Table of contents Reset a User's Password You can reset the password of locally defined users by selecting Reset Password in the Users/Groups window. For locally defined users, a password must be at least 8 characters long, with at least one uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric character (like @, #, $). The system encrypts all locally managed passwords. For network usernames whose credentials are managed from your Microsoft Active Directory, change the passwords there. If the username for Aternity is in the format of an email address, the system sends an automatic email to the address defined as the username. For more information on configuring your email server, see Configure Email Server for Incidents and Scheduled Reports. The email contains a temporary link to the system, where this user can define a new password. Note If the user's email address changes, you must change the username to reflect the new address, and notify the user that this new address is the new login name to Aternity by resetting their password. If you have locally defined users whose usernames are not in email address format, you can reset it to the default password, or alternatively you can manually enter a new password on their behalf. The default password of the system, when you reset any locally defined user, is Q!w2e3r4. To change that default, select the Gear Icon > Settings > Advanced Settings > security > defaultPassword and set the value there. ProcedureStep 1 Open a browser and log in to Aternity. Step 2 Select the Gear Icon > Users. View the list of usernames already defined in the system to view your data. If a user from a group in your Active Directory (AD) accesses the system, their details appear in this list, but you cannot edit their properties, since they are managed as part of their AD group. Important This list of users are allowed to sign in to view Aternity. This is NOT the list of monitored usernames and device details which is obtained by the Aternity Agent running directly on the monitored device. View the list of users defined in the system Field Description Add Local User Select to create a new Aternity user, where you define the details (username, password, privileges) locally, not from an LDAP directory. For more information, see Add or Configure a User. Add Directory User Select to create a new Aternity user whose usernames and passwords are managed by your AD. For more information, see Add or Configure a User. Add Directory Group Select to create a set of Aternity users in one click, where the usernames and passwords are the same as a user group defined in your AD. Use this to assign all these users with the same privileges and roles. For more information, see Add or Configure a User. User/Group Name Displays the username for accessing the system, typically the user's email address. Department Lists the department entry for the user as entered when you created that user. Type You can create both local users and users imported from your enterprise AD. Roles Displays the list of permissions allowed for this user. Tip To view a user's roles, you must have at least all the roles of that user. Otherwise the system displays No permission to view. Locked This user attempted to login with an incorrect password too many times (by default more than five times). You can unlock the user by deselecting the check box. Enabled Select to enable this user's access to the system. Actions Select any of the following options: Select Reset Password to change the user's password, only if this is a local user. For network usernames whose credentials are managed from your Microsoft Active Directory, change the passwords there. Select Delete to remove this user from the system. Select Edit to change any of the details or permissions associated with that user (see Add or Configure a User). Step 3 Select Reset Password to change the password. For locally defined users, a password must be at least 8 characters long, with at least one uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric character (like @, #, $). The system encrypts all locally managed passwords. If the username for Aternity is in the format of an email address, the system sends an automatic email to the address defined as the username. For more information on configuring your email server, see Configure Email Server for Incidents and Scheduled Reports. The email contains a temporary link to the system, where this user can define a new password. If you have locally defined users whose usernames are not in email address format, you can reset it to the default password, or alternatively you can manually enter a new password on their behalf. The default password of the system, when you reset any locally defined user, is Q!w2e3r4. To change that default, select the Gear Icon > Settings > Advanced Settings > security > defaultPassword and set the value there. Parent topic View the List of Users in AternityRelated tasksConnect Aternity to your Active DirectoryAdd or Configure a UserDelete a UserAdd or Configure a Custom Role for Aternity Users SavePDF Selected topic Selected topic and subtopics All content Related Links
Reset a User's Password You can reset the password of locally defined users by selecting Reset Password in the Users/Groups window. For locally defined users, a password must be at least 8 characters long, with at least one uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric character (like @, #, $). The system encrypts all locally managed passwords. For network usernames whose credentials are managed from your Microsoft Active Directory, change the passwords there. If the username for Aternity is in the format of an email address, the system sends an automatic email to the address defined as the username. For more information on configuring your email server, see Configure Email Server for Incidents and Scheduled Reports. The email contains a temporary link to the system, where this user can define a new password. Note If the user's email address changes, you must change the username to reflect the new address, and notify the user that this new address is the new login name to Aternity by resetting their password. If you have locally defined users whose usernames are not in email address format, you can reset it to the default password, or alternatively you can manually enter a new password on their behalf. The default password of the system, when you reset any locally defined user, is Q!w2e3r4. To change that default, select the Gear Icon > Settings > Advanced Settings > security > defaultPassword and set the value there. ProcedureStep 1 Open a browser and log in to Aternity. Step 2 Select the Gear Icon > Users. View the list of usernames already defined in the system to view your data. If a user from a group in your Active Directory (AD) accesses the system, their details appear in this list, but you cannot edit their properties, since they are managed as part of their AD group. Important This list of users are allowed to sign in to view Aternity. This is NOT the list of monitored usernames and device details which is obtained by the Aternity Agent running directly on the monitored device. View the list of users defined in the system Field Description Add Local User Select to create a new Aternity user, where you define the details (username, password, privileges) locally, not from an LDAP directory. For more information, see Add or Configure a User. Add Directory User Select to create a new Aternity user whose usernames and passwords are managed by your AD. For more information, see Add or Configure a User. Add Directory Group Select to create a set of Aternity users in one click, where the usernames and passwords are the same as a user group defined in your AD. Use this to assign all these users with the same privileges and roles. For more information, see Add or Configure a User. User/Group Name Displays the username for accessing the system, typically the user's email address. Department Lists the department entry for the user as entered when you created that user. Type You can create both local users and users imported from your enterprise AD. Roles Displays the list of permissions allowed for this user. Tip To view a user's roles, you must have at least all the roles of that user. Otherwise the system displays No permission to view. Locked This user attempted to login with an incorrect password too many times (by default more than five times). You can unlock the user by deselecting the check box. Enabled Select to enable this user's access to the system. Actions Select any of the following options: Select Reset Password to change the user's password, only if this is a local user. For network usernames whose credentials are managed from your Microsoft Active Directory, change the passwords there. Select Delete to remove this user from the system. Select Edit to change any of the details or permissions associated with that user (see Add or Configure a User). Step 3 Select Reset Password to change the password. For locally defined users, a password must be at least 8 characters long, with at least one uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric character (like @, #, $). The system encrypts all locally managed passwords. If the username for Aternity is in the format of an email address, the system sends an automatic email to the address defined as the username. For more information on configuring your email server, see Configure Email Server for Incidents and Scheduled Reports. The email contains a temporary link to the system, where this user can define a new password. If you have locally defined users whose usernames are not in email address format, you can reset it to the default password, or alternatively you can manually enter a new password on their behalf. The default password of the system, when you reset any locally defined user, is Q!w2e3r4. To change that default, select the Gear Icon > Settings > Advanced Settings > security > defaultPassword and set the value there. Parent topic View the List of Users in AternityRelated tasksConnect Aternity to your Active DirectoryAdd or Configure a UserDelete a UserAdd or Configure a Custom Role for Aternity Users
Reset a User's Password You can reset the password of locally defined users by selecting Reset Password in the Users/Groups window. For locally defined users, a password must be at least 8 characters long, with at least one uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric character (like @, #, $). The system encrypts all locally managed passwords. For network usernames whose credentials are managed from your Microsoft Active Directory, change the passwords there. If the username for Aternity is in the format of an email address, the system sends an automatic email to the address defined as the username. For more information on configuring your email server, see Configure Email Server for Incidents and Scheduled Reports. The email contains a temporary link to the system, where this user can define a new password. Note If the user's email address changes, you must change the username to reflect the new address, and notify the user that this new address is the new login name to Aternity by resetting their password. If you have locally defined users whose usernames are not in email address format, you can reset it to the default password, or alternatively you can manually enter a new password on their behalf. The default password of the system, when you reset any locally defined user, is Q!w2e3r4. To change that default, select the Gear Icon > Settings > Advanced Settings > security > defaultPassword and set the value there. ProcedureStep 1 Open a browser and log in to Aternity. Step 2 Select the Gear Icon > Users. View the list of usernames already defined in the system to view your data. If a user from a group in your Active Directory (AD) accesses the system, their details appear in this list, but you cannot edit their properties, since they are managed as part of their AD group. Important This list of users are allowed to sign in to view Aternity. This is NOT the list of monitored usernames and device details which is obtained by the Aternity Agent running directly on the monitored device. View the list of users defined in the system Field Description Add Local User Select to create a new Aternity user, where you define the details (username, password, privileges) locally, not from an LDAP directory. For more information, see Add or Configure a User. Add Directory User Select to create a new Aternity user whose usernames and passwords are managed by your AD. For more information, see Add or Configure a User. Add Directory Group Select to create a set of Aternity users in one click, where the usernames and passwords are the same as a user group defined in your AD. Use this to assign all these users with the same privileges and roles. For more information, see Add or Configure a User. User/Group Name Displays the username for accessing the system, typically the user's email address. Department Lists the department entry for the user as entered when you created that user. Type You can create both local users and users imported from your enterprise AD. Roles Displays the list of permissions allowed for this user. Tip To view a user's roles, you must have at least all the roles of that user. Otherwise the system displays No permission to view. Locked This user attempted to login with an incorrect password too many times (by default more than five times). You can unlock the user by deselecting the check box. Enabled Select to enable this user's access to the system. Actions Select any of the following options: Select Reset Password to change the user's password, only if this is a local user. For network usernames whose credentials are managed from your Microsoft Active Directory, change the passwords there. Select Delete to remove this user from the system. Select Edit to change any of the details or permissions associated with that user (see Add or Configure a User). Step 3 Select Reset Password to change the password. For locally defined users, a password must be at least 8 characters long, with at least one uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric character (like @, #, $). The system encrypts all locally managed passwords. If the username for Aternity is in the format of an email address, the system sends an automatic email to the address defined as the username. For more information on configuring your email server, see Configure Email Server for Incidents and Scheduled Reports. The email contains a temporary link to the system, where this user can define a new password. If you have locally defined users whose usernames are not in email address format, you can reset it to the default password, or alternatively you can manually enter a new password on their behalf. The default password of the system, when you reset any locally defined user, is Q!w2e3r4. To change that default, select the Gear Icon > Settings > Advanced Settings > security > defaultPassword and set the value there. Parent topic View the List of Users in AternityRelated tasksConnect Aternity to your Active DirectoryAdd or Configure a UserDelete a UserAdd or Configure a Custom Role for Aternity Users