Table of contents View an Overall Summary for a Device Aternity allows insights into business transactions, end-user behavior, device performance, and the overall digital experience of organizations. The Summary is a high level view that provides visual correlation of user activities, application usage, and health events against system resource utilization. View a quick summary of all applications in use on the device and the resources used on that device. View the overall summary of applications usage and device performance ProcedureStep 1 Open a browser and sign in to Aternity. Step 2 Use the search box in the top bar to quickly find a particular device. You can enter a device hostname or IP address or enter the name of a dashboard. Note You can use spaces and other alphanumeric characters. This search is not case sensitive, so it will search for the text in any combination of upper and lower case characters. The search supports email addresses and @. The search does not support other wild cards (like *) or other forms of logic (and/or). Step 3 Select Build Your Own and then Summary. Step 4 Adjust the timeframe to drill-down to a specific time period. This dashboard opens within the same timeframe as the Troubleshoot Device dashboard was predefined. Select timeframe for your analysis To do so, drag the time blue gauge to select the timeframe within which you want to troubleshoot the device. Alternatively, open the time picker and manually set the timeframe. Select the exact time period for your analysis You can also use the predefined buttons: Recent Week , Recent Day , Recent Hour , or Recent 15 min . You can also use the time slider or the calendar to specify the exact start and end times. Step 5 Analyze the spikes by correlating user data with resource utilization in different widgets. For example, if you see a high hang or wait time, hover with the mouse over that spike and see the corresponding CPU utilization. Select a specific area on the chart and drag a mouse over it to zoom in on a certain time period. All widgets will change accordingly. Select Back to return to the previous time range. If you have zoomed in multiple times, select Back as many times as necessary to return to the initial view. Step 6 View all data available for the dashboard or select a specific application, activity, or health event category to investigate. To select a specific item, filter by application, by business activity, or by health event. Focus your analysis by filtering applications or activities or health events Quickly sort the list of Applications by UXI to see the applications with the best or worst performance or by the total usage time to see the applications that are most in use. Step 7 (For account administrators) Select the Gear Icon > to edit the out-of-the-box cards (widgets). The view is editable and account administrators can decide what widgets are important for the organization to display and build their own Summary view. In Edit mode, you can define new custom tabs tailored for your organization. You can add new cards, copy and paste existing cards, and select the data and its visualization. Learn more. Parent topic Key Task: Build Your Own Custom Dashboards to Troubleshoot Devices (Beta)Related tasksCreate Your Own Dashboard (My Workspace) (Beta)Customize Troubleshooting Dashboards (for Admins Only) (Beta)Troubleshoot Top Processes that Consume Most of Device ResourcesTroubleshoot User Activities and Response Times on a DeviceTroubleshoot Applications Usage and Their Response Times on a Device SavePDF Selected topic Selected topic and subtopics All content Related Links
View an Overall Summary for a Device Aternity allows insights into business transactions, end-user behavior, device performance, and the overall digital experience of organizations. The Summary is a high level view that provides visual correlation of user activities, application usage, and health events against system resource utilization. View a quick summary of all applications in use on the device and the resources used on that device. View the overall summary of applications usage and device performance ProcedureStep 1 Open a browser and sign in to Aternity. Step 2 Use the search box in the top bar to quickly find a particular device. You can enter a device hostname or IP address or enter the name of a dashboard. Note You can use spaces and other alphanumeric characters. This search is not case sensitive, so it will search for the text in any combination of upper and lower case characters. The search supports email addresses and @. The search does not support other wild cards (like *) or other forms of logic (and/or). Step 3 Select Build Your Own and then Summary. Step 4 Adjust the timeframe to drill-down to a specific time period. This dashboard opens within the same timeframe as the Troubleshoot Device dashboard was predefined. Select timeframe for your analysis To do so, drag the time blue gauge to select the timeframe within which you want to troubleshoot the device. Alternatively, open the time picker and manually set the timeframe. Select the exact time period for your analysis You can also use the predefined buttons: Recent Week , Recent Day , Recent Hour , or Recent 15 min . You can also use the time slider or the calendar to specify the exact start and end times. Step 5 Analyze the spikes by correlating user data with resource utilization in different widgets. For example, if you see a high hang or wait time, hover with the mouse over that spike and see the corresponding CPU utilization. Select a specific area on the chart and drag a mouse over it to zoom in on a certain time period. All widgets will change accordingly. Select Back to return to the previous time range. If you have zoomed in multiple times, select Back as many times as necessary to return to the initial view. Step 6 View all data available for the dashboard or select a specific application, activity, or health event category to investigate. To select a specific item, filter by application, by business activity, or by health event. Focus your analysis by filtering applications or activities or health events Quickly sort the list of Applications by UXI to see the applications with the best or worst performance or by the total usage time to see the applications that are most in use. Step 7 (For account administrators) Select the Gear Icon > to edit the out-of-the-box cards (widgets). The view is editable and account administrators can decide what widgets are important for the organization to display and build their own Summary view. In Edit mode, you can define new custom tabs tailored for your organization. You can add new cards, copy and paste existing cards, and select the data and its visualization. Learn more. Parent topic Key Task: Build Your Own Custom Dashboards to Troubleshoot Devices (Beta)Related tasksCreate Your Own Dashboard (My Workspace) (Beta)Customize Troubleshooting Dashboards (for Admins Only) (Beta)Troubleshoot Top Processes that Consume Most of Device ResourcesTroubleshoot User Activities and Response Times on a DeviceTroubleshoot Applications Usage and Their Response Times on a Device
View an Overall Summary for a Device Aternity allows insights into business transactions, end-user behavior, device performance, and the overall digital experience of organizations. The Summary is a high level view that provides visual correlation of user activities, application usage, and health events against system resource utilization. View a quick summary of all applications in use on the device and the resources used on that device. View the overall summary of applications usage and device performance ProcedureStep 1 Open a browser and sign in to Aternity. Step 2 Use the search box in the top bar to quickly find a particular device. You can enter a device hostname or IP address or enter the name of a dashboard. Note You can use spaces and other alphanumeric characters. This search is not case sensitive, so it will search for the text in any combination of upper and lower case characters. The search supports email addresses and @. The search does not support other wild cards (like *) or other forms of logic (and/or). Step 3 Select Build Your Own and then Summary. Step 4 Adjust the timeframe to drill-down to a specific time period. This dashboard opens within the same timeframe as the Troubleshoot Device dashboard was predefined. Select timeframe for your analysis To do so, drag the time blue gauge to select the timeframe within which you want to troubleshoot the device. Alternatively, open the time picker and manually set the timeframe. Select the exact time period for your analysis You can also use the predefined buttons: Recent Week , Recent Day , Recent Hour , or Recent 15 min . You can also use the time slider or the calendar to specify the exact start and end times. Step 5 Analyze the spikes by correlating user data with resource utilization in different widgets. For example, if you see a high hang or wait time, hover with the mouse over that spike and see the corresponding CPU utilization. Select a specific area on the chart and drag a mouse over it to zoom in on a certain time period. All widgets will change accordingly. Select Back to return to the previous time range. If you have zoomed in multiple times, select Back as many times as necessary to return to the initial view. Step 6 View all data available for the dashboard or select a specific application, activity, or health event category to investigate. To select a specific item, filter by application, by business activity, or by health event. Focus your analysis by filtering applications or activities or health events Quickly sort the list of Applications by UXI to see the applications with the best or worst performance or by the total usage time to see the applications that are most in use. Step 7 (For account administrators) Select the Gear Icon > to edit the out-of-the-box cards (widgets). The view is editable and account administrators can decide what widgets are important for the organization to display and build their own Summary view. In Edit mode, you can define new custom tabs tailored for your organization. You can add new cards, copy and paste existing cards, and select the data and its visualization. Learn more. Parent topic Key Task: Build Your Own Custom Dashboards to Troubleshoot Devices (Beta)Related tasksCreate Your Own Dashboard (My Workspace) (Beta)Customize Troubleshooting Dashboards (for Admins Only) (Beta)Troubleshoot Top Processes that Consume Most of Device ResourcesTroubleshoot User Activities and Response Times on a DeviceTroubleshoot Applications Usage and Their Response Times on a Device