Customize Troubleshooting Dashboards (for Admins Only) (Beta)

As Administrator of Aternity use the Build Your Own view to easily build custom dashboards and change the out-of-the-box content for all of the organization’s users.


This functionality is available ONLY for Windows devices.

Learn more about the dashboard on YouTube


  1. Step 1 Open a browser and sign in to Aternity.
  2. Step 2 Use the search box in the top bar to quickly find a particular device.

    You can enter a device hostname or IP address or enter the name of a dashboard.


    You can use spaces and other alphanumeric characters. This search is not case sensitive, so it will search for the text in any combination of upper and lower case characters. The search supports email addresses and @. The search does not support other wild cards (like *) or other forms of logic (and/or).

  3. Step 3 Select Build Your Own tab.

    There are many out-of-the-box dashboards for troubleshooting device(s), such as Top Processes, User Activity, App Usage, CPU & Memory, and Device Health.


    All these out-of-the-box dashboards are subject to change, they are samples and suggestions of what can be done in the Build Your Own view.

  4. Step 4 Adjust the timeframe to drill-down to a specific time period.

    This dashboard opens within the same timeframe as the Troubleshoot Device dashboard was predefined.

    Select timeframe for your analysis
    To do so, drag the time blue gauge to select the timeframe within which you want to troubleshoot the device. Alternatively, open the time picker and manually set the timeframe.
    Select the exact time period for your analysis

    You can also use the predefined buttons: Recent Week , Recent Day , Recent Hour , or Recent 15 min .

    You can also use the time slider or the calendar to specify the exact start and end times.

  5. Step 5 Select the Gear Icon > to edit any of the out-of-the-box dashboards.
    As administrator you can add more dashboards or add filtering options to existing dashboards
  6. Step 6 Edit , copy , or delete out-of-the-box widgets (a.k.a cards). Once finished, discard or save the changes.
    The editable tabs have the Gear Icon next to their title as well as editable cards have the editing buttons in the top right corner. The tabs and cards that you cannot edit do NOT have these buttons. For example, Top Processes is not editable, but User Activity is.
    Select the tab to edit
    You can do the following actions:
    • Edit , copy , or delete a card on the selected tab.

    • Add new tabs using the plus button which is next to all tab titles. Then select Add card and start building a new dashboard.

      Aternity allows analyzing data across different sources. Your dashboard can consist many different widgets (a.k.a cards) visualizing correlations between various metrics.

    • Adjust row height using the Row Height drop-down menu.

    • Select the required number of columns to show on the dashboard using the Columns drop-down menu.

    • Discard or save the changes.

  7. Step 7 Select Top Processes to investigate top process data of the selected device within the selected timeframe.

    The Agent for End User Devices reports a device's highest resource consumers (top processes) only if one of the HRC measurements exceeds its predefined threshold. Not every process is being recorded, only those that breach the threshold, the top processes that consume the most HRC. For example, if the device utilizes more than 80% of memory or more than 70% of CPU, Aternity starts collecting those processes and displays them on the dashboard.

    You can sort and filter data by Application, by Process, or by Username (if more than one user defined on that device).

    This dashboard presents high resolution 2-minute data. This is a read-only dashboard, not editable by users.
    Troubleshoot top processes of the device
  8. Step 8 Create filters for selected cards allowing end users to filter data and to deep their analysis.

  9. Step 9 Add end-user controls for filtering data on a card.

    As administrator, when you create or edit a dashboard, you can also add filtering and sorting options allowing users to search for a specific data and narrow the results in the selected tab and widget. For example, in the CPU & Memory tab, in the Managed Applications widget, you can add an option to filter by Process Name or by Host Resource.

    Add end-user filtering options
    1. a Select Edit in the top right corner of a widget.
    2. b Select End-user Controls.
    3. c Select Add Filter
    4. d For predefined groups, select Allow user to control sorting.
    5. e Save the changes.