Table of contents Key Task: Monitor SLA You can monitor your compliance to service level agreements (SLAs) in any monitored application in Aternity, by viewing whether its performance exceeds its SLA thresholds. For example, a performance SLA commits that all Microsoft Outlook launch times must be less than 20 seconds. Or a vendor promises you their own SLA, and you want to verify their compliance. There are several ways to do this: To... Do this... To view a detailed summary of whether the performance of all applications fall within your SLAs Use the Monitor SLA dashboard. To view whether the boot times of devices comply with your SLAs Use the Boot dashboard. ProcedureStep 1 Open a browser and log in to Aternity. Step 2 Select Main Menu > Monitor > SLA. Accessing Monitor SLA dashboard View SLA Compliance in Application Performance (Monitor SLA)View the SLA Compliance of Device Boot Times (Boot)Parent topic Monitor End User ExperienceRelated conceptsKey Task: Monitor Mobile AppsRelated tasksMonitor Enterprise Applications (Enterprise Summary)Key Task: Monitor ApplicationKey Task: Monitor a User or Device (User Experience)Key Task: Monitor NOC SavePDF Selected topic Selected topic and subtopics All content Related Links
Key Task: Monitor SLA You can monitor your compliance to service level agreements (SLAs) in any monitored application in Aternity, by viewing whether its performance exceeds its SLA thresholds. For example, a performance SLA commits that all Microsoft Outlook launch times must be less than 20 seconds. Or a vendor promises you their own SLA, and you want to verify their compliance. There are several ways to do this: To... Do this... To view a detailed summary of whether the performance of all applications fall within your SLAs Use the Monitor SLA dashboard. To view whether the boot times of devices comply with your SLAs Use the Boot dashboard. ProcedureStep 1 Open a browser and log in to Aternity. Step 2 Select Main Menu > Monitor > SLA. Accessing Monitor SLA dashboard View SLA Compliance in Application Performance (Monitor SLA)View the SLA Compliance of Device Boot Times (Boot)Parent topic Monitor End User ExperienceRelated conceptsKey Task: Monitor Mobile AppsRelated tasksMonitor Enterprise Applications (Enterprise Summary)Key Task: Monitor ApplicationKey Task: Monitor a User or Device (User Experience)Key Task: Monitor NOC
Key Task: Monitor SLA You can monitor your compliance to service level agreements (SLAs) in any monitored application in Aternity, by viewing whether its performance exceeds its SLA thresholds. For example, a performance SLA commits that all Microsoft Outlook launch times must be less than 20 seconds. Or a vendor promises you their own SLA, and you want to verify their compliance. There are several ways to do this: To... Do this... To view a detailed summary of whether the performance of all applications fall within your SLAs Use the Monitor SLA dashboard. To view whether the boot times of devices comply with your SLAs Use the Boot dashboard. ProcedureStep 1 Open a browser and log in to Aternity. Step 2 Select Main Menu > Monitor > SLA. Accessing Monitor SLA dashboard View SLA Compliance in Application Performance (Monitor SLA)View the SLA Compliance of Device Boot Times (Boot)Parent topic Monitor End User ExperienceRelated conceptsKey Task: Monitor Mobile AppsRelated tasksMonitor Enterprise Applications (Enterprise Summary)Key Task: Monitor ApplicationKey Task: Monitor a User or Device (User Experience)Key Task: Monitor NOC