What's New in Aternity SaaS 2022

Aternity SaaS undergoes regular updates every few weeks, bringing you enhanced features, new functionality and updated dashboards.

This article lists the latest updates to Aternity SaaS. Alternatively, you can view the previous updates to Aternity.

This article includes the following sections:

New Features and Capabilities Released in April 2022

Field Description
Insights Front Page

The Front Page has undergone some modifications. Click on the Insight title to drill-down to the respective dashboard.

You can switch to previous design anytime. We would appreciate your feedback on the new look. Use the buttons at the upper left corner of the screen.

Learn more.

ServiceNow App with Remediation Support

New 2.2.0 version of Aternity ServiceNow Incident Management application is now available for download and provides support for remediation actions in the Device Overview and Device Events tabs. It is possible to launch and run remediation directly from incidents.

Learn more.

Role-based Access Control (RBAC) Enhancements

Aternity enables data restriction by tagging certain users or group of users and defining what data they are allowed to view.

Data restriction roles assignment for groups and users can be done automatically based on attributes predefined in SAML Claim.

Learn more.

Aternity Activity Designer 12.2.1

New Aternity Activity Designer 12.2.1 is now released to support Agent 12.2.1.

Learn more.

New Agent for End User Devices 12.2.1

New Agent for End User Devices 12.2.1 is a Release Candidate now. It offers new features and contains bug fixes.

Learn more.

New Features and Capabilities Released in March 2022

Field Description

Windows Machine Boots Retention and New REST API

Support for longer retention for Windows Machine Boots (400 days). This allows enhanced monitoring and better insight during investigation in the advanced dashboards. This longer retention is available in the Windows Machine Boots data source of the advanced dashboards and in a newly added daily anonymized REST API.

Learn more.

Service Desk Alerts Data Source (advanced dashboard)

The new data source provides collected data regarding SDA and allows to build a custom dashboard.

Use the Service Desk Alerts data source to analyze all service desk alerts occurred in the organization. Analyze patterns of similar types of alerts, and correlate between device attributes or any other collected event. Also, use this dashboard to proactively handle most common alerts in the system: add automatic remediation flows or manually remediate devices with similar characteristic before they raise an alert.

Learn more.

New Features and Capabilities Released in February 2022

Feature Description

Internet Service Provider (ISP) Attribute

Support for Internet Service Provider (ISP) attribute in the following advanced custom dashboards: Applications, Business Activities, Remote Display, and Device Inventory. This provides deeper visibility to internet service providers (ISPs) and more context around employee location.

Predefined Activities for PowerPoint - Office 365

Improved monitoring of predefined PowerPoint activities for Office 365.

Learn more.

New Query Option in REST API

The $count system query option with a value of true specifies that the total count of items within a collection matching the request be returned along with the result.

Use $count=true to get the total count of items within a collection matching the request.

Learn more about REST API.

In-Product Help

From now, you do not need to leave the product to find answers. Search for online help right within Aternity console.

  1. Start typing the key word in the Search Help field ().
  2. Select the article from the list of results.
    Search for a term
  3. Scroll down to briefly look for the required information.
    Read the Help article withing the product console
  4. Alternatively, select to open the article in its full mode in a new tab from the Help Portal.

Security Enhancements Released in December 2021

Feature Description
log4j security vulnerabilities

Between December 13 and December 26, we have taken a series of steps to fully patch all known log4j security vulnerabilities in the Aternity SaaS platform. For more details, please see our Customer Success site.

New Features and Capabilities Released in December 2021

Feature Description
What's New Pop-up Window is End of Life

Following numerous feedbacks from our customers, we are pleased to announce the launch of the new format for Aternity Release News. View the megaphone icon on the tool bar at the right corner of the screen.

This is the last time you see this pop-up. This change will harmonize better with Aternity's new update cycle which lets new features be added to the system more frequently than once a month.
  • From now on the blinking orange megaphone icon will announce about new releases.

  • You can always click on the megaphone, regardless of its color, and check the feed.

  • In the feed, click on the title of an item to learn more about the new feature.

  • Click on the link at the bottom of the feed to view the full release article for the year to date.

View News Feed
Repository for Monitors and Remediation Scripts
Take advantage of our new repository where you can find various monitoring files and predefined scripts for enhanced monitoring.
  • To use the repository, log in to Aternity Customer Success site.

  • This central repository allows you to access information anytime you need it.

  • Take a look and check out what monitoring files we uploaded for your use.

  • Easily find and enjoy many free script samples for running remediation.

Log in to the Customer Success Site to view the repository of scripts and templates

Learn more.

New 2.1.0 version of ServiceNow Integration
New 2.1.0 version of ServiceNow Integration app is available for download. Service Desk teams can now identify and resolve problems more rapidly. Reducing MTTR improves Service Desk staff efficiency and quality.
  • Added a timeline to the Device Events tab to easily visualize correlation between events over time.

  • Added a header to the Device Overview tab to visually highlight important device attributes.

View Device Attributes in ServiceNow

Learn more.

Windows 11 Certification

You can now deploy Agents on end user devices with Windows 11.

Learn the full spec.

Agent 12.1.4

Agent for End User Devices 12.1.4 is now released for general availability and includes security enhancements.