What's New in Aternity SaaS April 2019

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.
This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.
View "What's New in Aternity SaaS April 2019" on YouTube:

Service Desk Alerts Enhancements

Enhance Device Health Monitoring by creating and customizing new Service Desk Alerts.

  • Aternity sends alerts when health event occurs according to the rules you configure.

  • Proactively add more alerts.

  • Configure rules in the Service Desk Alerts screen which trigger an SDA.

  • Create as many rules as you need in the Service Desk Alerts screen to automatically trigger actions, based on your criteria (for example, sending emails or executing different remediation actions for different locations).

Learn more.

REST API v2 is now available

REST API v2 provides more functionality and improved syntax creating better user experience..

The latest REST API version supports more functions, provides new columns and better performance. With the latest version you always extract all available data and keep abreast of Aternity REST API developments.

  • Monitor more attributes with REST API v2.

  • API column names have been modified

  • New API column names have been added.

  • Create more conditions for filtering using startswith and endswith functions.

  • Use a client-side script to seamlessly synchronize the Aternity data with external systems. The script provides fully-automated data synchronization for unlimited amount of data
  • Non-versioned URL represents the default API version. For example, <base url>/<API_NAME>. Currently, the default is v1.0.

  • For viewing, use <base_url>/latest/API_NAME.

    For integrations, use <base_url>/<version number>/API_NAME (for example, <base_url>/v1/API_NAME, or <base_url>/v1.0/API_NAME, or <base_url>/v2/API_NAME, or <base_url>/v2.0/API_NAME).

  • Time zone selection is available with REST API v2.

  • Use a client-side script to seamlessly synchronize the Aternity data collected using REST API with external systems, like applications, platforms, and databases. Aternity provides a sample script that uses the REST API synchronization feature. Using a full sync stream is a fast and simple way for application integration when it comes to high data volumes and retaining the performance capability. (learn more).

    Contact the Aternity Beta Team to obtain this functionality.

Learn more about REST API v2 functions and how to synchronize the Aternity data with external systems.

Other improvements

  • Integration Settings screen has undergone design changes and has a new look and feel. It is now split into separate tabs (learn more).

  • Initiate remediation actions silently, without user confirmation (learn more).

    Disable to silently initiate remediation actions on end user devices
  • Troubleshoot Remote Display dashboard has now longer retention. You can access data in this dashboard (retention) going back up to 30 days.

  • Troubleshoot Remote Display dashboard provides longer retention times and a histogram of a weighted average latency of activity response times in different locations. (learn more).

    The Troubleshoot Remote Display dashboard
  • This version adds a new REST API that enables you to see the baseline and detection threshold values for the selected activities (BUSINESS_ACTIVITIES_BASELINES) (learn more).

  • Timeframe support in the web link that directs you to the Troubleshoot Device or User Experience dashboard (learn more).