Key Task: Monitor SLA

You can monitor your compliance to service level agreements (SLAs) in any monitored application in Aternity, by viewing whether its performance exceeds its SLA thresholds.

For example, a performance SLA commits that all Microsoft Outlook launch times must be less than 20 seconds. Or a vendor promises you their own SLA, and you want to verify their compliance.

There are several ways to do this:

To... Do this...

To view a detailed summary of whether the performance of all applications fall within your SLAs

Use the Monitor SLA dashboard.

To view whether the boot times of devices comply with your SLAs

Use the Boot dashboard.

Procedure

  1. Step 1 Open a browser and log in to Aternity.
  2. Step 2 Select Main Menu > Monitor > SLA.
    Accessing Monitor SLA dashboard