Table of contents Score (Activity Score) The activity score is a value (0-100) with a status and color which condenses many activity statuses into a single value, and is calculated using our Apdex-inspired formula. Aggregating many end user activities into a single score and status Use the Score to measure short term (acute) sudden changes in performance, as they rely on recent baseline measurements. The score reflects a recent change because it would be significantly different from the established baseline response times. (For Skype for Business / Lync calls) The system creates baselines for MOS scores in exactly the same way that it baselines activity response times, combining them into an activity score and a status. A dropped call lowers the score's status (like from Good to Fair). Failed calls always have a Critical status. Therefore if the MOS status has been consistently poor for some time, the system may display a high activity score, because its baselines would have adjusted to this performance. Parent topic Modern, Dynamic Documentation with AternityRelated conceptsMOS Score (or Combined MOS)UXI (User Experience Index)Copyrights and Trademarks SavePDF Selected topic Selected topic and subtopics All content Related Links
Score (Activity Score) The activity score is a value (0-100) with a status and color which condenses many activity statuses into a single value, and is calculated using our Apdex-inspired formula. Aggregating many end user activities into a single score and status Use the Score to measure short term (acute) sudden changes in performance, as they rely on recent baseline measurements. The score reflects a recent change because it would be significantly different from the established baseline response times. (For Skype for Business / Lync calls) The system creates baselines for MOS scores in exactly the same way that it baselines activity response times, combining them into an activity score and a status. A dropped call lowers the score's status (like from Good to Fair). Failed calls always have a Critical status. Therefore if the MOS status has been consistently poor for some time, the system may display a high activity score, because its baselines would have adjusted to this performance. Parent topic Modern, Dynamic Documentation with AternityRelated conceptsMOS Score (or Combined MOS)UXI (User Experience Index)Copyrights and Trademarks
Score (Activity Score) The activity score is a value (0-100) with a status and color which condenses many activity statuses into a single value, and is calculated using our Apdex-inspired formula. Aggregating many end user activities into a single score and status Use the Score to measure short term (acute) sudden changes in performance, as they rely on recent baseline measurements. The score reflects a recent change because it would be significantly different from the established baseline response times. (For Skype for Business / Lync calls) The system creates baselines for MOS scores in exactly the same way that it baselines activity response times, combining them into an activity score and a status. A dropped call lowers the score's status (like from Good to Fair). Failed calls always have a Critical status. Therefore if the MOS status has been consistently poor for some time, the system may display a high activity score, because its baselines would have adjusted to this performance. Parent topic Modern, Dynamic Documentation with AternityRelated conceptsMOS Score (or Combined MOS)UXI (User Experience Index)Copyrights and Trademarks