Edit Application changes the application's display name and process name (for Windows desktop applications) or base URL (for web applications).

    • Edit Page Load Activities (web applications only) enables you to associate an activity name to the load times of specific web pages.

    • Remove Application removes this application from those monitored by Aternity.

    Note

    If you edit an application's properties, the dashboards present new data under the new name, but old data remains stored under the previous name for up to 24 hours from the change. After that, all the data is merged and presented under the new name.

  4. Step 4 Select Add Application > Web Application.
    Add a web application for monitoring
  5. Step 5 Enter the details of the web application to be monitored.
    Specify the web application for monitoring
    Field Description
    Application Name

    Enter the name of the web application as you want it to be displayed in Aternity.

    Base URL

    Enter the part of the URL which is shared by all pages in your web application. For example, webapp.com or myportal/webapp.

    Tip

    Avoid adding http:// or www to this field, to avoid missing pages which may not contain these exact characters (for example, https://).

    Add multiple base URLs

    If your web application has several common URL strings, select this option and add another base URL in the new field.

    Deploy to

    Choose the group of devices which should report performance data for this application:

  6. Step 6 Select Save.

    The system confirms that the web application was added successfully.

    You can expect to start seeing performance data in the dashboards within 10 minutes. For example, Main Menu > Monitor > Application to view the average load time of each web page in the application (see console_dsh_mon_app.dita#concept_h4b_kxl_2t).