View User Details Collected by Aternity

This section lists the data collected about a user on a device, which serves to complete the picture of a single user's experience, or whether a symptom appears for all users in a department or office.

Field Description Source
AD Department

(For all devices except mobile) Displays the department of the current user logged in to this device.

The Agent queries Windows network login information, accessing the Active Directory user > Properties > Organization > Department.

AD Office

The Agent queries Windows network login information, accessing the Active Directory user > Properties > General > Office (physicalDeliveryOfficeName).

AD Title

(For all devices except mobile) Displays the job title of the current user logged in to this device.

The Agent queries Windows network login information, accessing the Active Directory user > Properties > > Organization > Title (Title).

Company Name

(For mobile devices only) Displays the name of the company as determined by the app developer who manually set this field in the app's monitoring as part of the Aternity Mobile SDK.

Mobile apps can set this manually in the Aternity Mobile SDK.

Department

Displays the name of the department to which the user or the device belongs.

(Windows) The Agent queries Windows network login information, accessing the Active Directory user > Properties > Organization > Department (department).

(Mobile) Mobile apps can set this manually in the Aternity Mobile SDK.

Email Address

(For all devices except mobile) Displays the email address associated with the current logged in user.

The Agent queries Windows network login information, accessing the Active Directory user > Properties > General > E-mail (mail).

Office or AD Office

(For all devices except mobile) Displays the office where the current user logged in to this device.

For example, if a user based in the Houston office is currently visiting the Chicago office, the Office is Houston, while the Location would be Chicago.

The Agent queries Windows network login information, accessing the Active Directory user > Properties > General > Office (physicalDeliveryOfficeName).

(Mobile) Mobile apps can set this manually in the Aternity Mobile SDK.

Region

You can optionally define a region in Aternity to group together several locations under a single label, like the geographical region of EMEA, North America or even Southern Europe, South-Western US any other grouping you choose.

The system reports location using the chosen method for location mapping.

Role

This is the same as the AD Title. Displays the job title of the current user logged in to this device.

(Windows) The Agent queries Windows network login information, accessing the Active Directory user > Properties > > Organization > Title (Title).

(Mobile) Mobile apps can set this manually in the Aternity Mobile SDK.

User Full Name

(For all devices except mobile) Displays the full name of the person accessing the device (not the login username).

The Agent queries Windows network login information, accessing the Active Directory user > Properties > General > Display Name (displayName).

User Name

Displays the login username of the person accessing each device.

(Windows) The Agent queries Windows network login information, accessing the Active Directory user > Properties > > Name.

(Mobile) Mobile apps can set this manually in the Aternity Mobile SDK.