View All the Devices in your Enterprise (Device Inventory)

The Device Inventory dashboard offers a detailed overview of all monitored devices, including attributes like the operating system details, the model name, memory, CPU and so on.

With this dashboard, you can:

  • Perform a detailed inventory of monitored devices, so for example, you can easily search for of old or outdated hardware, and determine the cost of any upgrades. This inventory applies to all device types, including mobile devices and virtual deployments.

  • Check for any monitored devices not reporting to Aternity, which impacts on the reliability of the data in the all the dashboards. Typically every device in active use should report its performance data to the system, to avoid any gaps and drawing inaccurate conclusions.

View the monitored devices and their reporting state
Note

This dashboard displays raw data in real time, refreshing every time you access it or whenever you manually refresh the browser page.

To... Do This...

To see the number of device types in your organization, for example, to determine whether people are moving to virtual platforms as expected, or to view the number of people using mobile devices in the workplace, or to see the distribution of laptops versus desktops

See the Device Types section.

In this section, each circle represents a device type, where a larger circle means a larger number of monitored devices of this type.

To verify that all devices report their performance to the system, to ensure there are no gaps in the data

See the volume of the devices which are not reporting in the Reporting states pie-chart. Verify that most or all active devices have a status of Reporting.

To list all devices with particular configurations (attributes), for example, to list all Lenovo desktops with 8GB of memory running the old Windows XP, so you can upgrade to the new version

See the Devices section.

Select the combination of device configurations to search (like Desktops, Lenovo, Windows XP, 8GB), then view the details of the first 50 of those devices in the Devices section.

To make strategic decisions regarding the devices in your enterprise. See to what extent the existing device inventory suits your needs and the improvements you want to make. For example, if you want to look for the devices which are good contenders for virtual deployment, you have to look for the computers which are currently struggling with their workload.

Select Desktops and Laptops in the Device Types menu and then choose to display CPU Cores, CPU Speeds, and Memory in the Categories sections. The Devices section lists all the desktops and laptops and their configurations, so that you can decide which of these devices you want to deploy first.

Procedure

  1. Step 1 Open a browser and log in to Aternity.
  2. Step 2 Select Main Menu > Inventory > Device Inventory.
    Accessing the Device Inventory dashboard

    Alternatively you can drill down from the My Enterprise dashboard.

  3. Step 3 To search for all the devices with a specific configuration (like all Dell desktops with 8GB RAM), select the combinations of attributes from the top half of the screen and view the list in the lower half.
    Choose the information to display

    Select All in the Device Type drop-down menu to see the complete inventory. To view only one type of device, select the corresponding field.

    The drop-down menus in all three Categories are identical, so you can select the attributes in any order you want. For example, to see the list of old Dell laptops which need replacing in your headquarters, you can choose Manufacturers, Models and Business Locations in the menus, but you obtain the same result by selecting Business Locations, Manufacturers, and Models.

    In case you have a large number of circles in a category and you want to find a specific item, type its name (for example the location Munich Building) in the text search box of the category.

    Field Description
    Device Types

    Displays the type of monitored device.

    Categories

    Displays the device attributes which you can combine to limit the display to the data you need. For example, to see the number of employees in London who use an iPhone6.1 which runs iOS 7.0.6, choose to display Smartphones, Business Locations, Models, and Operating Systems.

    • Device Types displays the types of monitored devices.

    • Manufacturers displays the device manufacturer. For example Dell, Apple, Samsung and so on.

    • Models displays the device model name, like Thinkpad.

    • CPU Speeds displays the processing speed (in GHz) of the devices.

    • CPU Cores displays the number of the processing cores in the devices.

    • Memory displays the size of the RAM installed on the device.

    • Operating Systems displays the operating system installed on the devices.

    • Service Packs displays the version of the service pack running on the monitored devices.

    • Business Locations displays the location of the monitored devices.

    • Regions displays the geographical regions where the devices are located.

    • Departments displays the departments to which the monitored devices belong.

    • Reporting States displays whether the device's Agent is reporting performance metrics to Aternity.

    After you select the data to display, you see in the Devices section the first 50 devices which match your criteria.

    Show

    Select the number of graph circles to display in each category (up to 50).

    For example, setting this value to 5 items limits the display to the five largest circles in the category. If you have eight models of Lenovo laptops in your inventory, you only see the five models which are in the largest quantities. The default is 10 items.

    Start with 50 items if you have many devices types, then limit the display to less items afterwards.

  4. Step 4 Check the volume of monitored devices which do not report to the Aternity monitoring system in the Reporting States section.
    View the volume of devices which do not report

    If many devices do not report performance to Aternity, you have gaps in data and cannot accurately assess the nature of any performance problems.

    This could be the result of a human decision (for example, a user is not actively using a mobile app), or might be the result of the Agent stopping reporting. View the number of devices not reporting, which would impact other dashboards. For example, if many devices are Disconnected in the sales department, there may be a problematic network connection in the building.

    You can also view the reporting devices by selecting Reporting states in the drop-down menu.

    Field Description

    Reporting ()

    An Agent is reporting when the device is connected to Aternity and sending monitoring data successfully.

    Not Reporting ()

    An Agent is not reporting when a mobile device (tablet or smartphone) or a hypervisor has not sent monitoring data to Aternity for at least 10 minutes. This could happen when the application is running in the background or is not running at all, the device is shut down, or the device has no network data connection.

    To determine the cause, drill down to other dashboards like Monitor an Application or Monitor Enterprise Applications .

    Disconnected ()

    An Agent is disconnected if the device was previously connected to Aternity in the last 14 days, but since then, it has not been connected for more than five minutes.

    This could be caused by company policy (for example, devices are powered down at night), or it could be a sign of a failure (for example, the absence of a network connection).

    Stopped ()

    An Agent is stopped if it experienced abnormal behavior was automatically shut down.

    The Agent has safety mechanisms in place to shut itself down if it uses too much CPU or memory. For more information, contact customer services.

    Hover your mouse over each sector to see the number of devices with that status. To troubleshoot a problematic status, select the sector in the pie-chart to see the common attributes between those devices (location, operating system and so on). Select more than one sector by holding down the Ctrl key to see all devices which do not report.

  5. Step 5 See the detailed configuration of each monitored device, in the Devices section.

    See the devices matching the criteria you selected in the menus in the Categories area.For example, you can see a device's model, CPU speed, memory, operating system and so on, and quickly decide to upgrade the hardware or allocate a new device to that user.

    View the device attributes

    For further information, you can drill down to any of the following dashboards:

    Field Description

    Device Name

    Displays the device hostname.

    Device Type

    Displays the type of the device.

    Manufacturer/Model

    Displays the device manufacturer and model.

    CPU

    Displays the CPU speed and the number of processing cores.

    Memory

    Displays the size of the RAM installed on the device..

    OS Name/Service Pack

    Displays the operating system and the service pack running on the device.

    Subnet

    Displays the subnetwork number.

    Business Location

    Displays the location of the monitored devices.

  6. Step 6 To check the existing configurations of a single device type, select that device type and view all its attributes in the other sections of the dashboard.
    See detailed information for a single type of device

    For example, you receive an offer from a cellular company for a trade-in of your old cell-phones. You want to view the inventory of the monitored smartphones in your enterprise to decide. Select the Smartphone circle in the Device Types section. You can see all the manufacturers of the smartphones, the models per manufacturer, the operating systems they run, and so on. If you hover over the circles in any category, you can also view the number of devices in each category.

    Isolate the data on a single device type by selecting one field in the drop-down list in the Device Types section. The rest of the sections of the dashboard automatically display only the information concerning that device type.

  7. Step 7 Use the Device Inventory dashboard to make decisions regarding the hardware in your enterprise, like upgrading hardware.

    For example, you want to improve the performance of the laptops in your company, by adding memory. Check the processing capabilities of those devices to decide if it is worth investing in additional memory or you would rather replace them with a more powerful model.

    Select the devices you may want to upgrade

    Start by selecting Laptop in the Device Type section. Display Memory in the first Category section, to see the memory for each desktop model, and select 2GB, which is the smallest memory size for the laptops in your inventory. Display Manufacturers in the second menu and Models in the third menu, to view the manufacturers and the models of your laptops which have 2MB of memory. Your choices in the top part of the dashboard, are reflected in the Devices area in the lower half. In this example, when you select Lenovo for manufacturer and the model Lenovo x220, the dashboard displays those laptops below. If they are 3.5-4GHz quad-cores, so you may decide to increas their memory.