Previous Releases for Aternity SaaS in 2021

The Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards. Aternity SaaS had the following recent releases.

For earlier releases, see Releases in 2020 for Aternity SaaS, Releases in 2019 for Aternity SaaS, Releases in 2018 for Aternity SaaS, Releases in 2017 for Aternity SaaS and Releases in 2016 for Aternity SaaS.

What's New in Aternity SaaS April 2021 (Latest Release)

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This article lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

This article includes the following sections:

Enhancements of Remediation Out-of-the-Box Actions

Remediation allows IT Service Desk personnel to identify issues that can cause problems and remotely fix them before they will be escalated.
  • Aternity introduces a new out-of-the-box remediation action (Logoff User) to assist organizations that supply essential services and operate for 24 hours each day. In such organizations people work in shifts and often share the same workstation. A person might leave the office without signing out from the device. The service desk engineer can now silently release a shared workstation. Silently means without asking the end user for confirmation.

    The action is disabled by default. Customers who are interested in using this remediation action, can enable it from the row's context menu on the right > Enable.
  • Starting this release, all actions (custom and out-of-the-box) can be disabled if necessary. Enable or disable any out-of-the-box remediation action to choose whether to use the suggested by Aternity remediation flow or your own.

Learn more.

Announcing Web Activity Creator 2.0 (WAC) General Availability

We are inviting our customers to benefit from WAC 2.0 potential for creating activities within Internet Explorer (IE) and not only in Google Chrome.
  • Aternity Web Activity Creator (WAC) 2.0 simplifies the process of building activities for web apps

  • Agent for End User Devices 12.1.1 is required for using WAC 2.0

  • The tool now supports collaboration in activity creation.

    When users add an activity, they decide whether to share it with other people or keep private. When users log in to WAC, they see the activities created and shared by others. By default, all activities that users decided to share are shared with all WAC users. Every user can decide if to view or hide the shared activities from the screen (toggle Shared Activities menu). Sharing activities provides editing rights to other users. Activity collaboration is great for improving employee productivity, it leads to more efficient processes and increased success, it engages employees in brainstorming. Only the activity creator has the Delete permission.

    Toggle Shared Activities to show or hide the activities other people shared

Additional Enhancements

  • Aternity Agent for End User Devices 12.1.1.21 is now generally available including important security enhancements.

  • Users can now view Aternity in Firefox version 85.0 and above (learn more).

  • Account Administrators can now restrict access to Aternity via REST API by defining the list of allowed subnets.

    Access restrictions allow controlling network access to web accounts. To control access only for users who access Aternity via REST API, select the REST API Restriction checkbox. If checked, this setting overwrites the first list, if unchecked the access is controlled by the first list (learn more).

What's New in Aternity SaaS March 2021

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

Remediation Enhancements

Benefit from mass healing capabilities and proactively reduce number of cases by running remediation on multiple devices. Instead of running the same script many times on each device, you can now remedy several devices with a similar problem using a single script.

The script timeout duration is now configurable, which means you can change how long it will take before the script stops running. Use this option for scripts that require more than 10 minutes to complete
Remedy several devices with a similar problem using a single script

Learn more.

Insights Front Page (Main Screen)

  • View the insights for your account directly from the Aternity console.

  • View the most recent information available any time without waiting for the digest email.

  • To receive our Insights Digest to your email, register for the digests via the Front Page.

  • Help us improve and share your thoughts with us by filling out a feedback form.

  • This offering is in the early design phase, so expect some user interface changes and new insights (visit the page and stay tuned to our Insights).
    Front Page for all Insights

Learn more.

New Designer Release 12.1.1.3

Aternity Activity Designer is a visual tool for creating custom activities for desktop and mobile applications. Designer 12.1.1.3 is a minor release that resolves several issues.

This release also improves the accuracy of the start and end events while recording an activity.

Learn more.

Additional Enhancements

  • You can now use the new REST API for auditing configuration changes made by users via the administration screens in the Aternity console (CHANGE_AUDIT_LOG). Learn more.

  • You can now view Aternity in the new Chromium-based Microsoft Edge 88.0 version and above. Learn more.

  • The transition process to the new Aternity Staff Access Management System is now complete. For details, refer to the Q&A article.

What's New in Aternity SaaS February 2021

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

Maintain Business Productivity with Aternity Benchmarking

Analyze new KPIs to compare your organization to others. Visualize the performance and productivity against other companies and make smart decisions based on the benchmark analysis. For example, compare productivity of remote work in your organization against other organizations, compare one manufacturer against all the manufacturers, one Device Type against others, and more.
  • UXI has been added to the list of Health and Performance KPIs that can be displayed on the dashboard for further analysis.

  • In the DEM-Q tab, we introduced new gauges, like BSODs and Application UXI.
    Benchmark dashboard enhancements

    The BSOD gauge displays how many blue screen errors happened during N hours in your enterprise. It states how good or bad it is compared to other Aternity customers in the industry. It also allows to drill down to the Analyze Device Health dashboard (if you hover over the gauge widget with the mouse).

    The Application UXI gauge displays the User Experience Index for your enterprise and the industry average. It also states how good or bad your UXI compared to other Aternity customers. It also allows to drill down to the Analyze Applications dashboard (if you hover over the gauge widget with the mouse).

  • In the Analyze tab, you can now decide what device attributes you want to analyze in the right pane sections. You can see in parallel three out of eight available options (Device Type, Device connection location, User connection location, Manufacturer, Industry, OS Name, Company size, Region). When you choose an attribute from the breakdown list, the section displays the list of all values of that attribute and the KPI for each value.
    Select the attributes for which you want to view the KPIs
  • Use a scatter plot in the Analyze tab to analyze KPIs for different sets of data. Group data by an attribute. The list includes now eight device and user attributes and will be enhanced with more in future releases.
    View Hours Between Crashes KPI for different Device types

Learn more.

Insights Digest

We have enriched the content of our digest, and we are now providing valuable information about overloaded devices in your organization. High resource consumption can negatively affect the performance of applications and the employee's overall satisfaction.

To receive this insight and more, register to our digest via the Insights page.

Learn more.

REST API Enhancements

We've redesigned the internal mechanism of the REST API to provide support for queries that contain much larger data sets.
  • Most of our REST APIs now support returning an unlimited number of rows per request.

  • You can use REST API with many BI and other tools, that do not work well with streaming mechanism, such as Tableau.

  • It is still advised to limit the number of rows by using filters or selecting only the relevant columns since smaller result sets will be returned much faster.

  • force_Query_Result function is deprecated.

Learn more.

Announcing Web Activity Creator 2.0 (WAC) General Availability

We are inviting our customers to benefit from WAC 2.0 potential for creating activities within Internet Explorer (IE) and not only in Google Chrome.
  • Web Activity Creator 2.0 simplifies the process of building activities for web apps

  • Deploying Agent 12.1.1 which is now generally available allows using WAC 2.0

  • The tool now supports collaboration in activity creation.

What's New in Aternity SaaS January 2021

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This section lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

Access Management for Aternity Staff

We are pleased to announce the launch of the new Aternity staff Access Management process. At Aternity, we are continuously working to secure our customers environment and data. This new process increases your visibility into Aternity staff members who can access your system.

With the launch of the process, Aternity staff (including Sales, Support and others) who need access to your account will require your approval.
See all Aternity employees who requested an access to your account and the status of the requests
Note

Aternity will perform a gradual rollout of that functionality and account administrators will be notified about it in advance.

No change to your internal users access.

Learn more.

Exploratory Analysis

Advanced dashboards, including both Library dashboards and Custom dashboards have now a large set of relevant drill down options automatically added to them.

Drilling down from a custom dashboard to out-of-the-box dashboards weaves the custom dashboards into the Aternity workflow, allowing them to become an entry point to a much deeper data analysis in other dashboards.

New Troubleshoot Device-Build Your Own and NOC (autorefresh) dashboards also allow drilling down to other dashboards (right-click to see the drill down menu).

A set of drill down links to relevant dashboards will be added to each one of the following objects that will appear in the tooltip: Activity, Application, User, Device, or Business Location.
Drill-down from custom dashboards to OOTB dashboards for deeper analysis

Announcing Web Activity Creator 2.0 (WAC) General Availability

We are inviting our customers to benefit from WAC 2.0 potential for creating activities within Internet Explorer (IE) and not only in Google Chrome.
  • Web Activity Creator 2.0 simplifies the process of building activities for web apps

  • Deploying Agent 12.1.1 which is now generally available allows using WAC 2.0

  • The tool now supports collaboration in activity creation.

Additional Enhancements

  • New device attribute (DEVICE CPU PHYSICAL CORES) added to the Device Inventory dashboard and REST API.

  • Support for the new MacOS BIG SUR and Mac Apple Silicon M1 versions.