What's New in Aternity SaaS November 2018 (Latest Release Notes)

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

New Installed Software Analyze Dashboard and Change API

Analyze Installed Software (Advanced) dashboard allows you to check the current software installed on each Windows monitored device, along with its version and deployment date. Learn more.

  • Use the Installed Software Analyze dashboard or REST API to analyze the current status of software deployment across your entire organization. The new dashboard will assist you to answer questions, such as “who still has an old Office version” or “when was version X installed in my organization. Learn more .

    Installed Software (Advanced) dashboard
  • Use the INSTALLED_SOFTWARE_CHANGE_LOG API to monitor and analyze the history of installed software changes across the organization. Learn more.

Multi-widget Analyze (Beta)

Advanced Analyze dashboards allow you to create and save your own custom dashboards. Starting this release, the Advanced Analyze dashboards allow you to design and create multiple sections (a.k.a. widgets) inside the same dashboard, leading to more robust and useful dashboards. Instead of having many custom dashboards with a single section each, you can now create a single dashboard with all sections you need. This allows more information to be provided within one dashboard displaying much more holistic view, as well as much stronger analytics by cross filtering between the sheets.

Create multiple sheets in the same dashboard.

For more information on how to open multiple dashboard sheets in Tableau, see the Tableau tutorial.

  • Create and save your own custom dashboards.

  • Design and create multiple sections inside the same dashboard.

  • Benefit from more robust and valuable dashboards.

New Agent for Mac

Agent for Mac 3.1 is now released. It includes new features and some major improvements.

  • Supports Mojave OS.

  • Supports an automatic proxy detection at the device level.

  • Supports Aternity Web Activity Creator (Designer and Agent).

  • Includes memory consumption improvements.

  • Download the Agent from the Agent's download page.

Additional Enhancements

This section describes other improvements in the current release.

  • Alignment of attribute names in the Breakdowns and Filters sections in all Analyze dashboards.

    For example, Application Name is now used everywhere consistently instead of Application, or, Business Location attribute name is used consistently instead of Location.
    Naming conventions across dashboards
  • This release introduces two new direct links that allow you to embed a web link to jump from your system to Troubleshoot Device dashboard and/or User Experience dashboard.

    • You can now easily embed a web link from your system to Aternity and get directly to the User Experience dashboard of a specific user.

    • You can now easily embed a web link from your system to Aternity and get directly to the Troubleshoot Device Dashboard of a specific device.

      Send the direct link to open a Troubleshoot Device dashboard.

For example, when handling a support ticket, you need to use the Troubleshoot Device dashboard. Instead of opening the Aternity and navigating to the Troubleshoot Device details, you can create a reference link to Aternity and get theTroubleshoot Device dashboard of a specific device just by one click.

To embed links from an external system into Aternity, you need the latest SaaS version. You can access the Troubleshoot Device or User Experience dashboards by entering the following links in the URL address line, respectively:

To troubleshoot a device, use the external URL of the form {system base url}/api/ui-link/account/{account id}/device/name/{device name}/troubleshoot. To create your direct link, enter to the given form the parameters explained in the below table.

For example, https://my-demo.aternity.com/api/ui-link/account/3/device/name/adam_covert_wks/troubleshoot

To troubleshoot user experience, use the external URL of the form {system based url}/api/ui-link/account/{account id}/user/{user name}/experience. To create your direct link, enter to the given form the parameters explained in the below table.

For example, https://my-demo.aternity.com/api/ui-link/account/3/user/adam_covert/experience

Enter the below parameters to create your direct link.

Parameter Description
System Base URL

Add your Aternity URL.

Account ID

Enter the account ID for your Aternity. You can find this in the URL when you access Aternity, where the last few characters are ?BACCT=21, where the value (in this example 21) is your account ID.

Device Name/User Name

Enter the device or the user name to whom you want to connect.


The access to Aternity is secured. Authentication is required.