Previous Releases for Aternity SaaS in 2019

The Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards. Aternity SaaS had the following recent releases.

For earlier releases, see Releases in 2018 for Aternity SaaS, Releases in 2017 for Aternity SaaS and Releases in 2016 for Aternity SaaS.

What's New in Aternity SaaS February 2019

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

View "What's New in Aternity SaaS February 2019" on YouTube:

Time Zone Support (Beta)

With Time Zone Support, you have the option of changing the time zone for your account. To be the first to use this new feature, contact Aternity Beta Team.

Changing account time zone allows you to view dashboards, summaries, and queries in the time zone of your account, and not of the Aternity server.

With Time Zone Support, if applies:

  • Dashboards will present an aggregated data in the local time zone of the account.

  • The accounts will automatically adjust for daylight saving time.

  • Historical data will be converted and displayed in the account time zone.

  • REST API queries will return results in the account time zone.

  • Timeframe will display data in the time zone of the user account (and not of the Aternity server).

Contact Aternity Beta Team to obtain this functionality. In the request to set your local time zone, please specify the IANA Time Zone Name of your account. For example, Australia/Melbourne is the correct format, but not GMT+11. IANA format allows setting the correct time zone for different locations around the globe in order to reflect daylight-saving rules. Each location has a specific DST rule and schedule.

Library Enhancements

The Aternity Library is a powerful tool for resource-sharing and saving users precious time. You can now suggest your own dashboards for publishing in the Aternity dashboard's library.

  • The amount of content in the library grows significantly with more dashboards presented to all.

  • Send your suggestions to Aternity SaaS Administration. Once you shared the dashboard with somebody else, you can suggest it for adding to the library.

  • Let other people benefit from your contribution. When other users open that dashboard in their account, it shows the relevant data of that account.

Learn more.

User Feedback

Use the Feedback button at the side of the screen to send your feedback on that dashboard and functions, performance and workflow. Alternatively, go to the Help menu at the right upper corner of the screen and select User Feedback.

  • Rate your experience with Aternity.

  • Answer questions and help us improve your experience.

  • Enter your comments or ideas in the text box.

  • Submit feedback.

Fill in your feedback for Aternity dashboards

Additional Enhancements

  • In Advanced dashboards, the Timeframe drop-down menu is now at the top right corner of the screen and serves all multiple widgets in the dashboard. Use it to change the start time of the data displayed for each widget in advanced dashboards if necessary.
    Limit the view by setting the timeframe in the right upper corner of the screen

    If you previously defined the timeframe filter manually by dragging the Timeframe measure to the Columns and Rows bar, delete it to prevent duplications (right-click on the filter and select Remove).

  • Licenses are now automatically updated in the system every 24 hours. You can see all your deployment licenses in the License Provisioning screen.
    See all available licenses, their expiration dates and types, and the number of units in each one

    As account administrator you can now update licenses by yourself without waiting for Aternity SaaS Administrator.

    Add Serial Number that defines the license expiration date, the amount of license units, and more
  • There are new attributes like SLA, Last Reboot Time, and Last Boot Duration in the advanced dashboards.
    Customize dashboard and analyze data using SLA attributes

What's New in Aternity SaaS January 2019

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

Remedy End User Devices Remotely

Remediation is a feature that allows IT teams to proactively identify issues that can cause problems or poor performance and remediate (fix) them before they are escalated. Running remediation actions allows the IT person to remotely resolve performance issues on end user monitored Windows devices by one-click. For example, empty recycle bin before end user is out of disk space or stop Windows service that should not run on the device.

Contact Aternity Beta Team to obtain this functionality.

  • Install Agent for End User Devices 12 that supports this functionality.

  • Remediation actions can be triggered automatically by Service Desk Alerts.

    Assign an automatic execution of remediation action to service desk alerts

    Learn more.

  • Remediation actions can be added and executed manually from the Remediation screen.

    Run remediation actions manually

    Learn more.

  • Execute remediation actions manually and view their correlation with health events using the Device Events (Beta) dashboard.

    Run remediation actions manually and view their correlation with other health events

    Learn more.

  • Analyze all remediation actions and their states on a new Analyze Remediation dashboard.

    Analyze all remediation actions and their states

    Learn more.

Enhanced Monitoring in Firefox ESR 60.4 (Beta)

Agent for End User Devices 12 provides full web monitoring support starting Firefox ESR 60.4.

Edit Activity to set a Manual Threshold for Detection

Users with privilege to edit activity can determine which detection method to select per activity.

Choose detection method to affect the activity score in the dashboards. You can choose the following methods:
  • Manual Threshold: You can set your performance targets for activity response by selecting Major and Minor threshold values. This method allows an absolute (not relative) measurement, as it does not refer to trends or baselines.
  • Automatic Baseline: Aternity default detection method (baselines) that defines thresholds automatically by the system. This method relies on a normal distribution curve, discarding any data which is too erratic. When this method is selected, you can see the current baseline global values in brackets (read-only).
  • Automatic Detection AND Manual Threshold: Select this method when the baseline is not yet measured or when you need to protect the baseline (values are very small).

    Learn more about activity scores in Aternity.

    Set detection method to an activity to monitor its performance score

Apply detection method to several activities using Bulk Actions.

Apply Bulk Actions to several activities

Learn more.

New Favorites Menu

You can now save your frequently used dashboards under Favorites and quickly get it by one click.

  • To keep dashboards under Favorites, bookmark them in the Main Menu or when saving.

    Two ways to save dashboards under Favorites
  • Easily access your dashboards from the Favorites menu.

  • Decide where to save dashboards and how to open them, from the Main Menu or from Favorites.

  • To remove a dashboard from Favorites, click on the icon next to the dashboard name.
Two ways to remove dashboards from the Favorites menu

Product Tours and Videos

The Product Tour panel has now a new look and feel. It allows adding more tours per category (tab), supplies an easy way to navigate to the relevant tour, and makes it easy to distinguish between tours and video clips.

  • Browse between tabs to select the tour and explore Aternity's value.

  • Watch videos from the Riverbed YouTube channel about SteelCentral Aternity™ and the value it brings directly from Aternity.

  • Hover over the thumbnail to see the tour description or to start playing video.

Select Product Tour or Video Clip to watch

Learn more.

Additional Enhancements

Enhancement Description
ServiceNow Integration While establishing a connection to ServiceNow, you can verify if the login credentials you entered were correct and whether the connection can be established. To perform verification, select Verify after entering credentials.
Verify login credentials you entered

Learn more.

iOS SDK

A new version of Aternity iOS Mobile SDK supports iOS 12. It allows an enhanced monitoring with the API and investigating a mobile's slow WiFi connection.

Android OS SDK

A new version of Aternity Android Mobile SDK supports Android 9. It allows an enhanced monitoring with the API and investigating a mobile's slow WiFi connection.