What's New in Aternity SaaS December 2018 (Latest Release)

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

Dashboard Library

The Aternity dashboard Library presents a vast variety of new categories and dashboards accessible from the Main Menu. The library allows you to access many scenarios for dashboards and solutions created by others and re-use them for your own organizational metrics and needs. This allows stakeholders to easily view and interact with organizational data, exploring their own questions and interests.

There are endless ways you can use the shared dashboards to check almost anything you want to investigate. The library share data on the following things and more:
  • What device models you need to replace due to their bad performance

  • Who in the organization uses a forbidden software

  • A weekly performance pattern of applications

  • What user activities use the most of network resources

  • and so on

Access the Library from the Main Menu
Browse between dashboards in the library and select the one that you need

Learn more.

Anomaly Detection Alerts

Aternity is launching a new beta program for anomaly detection alerts using a machine learning engine. By monitoring the normal patterns of applications behavior, we are able to detect and alert on deviations. In the current release, alerting scenarios are:

  • Drops in the application overall usage
  • Increase of application crash rate

Contact the Aternity Beta Team to register to this program.

Learn more.

User Interface Enhancements (Save Dashboard)

  • Dashboards can now be saved into any of the existing categories in the Main Menu. To add new categories to your menu, contact Aternity SaaS Administration.

  • A new look for the Main Menu introduces multiple dashboard categories.

    Navigate to the category where the dashboard was saved
    • First in the list you see the default out of the box (OOTB) Aternity dashboards.

    • Under Aternity dashboards, you find Categories, which include My Private Dashboards, Shared Dashboards, and other categories to which you saved your customized dashboards. To add new categories to your menu,contact Aternity SaaS Administration.

    • Under My Private Dashboards, see the dashboards you saved for yourself, which cannot be shared with other people and reside separately from the dashboards created by others.

    • Under Shared Dashboards, see only those dashboards that were not saved to a specific category (mostly old dashboards, since in the new release you save dashboards to a category).
    • It is possible to save a customized dashboard under any category, including the default out of the box (OOTB) Aternity dashboards. In this case, it appears under the line in the bottom of the default Aternity dashboards list. (See Troubleshoot > My Team Devices in the above screen.)
    • If you save a dashboard under a new category, this category immediately appears under Categories. (See Categories > Productivity in the above screen.)
  • A new Save Dashboard menu replaces the previous one and allows you to select in what category to save and with whom to share your dashboards.

    • You can share it with a certain person only or with groups of people if the groups are defined in Active Directory.

    • You can now schedule to send regular email updates of your customized dashboard from the same Save Dashboard window.

    • To save, share and subscribe, you first view a dashboard, customize it, then share with people and subscribe someone to regular email updates, and finally you save it.
      Save, Share, and Subscribe Dashboard

Learn more.

Enhancements for Dashboards

Benefit from an improved dashboards performance and use new dashboards, such as Analyze Software Changes and Troubleshoot Device Events.

  • Analyze Software Changes (Advanced) Dashboard
    • Aternity has a new dashboard to analyze the changes done to the installed software across the organization.

      Use Analyze Software Changes (Advanced) to check and analyze the installed software related changes on each Windows physical monitored device, along with its version and deployment date. Learn more.

      For example, when several employees have a similar complaint of performance degradation, you can see if all of them modified the same software approximately at the same time. You can also get a list of uninstalled security updates across different devices.

      Analyze the changes made to installed software
  • Device Events Dashboard (Beta)

    The Device Events dashboard offers a detailed overview of all events occurred on the selected device, including health events, Boots, Service Desk Alerts (SDA),software changes, and more. Each row in the Trends section represents a certain event, you can see all types of health events for this device on one row, all Boot events on another row, and so on. With the Device Events dashboard, you can find correlations between the problems with a device and their reasons, such as between health events and software changes. For example, you can investigate problems with the device that could be due to operating system update.

    Currently, the Device Events dashboard is only supported for Windows devices.

    Learn more.

    View all events occurred on this device
  • As part of company's ongoing efforts to improve the overall system performance and usability, Aternity significantly improved the dashboard performance during the past few months.

Additional Enhancements

  • Stability index is now enabled for virtual desktops (VDIs), so you can monitor the stability of VDIs, and not only physical desktops. Learn more.

  • You can now investigate a mobile slow WiFi connection to Xirrus WiFi access points. Learn more.

  • In the Troubleshoot Incidents > Incident Details dashboard, in the Breakdown section, you can now chose a new attribute to display - Data-Center Location.
    Select an attribute in the Breakdown section
    Learn more.