Release Notes for Agent 12.1 for Windows

Agent for End User Devices 12.1 offers new functionality, features and improvements in performance.
Tip

This release includes all resolved issues from Agent 12.0.x.

For information about the new features of Agent 12.1, see What's New in Agent 12.1 for Windows.

Deploying This Upgrade

You can deploy the Agent throughout your enterprise to collect data from devices and report to Aternity.

Known Issues

Description Issue ID

Microsoft Teams Scheduled Calls are monitored by Agent 12.1.1 only starting with SaaS September release. If you deployed that Agent and use the August release, the calls will not be collected.

Two separate instances of the Agent appear under Installed Applications when installed twice, by running MSI and EXE files, (instead of being upgraded).

DE23745

Microsoft Teams Scheduled Calls are not monitored by Agent 12.1.0.446.

N/A

An error message might pop up when uninstalling the Agent 12.1 beta 2.

DE23507

To set up Agent 12.1 beta 2, remove any older Agent version deployed on a device.

N/A

To set up Agent 12.1 beta 3, remove Agent 12.1 beta 2 if it was previously deployed on a device.

N/A

Known Limitations

The Agent's A180PowerShellCollector process sometimes crashes when the script encounters unhandled exceptions on unmanaged threads (MS Windows limitation). There is no functional impact on Aternity.

Issues Resolved in This Release

Description Issue ID SalesForce ID Resolved in

Resolved a case when some applications were being reported as device installed applications rather than user applications (installed per user account).

DE23744

N/A

12.1.1.13

Resolved a case of missing Webex reports if the location of the Windows temp folder was customized.

DE23743

SF00084544, SF00084895

12.1.1.13

Resolved a case when deleting local files while canceling remediation actions failed.

DE23655

N/A

12.1.1.13

Resolved a case of a memory leak in the Aternity Agent during Network Discovery monitoring.

DE23742

N/A

12.1.1.13

Resolved a case of missing reports on MS Teams calls performed on resource constrained machines (for example, virtual machines).

DE23854

N/A

12.1.1.13

Resolved a case of security vulnerabilities in Aternity Agent’s Assistant Service.

US12625

SF1313694

12.1.0.446

Resolved a case of security vulnerabilities in the Remediation feature.

DE23643, DE23683

N/A

12.1.0.446

Resolved a case of a failure to run and get reports on Firefox for WAC designed activities.

DE23408

N/A

12.1.0.446

Resolved a case when the Agent could not access the Webex Logs folder.

DE23561, DE23668

N/A

12.1.0.446

Resolved a case when a cleanup of JAVA_TOOL_OPTIONS failed.

DE23566

N/A

12.1.0.446

Resolved a rare case of monitoring failure due to recycling process ID (PID) issues.

DE22665

N/A

12.1.0.446

Resolved a case of Agent high CPU consumption due to Microsoft Teams monitoring.

DE23347

N/A

12.1.0.397

Temporarily, you cannot open the recorded files.

DE23272

N/A

12.1.0.397

Resolved a case of nested Microsoft Teams calls that were not reported: When the second call was answered while the first one put on hold, the second call was not reported.

DE23347

N/A

12.1.0.397

Resolved a case of Microsoft Teams calls that were not reported due to users' status (Away, Busy, and others).

DE23324

N/A

12.1.0.397

Resolved a case where Microsoft Teams calls were not reported after logging out and logging in again.

DE23444

N/A

12.1.0.397

Resolved a case when Agent repeatedly tried to run unsigned scripts.

DE23191

N/A

12.1.0.397

Resolved a case of missing Cisco Webex reports.

DE23472

N/A

12.1.0.397

Resolved a case where the Agent did not report Microsoft Teams calls with multiple participants.

N/A

12.1.0.358

Resolved a case where the Agent reported the same measurement of the same health event twice.

DE21604

SF1318959

12.1.0.358

Resolved a rare case where HTTP authentication through a proxy server failed.

It happened only in a rare case where the hostname starts with HTTP like http://http-proxy.defect.com.

DE23295

SF1319581

12.1.0.358

Resolved a case where the Agent failed to report the updated type of a device (for example, after changing it from laptop to tablet).

DE21872

SF1157077

12.1.0.1348

Resolved a case of a high CPU consumption in Internet Explorer caused by multiple HTTP activities with regex conditions that include wildcards.

DE22772

SF1299870

12.1.0.1348

Resolved a case of a missing property in Internet Explorer page destroyed event, which caused some activities to fail.

DE20880

N/A

12.1.0.1348

Resolved a case of missing reports for error pages in Google Chrome (with the HTTP error code 4xx or 5xx).

DE22279

N/A

12.1.0.1348