Analyze the Raw List of Application Performance Reports with REST API (version 2.0)

Use the APPLICATIONS_RAW API to retrieve the raw list of performance reports to Aternity, showing the performance and usage of each discovered application at five minute intervals running on each monitored device.

For example, if a user complains of slow page load times on a web application, you can use APPLICATIONS_RAW and filter for this user with this application name. View the duration of every single page load, and see when performance was slowest, to correlate with other events which may have happened at that time on that computer, or in that location, or with that web server.

Each returned entry from APPLICATIONS_RAW represents a single performance report sent by a device to Aternity. The data contains a snapshot of the performance of one application by a specific user on a specific device, including its UXI, wait time, and hang time. It also adds the device details, user details, and activity times if it is a managed application. If you use $select to display only specific columns, it makes the query faster by grouping all rows with identical attribute values into a single row with aggregated measurements.

Note

You can access data using this API (retention) going back up to 14 days. If you do not add a relative_time filter, by default it returns data for the past seven days.

Note

This article covers the latest REST API version. For older version 1.0, click here.

Before You Begin

To send a REST API query in Excel, PowerBI or a browser, enter the URL of the REST API, your Aternity username (must have the OData REST API role) and its password. You can find this by selecting User icon > REST API Access. SSO users must generate (once) and use a special password, as Aternity's REST API does not authenticate with your enterprise's identity provider. For LDAP users, enter the domain name, then a backslash ('\'), then your network username and password. For example domain_name\jsmith

To view Aternity REST API, enter the base URL from Aternity > User icon > REST API Access, followed by the name of the API into a browser, Excel or PowerBI (learn more). For viewing, use <base_url>/latest/API_NAME; for integrations, use <base_url>/<version number>/API_NAME (for example, <base_url>/v1/API_NAME, or <base_url>/v1.0/API_NAME, or <base_url>/v2/API_NAME, or <base_url>/v2.0/API_NAME).

Get the latest REST API version for analyzing in the external app
The <base_URL> is configured in the Aternity REST API Server as the external_url (learn more):
http://odata-aternity.company.com:80/aternity.odata/v2/API_NAME
Tip

Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more.

Examples

To access this API from a browser, Excel or Power BI (learn more), enter <base_url>/v2/APPLICATIONS_RAW or <base_url>/latest/APPLICATIONS_RAW

A typical query showing a classic aggregation for this API would be:

.../APPLICATIONS_RAW?$select=Application_Name,Application_Type,Application_Version,Browser,Business_Location,Device_Days_From_Last_Boot,Location_City,Location_Country,Location_Region,Location_State,Device_Network_Type,On_Site,On_VPN,OS_Architecture,OS_Disk_Type,OS_Name,OS_Version,Device_Type,User_Department,Activity_Client_Time_Avg,Activity_Network_Time_Avg,Activity_Response_Time_Avg,Activity_Score,Activity_Volume,Application_Crashes_Total,Application_Errors_Total,Application_Hang_Time_Total,Application_Usage_Time_Total,Application_UXI_Avg,Application_UXI_Weight_Avg,Application_Wait_Time_Total&$filter=relative_time(last_2_hours)

To see the trend of SalesForce page load times for a specific user, use $select to see the page load time and also the timeframe, so that the query returns each raw measurement per timeframe, rather than a summary of all page loads into a single aggregated value:

.../APPLICATIONS_RAW?$filter=USERNAME eq 'jsmith' and APPLICATION_TYPE eq 'Web' and contains(APPLICATION,'Sales')&$select=PAGE_LOAD_TIME_AVG,TIMEFRAME

Supported Parameters

You can view the data by entering the URL into Excel, into a browser, or into or any OData compatible application such as Power BI.

You can add parameters to the URL to filter the returned data, by adding a question mark (?) followed by a parameter and value, such as .../API_NAME?$filter=(USERNAME eq 'jsmith@company.com'), or several parameter-value pairs each separated by an ampersand (&), like .../API_NAME?$format=xml&$top=5.

Query Options Description
$select=

Use $select to return only specific columns (attributes), to make queries more efficient: ...API_NAME?$select=COL1,COL2,COL3
$format=

Use $format to force the returned data to be either in XML or JSON format. This is only useful for testing the raw data in a web browser. For example: .../API_NAME?$format=xml
$orderby=

Use $orderby to sort the returned data according to the value you choose. For example, .../API_NAME?$orderby=LOCATION
$top=

Use $top (lower case only) when you are initially testing the response of the API by returning the first few entries.

For example, to return the first five entries (not sorted), use: ...API_NAME?$top=5
$filter=

Use $filter to insert conditions that narrow down the data, to return only entries where those conditions are true..

To limit the timeframe of a query, add $filter=relative_time() like, .../API_NAME?$filter=relative_time(last_x_hours) or (last_x_days). Learn more.

Create conditions for filtering with any of the following operators:

Query Operators Description
eq

Equal to

For example, COL4 eq 'val4'
ne

Not equal to

For example, COL4 ne 'val4'
gt

Greater than

For example, COL4 gt 'val4'
ge

Greater than or equal

For example, COL4 ge 'val4'
lt

Less than

For example, COL4 lt 'val4'
le

Less than or equal

For example, COL4 le 'val4'
and

Logical and

For example, COL1 eq 'value1' and COL2 ne 'value2'
or

Logical or

For example, COL1 eq 'value1' or COL2 ne 'value2'
not

Logical negation

Create conditions for filtering with any of the following functions:

Query Functions Description
startswith

For example, $filter=startswith(account_name,'Aternity')
endswith

For example, $filter=endswith(account_name,'Aternity')
contains

$filter=contains(COL5,'val5')

For example, $filter=contains(account_name,'Aternity')
Use operators with parentheses to group conditions logically: .../API_NAME?$filter=(COLUMN1 eq 'value1' or COL2 neq 'val2') and (COL3 gt number) and not (COL4 eq 'val4' or contains(COL5,'val5'))
$search is NOT supported.

Do not use $search in Aternity's REST APIs.

If you use $select to display only specific columns, it makes the query faster by grouping all rows with identical attribute values into a single row with aggregated measurements. For example, if you use $select to return only the RAM size and CPU usage, if 50 devices have the same attribute of 16GB RAM, it condenses them into a single row and outputs their CPU usage as a single weighted average measurement.

Tip

Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more.

Output

Each returned entry from APPLICATIONS_RAW represents a single performance report sent by a device to Aternity. The data contains a snapshot of the performance of one application by a specific user on a specific device, including its UXI, wait time, and hang time. It also adds the device details, user details, and activity times if it is a managed application. If you use $select to display only specific columns, it makes the query faster by grouping all rows with identical attribute values into a single row with aggregated measurements.

You can access data using this API (retention) going back up to seven days. If you do not add a relative_time filter, by default it returns data for the past seven days.

You can view personally identifiable information (PII) in RAW, HOURLY and DAILY aggregations of Aternity's REST APIs, but there is no PII in the DAILY_ANONYMIZED APIs (learn more). There is no PII in any API which has data for longer than three months.

The API returns two types of columns: Attributes (or dimensions) which are the properties of an entry, and Measurements which are the dynamic measured values. A single API row can display either a single measurement, or a weighted average of several entries grouped together. If you use $select to display several attributes, and all those attributes are identical, it groups them into a single entry.

Type Returned columns

Measurements

Activity_Backend_Time_Avg,Activity_Client_Time_Avg,Activity_Network_Time_Avg,Activity_Remote_Display_Latency_Avg,Activity_Response_Time_Avg,Activity_Score,Activity_Volume,Application_Active_Time_Total,Application_Crashes_Total,Application_Hang_Time_Total,Application_Usage_Time_Total,Application_UXI_Avg,Application_UXI_Weight_Avg,Application_Wait_Time_Total,Applications_Errors_Total,Page_Load_Client_Time_Avg,Page_Load_Network_Time_Avg,Page_Load_Backend_Time_Avg,Page_Load_Time_Avg,Page_Load_Volume

Attributes

Account_ID,Application_Identifier,Application_Name,Application_Type,Application_Version,Browser,Business_Location,Calendar_Date,Calendar_Month,Calendar_Week,Client_Device_Name,Client_Device_Type,Corp_Channel,Corp_Line_Of_Business,Corp_Market,Corp_Store_ID,Corp_Store_Type,Custom_Attribute_1 - 6,Custom_Pilot_Group,Data_Center_Business_Location,Device_CPU_Cores,Device_CPU_Frequency,Device_CPU_Generation,Device_CPU_Model,Device_CPU_Type,Device_Days_From_Last_Boot,Device_ID_Mobile_Or_Mac,Device_Image_Build_Number,Device_IP_Address,Device_Manufacturer,Device_Memory,Device_Model,Device_Name,Device_Network_Type,Device_Power_Plan,Device_Subnet,Device_Type,Location_City,Location_Country,Location_On_Site,Location_On_VPN,Location_Region,Location_State,Mobile_Carrier,MS_Office_License_Type,MS_Office_Version,OS_Architecture,OS_Disk_Type,OS_Family,OS_Name,OS_Version,Timeframe,User_Department,User_Domain,User_Email_Address,User_Full_Name,User_Office,User_Role,User_Title,Username,Virtualization,Wifi_BSSID,Wifi_Channel,Wifi_SSID,Account_Name