What's New with Aternity on-premise 11.0.3 (Released on February 2020)

Version 11.x of Aternity on-premise offers significant steps forward in functionality and features.

Deploy a clean setup of Aternity on-premise v11.0.3 (learn more) or update an existing Aternity to v11.0.3 (learn more).

For the list of resolved issues for all releases of Aternity on-premise v11.0.3, learn more.

The new features of Aternity on-premise v11.x are:

Major Enhancements in Aternity on-premise 11.0.3 (Released on Feb 6, 2020)

  • Installation and validation processes improvements

  • Support for a hot standby site for Disaster Recovery. Learn more.

  • Customization of setup parameters during initial installation of Aternity components that allows greater flexibility

  • Enhanced security across all components and improved security and hardening documentation. Learn more.

  • Support for Tableau Server 10.4.19 (using Tomcat 7.0.91) and Vertica 9.1.1-11. Learn more about system requirements.

  • Support for Linux RHEL/CentOS 7.7

  • Support for Aternity Agent for Mac 3.2

  • Enhanced Device Health Monitoring, including creating and customizing new Service Desk Alerts, creating as many rules as you need to automatically trigger actions, based on your criteria.

Major Enhancements in Aternity on-premise 11.0.2 (Released on July 25, 2019)

  • Support for Docker Components Server setup with a non-root user.

  • Support for Vertica Database Server setup with a non-root user.

  • Support for Oracle 18c express setup on Windows server 2012 and/or 2016 for trial and small deployments.

Major Enhancements in Aternity on-premise 11.0 (Released on Feb 19, 2019)

Aternity on-premise 11.0 brings more use cases, new integrations and a revised architecture. Read below the detailed description of this release.

More Business Value and New Use Cases in Aternity 11.0

New use cases (key tasks) enhance analyzing capabilities of Aternity and bring more value to your business by improving your performance results.

Field Description
Analyze Installed Software and Analyze Software Changes

New dashboards for analyzing software allow you to use the data for troubleshooting applications and devices and to validate software compliance across the organization. Proactively identify and prevent issues on apps and devices, for example identify old software versions and update software before it crashes and prevent performance issues.

Analyze Installed Software (Advanced) dashboard allows you to check the current software installed on each monitored device, along with its version and deployment date. Use the Analyze Installed Software (Advanced) dashboard or REST API to analyze the current status of software deployment across your entire organization. The dashboard will assist you to answer questions, such as “who still has an old Office version” or “when was version X installed in my organization. Learn more .

Use Data Source Software Changes to check and analyze the installed software related changes on each Windows physical monitored device, along with its version and deployment date. For example, when several employees have a similar complaint of performance degradation, you can see if all of them modified the same software approximately at the same time. You can also get a list of uninstalled security updates across different devices. Learn more.

Use the INSTALLED_SOFTWARE_CHANGE_LOG API to monitor and analyze the history of installed software changes across the organization. Learn more.

Identify Forbidden in Organization Software or Out-of-date Versions
Analyze WiFi

Use the new Analyze WiFi dashboard to correlate between poor WiFi and any attribute.

  • Check if WiFi speed is slow in a location.

  • Check if noise levels are high at specific hotspots.

  • Check if a department suffers from low signal strength.

  • See the impact of poor WiFi by finding users who depend more on WiFi (high usage).

Learn more.

New Analyze WiFi dashboard

Analyze Host Resources and Analyze Host Resources (Advanced)

Use the Analyze Host Resources dashboard to find the devices with the highest CPU and memory usage (HRC, not the usage by one application). You can verify a hypothesis about high resource usage to find the common elements in all poorly-performing devices, by correlating high HRC with other system or software attributes. Learn more.

Use Data Source Host Resources to investigate correlations between attributes that relate to host resources, using the customization features of the advanced dashboard. Add your own columns, design your own fields with custom calculations, and apply them to any of the monitored attributes that you want to examine. Learn more.

Analyze Device Inventory and Analyze Device Inventory (Advanced) Use the Analyze Device Inventory dashboard to gather information about the inventory of devices in your organization which have an Agent for End User Devices locally deployed. You can view the distribution of devices which have one attribute, like RAM size, against those of a different attribute, like the Windows version. Learn more.

The advanced dashboard allows customizing the layout and data in the dashboard. Learn more.

New Look and Feel

Aternity v11 brings a brighter Look and Feel for all dashboards, a unified color scheme, and a better organized menu.

Longer Retention
  • Analyze dashboards now have longer retention up to 3 months.

  • Advanced Analyze dashboards now have longer retention up to one year.

System Health Monitoring and Troubleshooting

The System Health dashboard displays the overall topology and health of your Aternity deployment. As an Administrator of Aternity who has an understanding of the implementation topology, use this dashboard regularly to check the events in your Aternity deployment, or whenever Aternity is slow, to troubleshoot the health of the entire deployment. Learn more.

Check the health of your deployment

New Integrations with Riverbed Products

Aternity on-premise v11 integrates with other Riverbed solutions, such as:
  • Aternity APM (previously AppInternals) allowing to toggle between Aternity and Aternity APM displays

  • SteelCentral NetProfiler™ for troubleshooting network problems

  • SteelCentral Portal™ for viewing Aternity's data in the portal

  • Riverbed Xirrus™ for troubleshooting WiFi access points

  • SteelCentral AppResponse™ for Citrix Monitoring

In the below table only new in v11 integrations are detailed.

Integration Description
Aternity APM Integration Improvements for App Server Monitoring

Troubleshoot a long backend time (part of a slow response time) of a user's activity, by drilling down from the activity into Aternity APM (previously AppInternals). In Aternity APM you can trace an activity's call (APM transaction) to the server as it crosses the server-side components, and follow it across the backend components. If the activity makes two calls to the same server, or to two different servers, you can drill down from this activity to trace two separate transactions.

Updates to the AppInternals integration with Aternity include:

  • Quickly toggle between Aternity and Aternity APM displays.

Easily switch from Aternity to Aternity APM
AppResponse Integration for Citrix Monitoring

With Agent 11, you can monitor all sessions of a Citrix application server with a new dedicated dashboard called Troubleshoot Citrix Virtual Application Server.

Drill down from Aternity Troubleshoot Virtual Desktop dashboard into AppResponse Citrix Insight to provide end-to-end visibility for the server’s behavior, performance, network traffic, etc.

New dashboard to troubleshoot an application server
Troubleshoot WiFi with Riverbed Xirrus™ Integration

If you have Riverbed Xirrus™ WiFi access points, integrate with Aternity to drill down for WiFi details.

  • Add Xirrus to Aternity's Integration Settings page.

  • Drill down from the Troubleshoot Device dashboard.

  • See the access point and its devices, or WiFi details on this device.

  • You can also drill down from Xirrus to Aternity.

Learn more.

Drill down to Xirrus dashboards for more detail

Agent for End User Devices v11 Adds More Monitoring

The Agent for End User Devices monitors end user experience by measuring device and application performance. It is a small background utility which runs on each monitored device, and reports its data to the Aternity Aggregation Server.

With Agent v11, you can:

  • Drill down from Aternity Troubleshoot Virtual Desktop dashboard into AppResponse Citrix Insight to provide end-to-end visibility for the server’s behavior, performance, network traffic, etc.

    Monitor all sessions of a Citrix application server with a new dedicated dashboard called Troubleshoot Citrix Virtual Application Server.

  • Report IPv6 addresses properly for devices on an IPv6 network.

  • Monitor the I/O of any managed application whenever it runs on a device. Until now, Aternity only monitored the I/O per device as a whole, or during an activity.

    You can see this in Analyze Process Resources and Activity Resource Analysis when your monitored devices run Agent 11 or later.

Learn more.

Aternity On-premise v11 New Architecture

Aternity v11 has been designed to be a more scalable and easy to install system with more powerful servers which can now monitor more end points.

Aternity v11 introduces a new Docker Components server. The Aternity Docker Components Server is the on-premise server that hosts all Aternity Docker services which provide multiple different functionalities to Aternity. Most components are mandatory, but you can choose to add or omit some of the optional components and their associated functionality. The containers (components) are completely isolated from each other. The Docker Components server allows a single installation for all containers and makes the system easy-to-install.

Learn more about new components on the Docker Server and their installation.
Overall Aternity v11 Topology

Connection between different Docker Components is secure (SSL). Learn how to configure SSL certificate between various components.

Read carefully about software and hardware requirements to install and run Aternity v11.

New deployment sizes are available when installing/upgrading to Aternity v11 what allow monitoring more end points. Learn more.

Service Desk Alerts (Integration with ServiceNow)

Aternity sends service desk alerts (SDAs) to draw attention to devices which encounter the same health events repeatedly, like application crashes, system errors or hardware issues. You can receive an SDA as an automated email, or you can view it in Aternity's REST API (learn more).

Alternatively, if you have ServiceNow, you can send SDAs directly to the Riverbed SteelCentral Aternity App for ServiceNow.
Aternity can send service desk alerts as an email or to ServiceNow

With the Service Desk Alerts screen, you can configure the rules for Aternity to generate an SDA.

View and edit the SDA triggers

Learn more.

Additional Enhancements

Additional highlights of Aternity v11 are:

  • Aternity Users Screen and Agent Administration Screen underwent design and operational improvements to have a more modern look and feel, as well as new useful functionality, such as Bulk Actions, adding SSO group, and more.

  • Duration of PII Data Retention in Aternity

Aternity stores PII data for a maximum of three months only. Performance measurements (not PII) have a retention of between one month and one year.

You can view personally identifiable information (PII) in RAW, HOURLY and DAILY aggregations of Aternity's REST APIs, but there is no PII in the DAILY_ANONYMIZED APIs (learn more). There is no PII in any API which has data for longer than three months.

Aternity currently complies with applicable data protection regulations and GDPR compliance across its relevant services (learn more). We are also currently compliant with the NIST 800-171 standards, and its Security Management Program aligns with ISO 27005. Riverbed also has its own privacy policy.

  • Stability index is enabled for virtual desktops (VDIs), so you can monitor the stability of VDIs, and not only physical desktops. Learn more.

  • In the Troubleshoot Incidents > Incident Details dashboard, in the Breakdown section, you can choose a new attribute to display - Data-Center Location. Learn more.