Release Notes for Agent for End User Devices 9.0 .x for Windows

This version of the Agent for End User Devices offers new functionality, features and improvements in performance.

What's New

For information about the new features of Agent 9.0.x, see What's New in Agent 9.0 .x for Windows.

Deploying This Upgrade

For information about deploying this version, see how to set up Agent for Windows.

Important

Aternity on-premise 11.x requires that devices ONLY run Agent for End User Devices 9.0, 9.1.7, 9.2.x, or Agent 11.0.

Product Supported Agent for End User Devices
Aternity 11.x

Agent 9.0, 9.1.7, 9.2.x, or Agent 11.0

Aternity 10.x

Agent 9.0.x, 9.1.7 or 9.2.5 ONLY.

Aternity 9.x

Agent 9.0.x ONLY.

Issues Resolved in This Release

Description Issue ID SalesForce ID Resolved in

Agent starts monitoring Java apps even earlier after Windows boots, to monitor those Java apps which start automatically at login.

US8234

SF855612

9.0.10

Performance enhancements

DE17244, US7276

SF872229

9.0.10

Agent allows processes which crash on Windows 10 to close properly.

DE17061

SF871412

9.0.10

Agent no longer tries to retrieve data for ICA latency when the Citrix XenApp (ICA) monitor is disabled.

DE15104

SF13901

9.0.10

Agent now adds to the log file when the remote host/port changes.

DE15382

SF14145

9.0.10

Aternity Recorder no longer records the same JavaScript function multiple times.

DE17220

9.0.10

Fixed a rare case where the Agent failed to monitor the required process.

DE17239

SF843591

9.0.10

Resolved issue where some devices reported their IP addresses and subnets incorrectly.

DE16279

850737

9.0.9

Minimized LDAP queries and optimized the management of the Agent's LDAP connection.

DE15173, DE15174

9.0.8

Agent now monitors HTTP user experience (UX) events by default,

DE15157

9.0.8

Resolved some cases when the Agent did not report the network time for activities from web applications in Chrome.

DE15138

9.0.8

Resolved cases where to took time for the Agent to restore communication to the server when the server did not respond.

DE15153

9.0.8

The Agent no longer crashes when accessing the DNS cache.

DE11998

12451

9.0.7

The Agent now reports the correct server time.

DE14952

14015

9.0.7

The Agent now extracts session details successfully without restarting.

DE14867

13987, 13944

9.0.7

The Agent no longer generates the event SHUTTING_DOWN_ON_MANUAL_SHUTDOWN when trying to connect to the Aggregation Server.

DE4114

10954

9.0.7

Upgrading to Agent 9.x from 7.x or 8.x no longer causes incorrect behavior of browsers.

13615

9.0.6

Resolved a BSOD crash on monitored virtual desktop (VDI) devices.

13112

9.0.6

If the Agent requests a new configuration from the server, but does not receive it after a defined time, it now tries again, or tries another Aggregation Server if it has more than one configured.

DE14395

13659

9.0.6

Reduced stack errors when encountering error monitoring Java apps (Stack Protector).

DE11666

12096

9.0.5

RDP latency monitoring no longer causes the mstsc process to hang.

DE13088

10740

9.0.5

The Agent now deletes temporary configuration files properly even when agent_config.xml is locked.

DE13112

12180

9.0.5

In rare cases the Agent stops reporting that it is healthy while monitoring PcoipVCProvider.GetServerSideLatency.

DE13121

100004

9.0.5

If the Agent switches between Aggregation Servers (load balancing) while a comm process is running, it now reports the subnet and IP correctly.

DE13180

12873, 13209

9.0.5

Improved reporting of the PRC during an activity and the device's top processes.

DE13328

12860

9.0.5

Improved monitoring for csrss.

DE13867

13190, 10258

9.0.5

Enhanced stability when a monitored application (usually Internet Explorer) starts and it should be injected with Win32UiLocalHook (the WinUi activity monitor present for this application).

DE9442

12403, 12932, 13129, 12720, 10972

9.0.5

Now reports complete URL in Internet Explorer 10 or 11 for HTML events with Ajax calls.

DE10527

11582

9.0.5

Better Agent handling to access the system counter, avoiding an unauthorized access exception.

DE13116

12604, 13259

9.0.5

Resolved high CPU usage when scanning for Windows events

DE13203

12886

9.0.5

Known Issues

Description In Version

Aternity Agent for End User Devices does not report higher values than 4GB for virtual and physical memory.

9.0.x