View an Overall Summary for a Device

Aternity allows insights into business transactions, end-user behavior, device performance, and the overall digital experience of organizations. The Summary is a high level view that provides visual correlation of user activities, application usage, and health events against system resource utilization. View a quick summary of all applications in use on the device and the resources used on that device.
View the overall summary of applications usage and device performance

Procedure

  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 Use the search box in the top bar to quickly find a particular device.

    You can enter a device hostname or IP address or enter the name of a dashboard.

    Note

    You can use spaces and other alphanumeric characters. This search is not case sensitive, so it will search for the text in any combination of upper and lower case characters. The search supports email addresses and @. The search does not support other wild cards (like *) or other forms of logic (and/or).

  3. Step 3 Select Build Your Own and then Summary.
  4. Step 4 Adjust the time range within which you want to troubleshoot the device.

    This dashboard opens within the same timeframe as the Troubleshoot Device dashboard was predefined.

    Select timeframe for your analysis
    To do so, drag the time blue gauge or only its right or left border. Alternatively, open the time picker and manually set the timeframe.
    Select the exact time period for your analysis

    You can also use the predefined buttons: Recent Week , Recent Day , Recent Hour , or Recent 15 min . To change the timeframe of the dashboard, use the timeline gauge on the top of the screen. The arrows on the time bar shift the time and blue gauge in a week or day or else, depending on the selected preset.

    You can also use the time slider or the calendar to specify the exact start and end times.

  5. Step 5 Analyze the spikes by correlating user data with resource utilization in different widgets.

    For example, if you see a high hang or wait time, hover with the mouse over that spike and see the corresponding CPU utilization.

    Select a specific area on the chart and drag a mouse over it to zoom in on a certain time period. All widgets will change accordingly.

    Select Back to return to the previous time range. If you have zoomed in multiple times, select Back as many times as necessary to return to the initial view.

  6. Step 6 View all data available for the dashboard or select a specific application, activity, or health event category to investigate.
    To select a specific item, filter by application, by business activity, or by health event.
    Focus your analysis by filtering applications or activities or health events

    Quickly sort the list of Applications by UXI to see the applications with the best or worst performance or by the total usage time to see the applications that are most in use.

  7. Step 7 (For account administrators) Select the Gear Icon > to edit the out-of-the-box cards (widgets).

    The view is editable and account administrators can decide what widgets are important for the organization to display and build their own Summary view.

    • In Edit mode, you can define new custom tabs tailored for your organization.

    • You can add new cards, copy and paste existing cards, and select the data and its visualization.