Key Task: Analyze Host Resources (beta)

Use the Analyze Host Resources dashboard to find the devices with the highest CPU and memory usage (HRC, not the usage by one application). You can verify a hypothesis about high resource usage to find the common elements in all poorly-performing devices, by correlating high HRC with other system or software attributes.


There are several dashboards within this one; select Measurement Group to access the data you need.

For example, if some devices suffer poor performance, use this dashboard to verify whether a driver update causes the problem in the Sales department in Seattle where they upgraded their OS. Use Measurement Group > Overview to quickly check disk, CPU, and memory usage, then set filters for department, location, and OS version, and check for correlations in resource usage. Adjust the filters further as necessary to narrow your investigation.

Analyze Host Resources dashboard (beta)


  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 SelectMain Menu > Analyze > Host Resources (Beta).
    Open the Analyze Host Resources dashboard
  3. Step 3 Choose the data to view for your investigation, by selecting Measurement Group on the right hand side.
    Analyze Host Resources dashboard (beta)

    The system only offers to narrow data with filter values which are available. The system does not offer values which have not been reported to the system. For example, if you select Week Number as your filter, it will only display the weeks for which monitoring data is available.

    Field Description

    This view displays a mix of CPU, memory, and disk use information, for a general picture of resource usage before zeroing in on one of those attributes.This view does not present network read and write data.

    Memory and CPU

    This view focuses on details of CPU and memory information.


    This view focuses on network read and write speeds, measured in bytes per second.


    This view focuses on disk input and output details.

  4. Step 4 Focus your dashboard using Breakdowns and Filters, to assess whether you are on the right track to understand the cause of the issue.
    1. a Select the two criteria (Breakdowns) that you want to correlate, using the panel on the right hand side.

      When you choose two Breakdowns, Aternity displays them as the two leftmost columns of the dashboard.

    2. b Choose Filters and Filter Values to limit the display to the data where the attribute has that value.
    Choose the two criteria (Breakdowns) to check for correlations and narrow further with filters

    For example, if you want to view the offices and device types which experience high resource usage, select Business Locations and Device Types as breakdowns. If you see that memory and CPU are showing high usage, select Measurement > Memory and CPU to focus on those attributes. Your breakdowns automatically remain in place. Add filters to further investigate the resource issues you see, such as setting Device Type > Desktop.

    Select any of the following fields to appear as Breakdowns or Filters.

    Field Description
    Business Locations

    Displays the name of the current location of the device. This is different from the Office, which is fixed for each user.

    For example, if a user based in the Houston office is working from the Chicago office, the Office is Houston, while the Business Location is Chicago.


    Displays the city of the current location of the device.


    Displays the country of the current location of the device.

    # CPU Cores

    (Desktops, laptops and mobile devices only) Displays the number of CPU cores of the device.

    CPU Frequency

    (Windows, Macs only) Displays the speed of the CPU processors of the device.

    CPU Generation

    (Windows on Intel only) Displays the generation of the Intel Core micro-architecture. For example 6 represents the 6th generation architecture processor, also known as Skylake.

    CPU Model

    (Windows on Intel only) Displays the model and speed of the Intel processor, as displayed in the System control panel. For example Intel(R) Core(TM) i7-4770 CPU @ 3.40GHz or Intel(R) Xeon(R) CPU E5620 @ 2.40GHz.

    CPU Type

    (Windows on Intel only) Displays the core type of the Intel processor, for example i7, E5, and so on).

    Days from Last Boot

    Displays the number of days since the last time the device was booted. If you think that people experience slowdowns because they have not booted in some time, you can compare their performance with users who restart their devices frequently.

    Day of Week

    Select to filter the displayed data for one or more days in the week.


    Check if the drop in performance is centered around a specific department, which can point to a configuration which is unique to that group of users, by viewing the performance in the list of departments. For example, if you find that only the Sales department is suffering poor performance, you can trace it to an upgrade which only happened on their computers, like a new CTI which interferes with your application.

    Device Names

    Displays the hostname of the monitored device. View it in the Windows Control Panel > System > Computer Name, or on Apple Macs in System Preferences > Sharing > Computer Name.

    (Mobile) Displays the Device Name field. You can customize the name of personal mobile devices running your enterprise's app, so the device's name appears in the dashboards with a consistent naming policy. For example, you can dynamically assign the device name according to the enterprise username of the app.

    Device Types

    Check if the problem only affects users working on specific types of devices, like only those accessing the application on a tablet.


    (Windows only) Displays the email address associated with the current logged in user.

    Hours of Day

    Select to limit the displayed data of the dashboard by specific hourly slots in the day.


    Displays the name of the device manufacturer, for example, Samsung, Apple, Dell, Lenovo, and so on.

    Memory Size

    Displays the size of RAM of the device.


    Displays the name of the model of the device, for example iPhone 6s, GalaxyTab8, MacBook Pro 12.1, Dell Latitude D620.

    MS Office Versions

    Displays the high level version of Microsoft Office, like MS Office 2016 or MS Office 2013.

    Network Types

    (Devices with Agent 9.x or later) Displays the type of network connection of the device: Mobile or WiFi, and also LAN (for non-mobile devices only).


    (For all devices except mobile) Displays the office where the current user logged in to this device.

    For example, if a user based in the Houston office is currently visiting the Chicago office, the Office is Houston, while the Location would be Chicago.

    On Site

    (Windows only) Displays true when the device can identify and connect to the Microsoft Active Directory site (either directly or via VPN).

    On VPN

    (For all devices except mobile and Macs) Displays true when the device is connected to the corporate network through VPN.

    The Agent queries Windows for a virtual network adapter with an active connection and a common name in its description: AGN, Checkpoint, Cisco AnyConnect, Citrix VPN products, F5 Networks adapters, Juniper Networks, OpenVPN TAP, Palo Alto GlobalProtect, Pulse Secure, PureVPN, SonicWall, and VyprVPN.

    OS Architectures

    Displays whether the operating system of the monitored device is 32-bit or 64-bit.

    OS Disk Types

    (Windows only, Agent 9.0.3 or later) Displays the type of hard disk containing the operating system. Possible values are:

    • HDD for a traditional spinning hard disk drive

    • SSD for a solid state drive

    • Virtual if this is not a physical device.

    OS Family

    Displays the broad category of the operating system. Use this to differentiate between different major operating system groups. For example, it displays all releases of Microsoft Windows as MS Windows, all releases of Windows Server as MS Windows Server or all releases of iOS as iOS.

    OS Name or Operating Systems

    Displays the generic name and version of the operating system (like MS Windows 10, MS Windows Server 2008 R2, MacOS 10.3, iOS 10 or Android 6). Use this to differentiate between different versions of an operating system.

    For example, it displays Windows 10 Pro and Windows 10 Enterprise all as MS Windows 10, or iOS 10.2 and iOS 10.3 as iOS 10.

    To view this information and the service pack version, see OS Version.

    OS Version

    Displays the full name, the exact version number, and the service pack version of the operating system. In Windows 10, it includes the release ID (like Microsoft Windows 10 Enterprise 1507). Use this to differentiate between details of the same operating system. For example, it lists MS Windows Server 2008 R2 Enterprise SP 1.0 separately from MS Windows Server 2008 R2 Enterprise SP 2.0.

    Pilot Groups

    A pilot group is a custom set of users or devices which undergo a change, like migrating to Windows 10, or updating the type of hard disk to SSD. You must assign a user or device to only one pilot group at a time, to ensure that you do not perform multiple changes at the same time.


    You can optionally define a region in Aternity to group together several locations under a single label, like the geographical region of EMEA, North America or even Southern Europe, South-Western US any other grouping you choose.


    Displays the job title of the current user logged in to this device. In Windows, this is the same as the AD Title.


    Displays the geographical state of the current location of the devices (or area, if state is not applicable).


    Displays the subnet configuration of the device (including IP v6 if the device runs Agent 10 or later) used to connect to Aternity.

    User Domains

    Displays the LDAP domain name for the user who is logged in to the device.

    User Full Names

    Displays the full name of the user as defined in the corporate LDAP.


    Displays the username of the person accessing each device.

    Week Number (filters only)

    Select this to display only data related to a particular week number in the year.

  5. Step 5 You can change the start time of the data displayed in this dashboard in the Timeframe menu in the top right corner of the dashboard.

    Choose the start time of the data displayed in this dashboard.

    You can access data in this dashboard (retention) going back up to 14 days.

    This dashboard displays raw data in real time, refreshing every time you access it or whenever you manually refresh the browser page.