What's New in Aternity SaaS May 2021 (Upcoming Release)

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This article lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

This article includes the following sections:

Asset Statistics Dashboard in the Dashboards Library

In the Dashboards Library, use the Asset Statistics dashboard to gather information about the inventory of devices which have an Agent for End User Devices locally deployed. The dashboard provides:

  • Summary views that provide visibility into the amount of devices by CPU type or device model, by OS name or device type, and more.

  • Easy-to-use view for inventory count.

  • Filters for combining several attributes and limiting the search results.

Open the dashboard by going to the Main Menu > Library > Inventory > Asset Statistics.
See at glance how many devices in your organization that contain certain hardware attribute

Backend APM Agent 11.8.1 GA Announcement

Application Performance Monitoring (APM) Agent 11.8.1 is now generally available including support for Windows Server 2019 and Windows 10.

Aternity APM provides high definition monitoring that is scalable, easy to use and deploy, and unifies visibility across end users, applications, networks, and the cloud-native ecosystem. The new APM Agent can be downloaded from the Install Agents page after you Switch to APM.

You can switch to APM from the Aternity console:
Switch to APM

For more information, read Aternity APM documentation here.

Integration with ServiceNow Event Management (Beta)

We invite our customers who already benefit from the ServiceNow Event Management module to take part in the early stages of Aternity integration with the ServiceNow Event Management and influence the solution design.
  • The initial integration includes sending Aternity application performance incidents, application anomaly incidents, and device alerts to ServiceNow.

  • The integration allows organizations to correlate Aternity unique events with other events, minimize noise, boost service quality, and more.

For more information, please contact Aternity Beta Team.

Additional Enhancements

  • Users assigned a data restriction role can now access REST APIs that include Custom_Attribute_6 field.

  • Ability to exclude remediation actions from the IT Service Desk dashboard to prevent technicians from using them.

  • Agent for End User Devices 12.1.1.21 is now generally available including important security enhancements. Learn more.