Table of contents Analyze Skype for Business Performance with REST API (version 1.0) SKYPE_CALLS_RAW returns the raw list of Skype for Business calls. Use this API for analysis of Skype for Business performance, including in-depth understanding of factors affecting call quality and the frequency of dropped calls.For example, use this API to analyze whether poor quality is only in a particular location, a type of microphone, CPU specifications, or a combination of those factors.Each returned entry from SKYPE_CALLS_RAW returns detailed information about each participant in a call who used Skype on a monitored device, including details on the device, call quality, and user data. If the Agent is on more than one device that participated in the call, the API returns an entry for each device.Note You can access data using this API (retention) going back up to 7 days. If you do not add a relative_time filter, by default Aternity returns data for the past day. Before You Begin To send a REST API query in Excel, PowerBI or a browser, enter the URL of the REST API, your Aternity username (must have the OData REST API role) and its password. You can find this by selecting User icon > REST API Access. SSO users must generate (once) and use a special password, as Aternity's REST API does not authenticate with your enterprise's identity provider. To view an Aternity REST API, enter the base URL from User icon > REST API Access, followed by the name of the API: <base_url>/API_NAME into a browser, Excel or PowerBI (learn more). : Tip Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more. ExamplesTo access this API from a browser, Excel or Power BI (learn more), enter <base_url>/SKYPE_CALLS_RAW.To return the users, time and duration of calls made with the Headset Earphone (Microsoft LifeChat LX-3000) in the last two weeks whose listening quality was poor (inbound MOS was less than 2), use: .../SKYPE_CALLS_RAW?$select=USERNAME,TIMEFRAME,CALL_DURATION_SEC&$filter=relative_time(last_14_days) and contains(RENDER_DEVICE_NAME,'LifeChat LX-3000') and Inbound_Listening_MOS lt 2To see if MOS is worse for video calls and conference calls, you could use:.../SKYPE_CALLS_RAW?$select=COMBINED_LISTENING_MOS,CALL_MODE,CALL_TYPE Supported Parameters You can view the data by entering the URL into Excel, into a browser, or into or any OData compatible application such as Power BI. You can add parameters to the URL to filter the returned data, by adding a question mark (?) followed by a parameter and value, such as .../API_NAME?$filter=(USERNAME eq 'jsmith@company.com'), or several parameter-value pairs each separated by an ampersand (&), like .../API_NAME?$format=xml&$top=5. Parameter Description $select= Use $select to return only specific columns (attributes), to make queries more efficient: ...API_NAME?$select=COL1,COL2,COL3 $filter= Use $filter to insert conditions that narrow down the data, to return only entries where those conditions are true.. To limit the timeframe of a query, add $filter=relative_time() like, .../API_NAME?$filter=relative_time(last_x_hours) or (last_x_days). Learn more. Create conditions with operators: and, or, eq (equals) gt (greater than), ge (greater than or equal), lt (less than), le (less than or equal), ge (greater than or equal to), ne (not equal to), le (less than or equal to), not and contains. Use operators with parentheses to group conditions logically: .../API_NAME?$filter=(COLUMN1 eq 'value1' or COL2 neq 'val2') and (COL3 gt number) and not (COL4 eq 'val4' or contains(COL5,'val5')) $format= Use $format to force the returned data to be either in XML or JSON format. This is only useful for testing the raw data in a web browser. For example: .../API_NAME?$format=xml $orderby= Use $orderby to sort the returned data according to the value you choose. For example, .../API_NAME?$orderby=LOCATION $top= Use $top (lower case only) when you are initially testing the response of the API by returning the first few entries. For example, to return the first five entries (not sorted), use: ...API_NAME?$top=5 $search is NOT supported. Do not use $search in Aternity's REST APIs. Tip Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more. Output Each returned entry from SKYPE_CALLS_RAW returns detailed information about each participant in a call who used Skype on a monitored device, including details on the device, call quality, and user data. If the Agent is on more than one device that participated in the call, the API returns an entry for each device. You can access data using this API (retention) going back up to 7 days. If you do not add a relative_time filter, by default Aternity returns data for the past day. The API returns two types of columns: Attributes (or dimensions) which are the properties of an entry, and Measurements which are the dynamic measured values. Types Columns returned Measurements Audio_Inbound_Jitter,Audio_Inbound_Packet_Loss,Audio_Outbound_Jitter,Audio_Outbound_Packet_Loss,Audio_Outbound_Round_Trip_Time,Call_Duration_Sec,Combined_Listening_MOS,Detection_Status,HRC_CPU_Util,HRC_Disk_IO_Read,HRC_Disk_IO_Write,HRC_Disk_Queue_Length,HRC_Network_IO_Read,HRC_Network_IO_Write,HRC_Physical_Memory_Util,HRC_Virtual_Memory_Util,Inbound_Degradation,Inbound_Listening_MOS,Inbound_Network_MOS,Outbound_Listening_MOS,PRC_CPU,PRC_Physical_Memory,PRC_Virtual_Memory Attributes Account_ID,Account_Name,Application_Version,Audio_Fwd_Err_Correction_Used,Audio_Inbound_Codec_Name,Audio_Outbound_Codec_Name,Business_Location,Call_Direction,Call_Mode,Call_Type,Callee_Device,Capture_Device_Driver_Ver,Capture_Device_Name,Change_Pilot_Group,Channel,Client_Device_Name,Client_Device_Type,CPU_Cores,CPU_Frequency,CPU_Generation,CPU_Model,CPU_Type,Custom_Attribute_1 - 6,Data_Center_Location,Days_From_Last_Boot,Device_Manufacturer,Device_Model,Dropped_Call,End_Call_Reason,Errorcode,Failed_Call,Image_Build_Number,Line_Of_Business,Location_City,Location_Country,Location_Region,Location_State,Machine_Power_Plan,Market,Measurement_Time,Memory_Size,MS_Office_License_Type,MS_Office_Version,Network_Type,On_Site,On_VPN,OS_Architecture,OS_Disk_Type,OS_Name,OS_Version,Render_Device_Driver_Ver,Render_Device_Name,Serving_Device_Name,Serving_Device_Type,Sipcodeid,Sipstringid,SLA_Status,Store_ID,Store_Type,Subnet,Timeframe,User_Department,User_Domain,User_Email_Address,User_Full_Name,User_Office,User_Role,User_Title,Username,Virtualization Parent topic Overview for Analyzing with Aternity REST API v1 (OData)Related referenceView All Reported Activities with REST API (version 1.0)Analyze Resource Usage of a Managed Application (PRC) with REST API (version 1.0)Analyze the Raw List of Application Performance Reports with REST API (version 1.0)Analyze Application Performance Hourly or Daily with REST API (version 1.0)Analyze Application Performance Daily Anonymized (no PII) with REST API (version 1.0)Audit Aternity Access with REST API (version 1.0)Audit the Number of Dashboard Views with REST API (version 1.0)View Application Events with REST API (version 1.0)Analyze the Raw List of Activities with REST API (version 1.0)Analyze Activities Per Hour with REST API (version 1.0)Analyze Activities Per Day with REST API (version 1.0)Analyze Activities Per Day Anonymized (no PII) with REST API (version 1.0)View All Activities Not Reported to Aternity with REST API (version 1.0)Analyze the Boot Times of Devices with REST API (Version 1.0)Analyze Device Inventory with REST API (version 1.0)Analyze Device Health Events (Beta) with REST API (version 1.0)Analyze Daily Device Health Anonymized (no PII) with REST API (version 1.0)Analyze Device (Agent) Status with REST API (Version 1.0)Analyze Daily Device Resource Usage (HRC) with REST API (Version 1.0)Analyze Daily Device Resource Usage (HRC) Anonymized (no PII) with REST API (version 1.0)Analyze Device's Resource Usage (HRC) with REST API (Version 1.0)Analyze the Incidents Opened in Aternity with REST API (version 1.0)View Deployed Applications on All Devices with REST API (Installed Software) (version 1.0)View Software Changes on All Devices with REST API (Installed Software Change Log) (version 1.0)View Requests of Licenses in REST API (License Events) (version 1.0)Analyze Inventory of Monitored Mobile Apps with REST API (Version 1.0)Analyze Service Desk Alerts with REST API (version 1.0)Analyze WiFi Signal Strength and Reliability with REST API (version 1.0)View Current NOC Scores with REST API (version 1.0)Related informationAternity REST API Column Names (version 1.0) SavePDF Selected topic Selected topic and subtopics All content Related Links
Analyze Skype for Business Performance with REST API (version 1.0) SKYPE_CALLS_RAW returns the raw list of Skype for Business calls. Use this API for analysis of Skype for Business performance, including in-depth understanding of factors affecting call quality and the frequency of dropped calls.For example, use this API to analyze whether poor quality is only in a particular location, a type of microphone, CPU specifications, or a combination of those factors.Each returned entry from SKYPE_CALLS_RAW returns detailed information about each participant in a call who used Skype on a monitored device, including details on the device, call quality, and user data. If the Agent is on more than one device that participated in the call, the API returns an entry for each device.Note You can access data using this API (retention) going back up to 7 days. If you do not add a relative_time filter, by default Aternity returns data for the past day. Before You Begin To send a REST API query in Excel, PowerBI or a browser, enter the URL of the REST API, your Aternity username (must have the OData REST API role) and its password. You can find this by selecting User icon > REST API Access. SSO users must generate (once) and use a special password, as Aternity's REST API does not authenticate with your enterprise's identity provider. To view an Aternity REST API, enter the base URL from User icon > REST API Access, followed by the name of the API: <base_url>/API_NAME into a browser, Excel or PowerBI (learn more). : Tip Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more. ExamplesTo access this API from a browser, Excel or Power BI (learn more), enter <base_url>/SKYPE_CALLS_RAW.To return the users, time and duration of calls made with the Headset Earphone (Microsoft LifeChat LX-3000) in the last two weeks whose listening quality was poor (inbound MOS was less than 2), use: .../SKYPE_CALLS_RAW?$select=USERNAME,TIMEFRAME,CALL_DURATION_SEC&$filter=relative_time(last_14_days) and contains(RENDER_DEVICE_NAME,'LifeChat LX-3000') and Inbound_Listening_MOS lt 2To see if MOS is worse for video calls and conference calls, you could use:.../SKYPE_CALLS_RAW?$select=COMBINED_LISTENING_MOS,CALL_MODE,CALL_TYPE Supported Parameters You can view the data by entering the URL into Excel, into a browser, or into or any OData compatible application such as Power BI. You can add parameters to the URL to filter the returned data, by adding a question mark (?) followed by a parameter and value, such as .../API_NAME?$filter=(USERNAME eq 'jsmith@company.com'), or several parameter-value pairs each separated by an ampersand (&), like .../API_NAME?$format=xml&$top=5. Parameter Description $select= Use $select to return only specific columns (attributes), to make queries more efficient: ...API_NAME?$select=COL1,COL2,COL3 $filter= Use $filter to insert conditions that narrow down the data, to return only entries where those conditions are true.. To limit the timeframe of a query, add $filter=relative_time() like, .../API_NAME?$filter=relative_time(last_x_hours) or (last_x_days). Learn more. Create conditions with operators: and, or, eq (equals) gt (greater than), ge (greater than or equal), lt (less than), le (less than or equal), ge (greater than or equal to), ne (not equal to), le (less than or equal to), not and contains. Use operators with parentheses to group conditions logically: .../API_NAME?$filter=(COLUMN1 eq 'value1' or COL2 neq 'val2') and (COL3 gt number) and not (COL4 eq 'val4' or contains(COL5,'val5')) $format= Use $format to force the returned data to be either in XML or JSON format. This is only useful for testing the raw data in a web browser. For example: .../API_NAME?$format=xml $orderby= Use $orderby to sort the returned data according to the value you choose. For example, .../API_NAME?$orderby=LOCATION $top= Use $top (lower case only) when you are initially testing the response of the API by returning the first few entries. For example, to return the first five entries (not sorted), use: ...API_NAME?$top=5 $search is NOT supported. Do not use $search in Aternity's REST APIs. Tip Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more. Output Each returned entry from SKYPE_CALLS_RAW returns detailed information about each participant in a call who used Skype on a monitored device, including details on the device, call quality, and user data. If the Agent is on more than one device that participated in the call, the API returns an entry for each device. You can access data using this API (retention) going back up to 7 days. If you do not add a relative_time filter, by default Aternity returns data for the past day. The API returns two types of columns: Attributes (or dimensions) which are the properties of an entry, and Measurements which are the dynamic measured values. Types Columns returned Measurements Audio_Inbound_Jitter,Audio_Inbound_Packet_Loss,Audio_Outbound_Jitter,Audio_Outbound_Packet_Loss,Audio_Outbound_Round_Trip_Time,Call_Duration_Sec,Combined_Listening_MOS,Detection_Status,HRC_CPU_Util,HRC_Disk_IO_Read,HRC_Disk_IO_Write,HRC_Disk_Queue_Length,HRC_Network_IO_Read,HRC_Network_IO_Write,HRC_Physical_Memory_Util,HRC_Virtual_Memory_Util,Inbound_Degradation,Inbound_Listening_MOS,Inbound_Network_MOS,Outbound_Listening_MOS,PRC_CPU,PRC_Physical_Memory,PRC_Virtual_Memory Attributes Account_ID,Account_Name,Application_Version,Audio_Fwd_Err_Correction_Used,Audio_Inbound_Codec_Name,Audio_Outbound_Codec_Name,Business_Location,Call_Direction,Call_Mode,Call_Type,Callee_Device,Capture_Device_Driver_Ver,Capture_Device_Name,Change_Pilot_Group,Channel,Client_Device_Name,Client_Device_Type,CPU_Cores,CPU_Frequency,CPU_Generation,CPU_Model,CPU_Type,Custom_Attribute_1 - 6,Data_Center_Location,Days_From_Last_Boot,Device_Manufacturer,Device_Model,Dropped_Call,End_Call_Reason,Errorcode,Failed_Call,Image_Build_Number,Line_Of_Business,Location_City,Location_Country,Location_Region,Location_State,Machine_Power_Plan,Market,Measurement_Time,Memory_Size,MS_Office_License_Type,MS_Office_Version,Network_Type,On_Site,On_VPN,OS_Architecture,OS_Disk_Type,OS_Name,OS_Version,Render_Device_Driver_Ver,Render_Device_Name,Serving_Device_Name,Serving_Device_Type,Sipcodeid,Sipstringid,SLA_Status,Store_ID,Store_Type,Subnet,Timeframe,User_Department,User_Domain,User_Email_Address,User_Full_Name,User_Office,User_Role,User_Title,Username,Virtualization Parent topic Overview for Analyzing with Aternity REST API v1 (OData)Related referenceView All Reported Activities with REST API (version 1.0)Analyze Resource Usage of a Managed Application (PRC) with REST API (version 1.0)Analyze the Raw List of Application Performance Reports with REST API (version 1.0)Analyze Application Performance Hourly or Daily with REST API (version 1.0)Analyze Application Performance Daily Anonymized (no PII) with REST API (version 1.0)Audit Aternity Access with REST API (version 1.0)Audit the Number of Dashboard Views with REST API (version 1.0)View Application Events with REST API (version 1.0)Analyze the Raw List of Activities with REST API (version 1.0)Analyze Activities Per Hour with REST API (version 1.0)Analyze Activities Per Day with REST API (version 1.0)Analyze Activities Per Day Anonymized (no PII) with REST API (version 1.0)View All Activities Not Reported to Aternity with REST API (version 1.0)Analyze the Boot Times of Devices with REST API (Version 1.0)Analyze Device Inventory with REST API (version 1.0)Analyze Device Health Events (Beta) with REST API (version 1.0)Analyze Daily Device Health Anonymized (no PII) with REST API (version 1.0)Analyze Device (Agent) Status with REST API (Version 1.0)Analyze Daily Device Resource Usage (HRC) with REST API (Version 1.0)Analyze Daily Device Resource Usage (HRC) Anonymized (no PII) with REST API (version 1.0)Analyze Device's Resource Usage (HRC) with REST API (Version 1.0)Analyze the Incidents Opened in Aternity with REST API (version 1.0)View Deployed Applications on All Devices with REST API (Installed Software) (version 1.0)View Software Changes on All Devices with REST API (Installed Software Change Log) (version 1.0)View Requests of Licenses in REST API (License Events) (version 1.0)Analyze Inventory of Monitored Mobile Apps with REST API (Version 1.0)Analyze Service Desk Alerts with REST API (version 1.0)Analyze WiFi Signal Strength and Reliability with REST API (version 1.0)View Current NOC Scores with REST API (version 1.0)Related informationAternity REST API Column Names (version 1.0)
Analyze Skype for Business Performance with REST API (version 1.0) SKYPE_CALLS_RAW returns the raw list of Skype for Business calls. Use this API for analysis of Skype for Business performance, including in-depth understanding of factors affecting call quality and the frequency of dropped calls.For example, use this API to analyze whether poor quality is only in a particular location, a type of microphone, CPU specifications, or a combination of those factors.Each returned entry from SKYPE_CALLS_RAW returns detailed information about each participant in a call who used Skype on a monitored device, including details on the device, call quality, and user data. If the Agent is on more than one device that participated in the call, the API returns an entry for each device.Note You can access data using this API (retention) going back up to 7 days. If you do not add a relative_time filter, by default Aternity returns data for the past day. Before You Begin To send a REST API query in Excel, PowerBI or a browser, enter the URL of the REST API, your Aternity username (must have the OData REST API role) and its password. You can find this by selecting User icon > REST API Access. SSO users must generate (once) and use a special password, as Aternity's REST API does not authenticate with your enterprise's identity provider. To view an Aternity REST API, enter the base URL from User icon > REST API Access, followed by the name of the API: <base_url>/API_NAME into a browser, Excel or PowerBI (learn more). : Tip Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more. ExamplesTo access this API from a browser, Excel or Power BI (learn more), enter <base_url>/SKYPE_CALLS_RAW.To return the users, time and duration of calls made with the Headset Earphone (Microsoft LifeChat LX-3000) in the last two weeks whose listening quality was poor (inbound MOS was less than 2), use: .../SKYPE_CALLS_RAW?$select=USERNAME,TIMEFRAME,CALL_DURATION_SEC&$filter=relative_time(last_14_days) and contains(RENDER_DEVICE_NAME,'LifeChat LX-3000') and Inbound_Listening_MOS lt 2To see if MOS is worse for video calls and conference calls, you could use:.../SKYPE_CALLS_RAW?$select=COMBINED_LISTENING_MOS,CALL_MODE,CALL_TYPE Supported Parameters You can view the data by entering the URL into Excel, into a browser, or into or any OData compatible application such as Power BI. You can add parameters to the URL to filter the returned data, by adding a question mark (?) followed by a parameter and value, such as .../API_NAME?$filter=(USERNAME eq 'jsmith@company.com'), or several parameter-value pairs each separated by an ampersand (&), like .../API_NAME?$format=xml&$top=5. Parameter Description $select= Use $select to return only specific columns (attributes), to make queries more efficient: ...API_NAME?$select=COL1,COL2,COL3 $filter= Use $filter to insert conditions that narrow down the data, to return only entries where those conditions are true.. To limit the timeframe of a query, add $filter=relative_time() like, .../API_NAME?$filter=relative_time(last_x_hours) or (last_x_days). Learn more. Create conditions with operators: and, or, eq (equals) gt (greater than), ge (greater than or equal), lt (less than), le (less than or equal), ge (greater than or equal to), ne (not equal to), le (less than or equal to), not and contains. Use operators with parentheses to group conditions logically: .../API_NAME?$filter=(COLUMN1 eq 'value1' or COL2 neq 'val2') and (COL3 gt number) and not (COL4 eq 'val4' or contains(COL5,'val5')) $format= Use $format to force the returned data to be either in XML or JSON format. This is only useful for testing the raw data in a web browser. For example: .../API_NAME?$format=xml $orderby= Use $orderby to sort the returned data according to the value you choose. For example, .../API_NAME?$orderby=LOCATION $top= Use $top (lower case only) when you are initially testing the response of the API by returning the first few entries. For example, to return the first five entries (not sorted), use: ...API_NAME?$top=5 $search is NOT supported. Do not use $search in Aternity's REST APIs. Tip Wherever possible, use $select and $filter to narrow your query, to avoid receiving an error like Returned data is too large. Learn more. Output Each returned entry from SKYPE_CALLS_RAW returns detailed information about each participant in a call who used Skype on a monitored device, including details on the device, call quality, and user data. If the Agent is on more than one device that participated in the call, the API returns an entry for each device. You can access data using this API (retention) going back up to 7 days. If you do not add a relative_time filter, by default Aternity returns data for the past day. The API returns two types of columns: Attributes (or dimensions) which are the properties of an entry, and Measurements which are the dynamic measured values. Types Columns returned Measurements Audio_Inbound_Jitter,Audio_Inbound_Packet_Loss,Audio_Outbound_Jitter,Audio_Outbound_Packet_Loss,Audio_Outbound_Round_Trip_Time,Call_Duration_Sec,Combined_Listening_MOS,Detection_Status,HRC_CPU_Util,HRC_Disk_IO_Read,HRC_Disk_IO_Write,HRC_Disk_Queue_Length,HRC_Network_IO_Read,HRC_Network_IO_Write,HRC_Physical_Memory_Util,HRC_Virtual_Memory_Util,Inbound_Degradation,Inbound_Listening_MOS,Inbound_Network_MOS,Outbound_Listening_MOS,PRC_CPU,PRC_Physical_Memory,PRC_Virtual_Memory Attributes Account_ID,Account_Name,Application_Version,Audio_Fwd_Err_Correction_Used,Audio_Inbound_Codec_Name,Audio_Outbound_Codec_Name,Business_Location,Call_Direction,Call_Mode,Call_Type,Callee_Device,Capture_Device_Driver_Ver,Capture_Device_Name,Change_Pilot_Group,Channel,Client_Device_Name,Client_Device_Type,CPU_Cores,CPU_Frequency,CPU_Generation,CPU_Model,CPU_Type,Custom_Attribute_1 - 6,Data_Center_Location,Days_From_Last_Boot,Device_Manufacturer,Device_Model,Dropped_Call,End_Call_Reason,Errorcode,Failed_Call,Image_Build_Number,Line_Of_Business,Location_City,Location_Country,Location_Region,Location_State,Machine_Power_Plan,Market,Measurement_Time,Memory_Size,MS_Office_License_Type,MS_Office_Version,Network_Type,On_Site,On_VPN,OS_Architecture,OS_Disk_Type,OS_Name,OS_Version,Render_Device_Driver_Ver,Render_Device_Name,Serving_Device_Name,Serving_Device_Type,Sipcodeid,Sipstringid,SLA_Status,Store_ID,Store_Type,Subnet,Timeframe,User_Department,User_Domain,User_Email_Address,User_Full_Name,User_Office,User_Role,User_Title,Username,Virtualization Parent topic Overview for Analyzing with Aternity REST API v1 (OData)Related referenceView All Reported Activities with REST API (version 1.0)Analyze Resource Usage of a Managed Application (PRC) with REST API (version 1.0)Analyze the Raw List of Application Performance Reports with REST API (version 1.0)Analyze Application Performance Hourly or Daily with REST API (version 1.0)Analyze Application Performance Daily Anonymized (no PII) with REST API (version 1.0)Audit Aternity Access with REST API (version 1.0)Audit the Number of Dashboard Views with REST API (version 1.0)View Application Events with REST API (version 1.0)Analyze the Raw List of Activities with REST API (version 1.0)Analyze Activities Per Hour with REST API (version 1.0)Analyze Activities Per Day with REST API (version 1.0)Analyze Activities Per Day Anonymized (no PII) with REST API (version 1.0)View All Activities Not Reported to Aternity with REST API (version 1.0)Analyze the Boot Times of Devices with REST API (Version 1.0)Analyze Device Inventory with REST API (version 1.0)Analyze Device Health Events (Beta) with REST API (version 1.0)Analyze Daily Device Health Anonymized (no PII) with REST API (version 1.0)Analyze Device (Agent) Status with REST API (Version 1.0)Analyze Daily Device Resource Usage (HRC) with REST API (Version 1.0)Analyze Daily Device Resource Usage (HRC) Anonymized (no PII) with REST API (version 1.0)Analyze Device's Resource Usage (HRC) with REST API (Version 1.0)Analyze the Incidents Opened in Aternity with REST API (version 1.0)View Deployed Applications on All Devices with REST API (Installed Software) (version 1.0)View Software Changes on All Devices with REST API (Installed Software Change Log) (version 1.0)View Requests of Licenses in REST API (License Events) (version 1.0)Analyze Inventory of Monitored Mobile Apps with REST API (Version 1.0)Analyze Service Desk Alerts with REST API (version 1.0)Analyze WiFi Signal Strength and Reliability with REST API (version 1.0)View Current NOC Scores with REST API (version 1.0)Related informationAternity REST API Column Names (version 1.0)