What's New with Aternity on-premise 9.0.x (End of Life)

The 9.0 version of Aternity on-premise offers significant steps forward in functionality and features.

For details on deploying a specific release of 9.0, see:

See the list of resolved issues for each Aternity on-premise 9.x release. Learn more.

Version 9.0.2 included a number of changes in the dashboards:

  • New Enterprise Summary dashboard shows an hourly summary of the Enterprise Applications dashboard with a data retention of two weeks. Learn more.

  • New look and feel to the Monitor Application dashboard, giving a common layout of data for different types of applications (web, mobile and desktop), and displaying data as hourly summaries.

    Learn more.

Redesigned for Clear User Tasks (Use Cases)

Aternity v9 is a complete redesign in concept and implementation, to fit the most popular tasks which you perform in the system. The menu is split into several key tasks.

Choose the action you want to perform from the menu in the top right corner.

When you choose a task, like monitoring an application, the system now opens a wizard-like window which asks for the details to display.

Many use cases ask for information before loading the dashboard

Learn more about the new user task menu.

Monitor Any Windows Application with Zero Configuration

(Requires Agent 9.x) Aternity automatically discovers and monitors all Windows applications (desktop, web and virtual) with zero configuration, when they run on a monitored device. It automatically monitors their wait times, UXI, and health events. In web (cloud) applications, it automatically monitors web errors and page load times. In virtual applications it also monitors remote display latency.

Example of the discovery performance data alongside the activity score

The dashboards show discovered applications with their Wait Time as part of the Usage Time, and the UXI alongside.

In addition, Aternity also monitors the response times and scores of activities in managed applications. The response times of activities are split into client time ( light blue), and the combination or union of the backend time ( dark blue) and the network time ( blue).

New: Search for any Dashboard, User, Application or Device

Use the search box in the top bar to quickly start monitoring a device, user experience, or application. You can enter a device hostname or IP address; username, full name or email address of a user, an application process name, or enter the name of a dashboard.

Search for users, devices, applications, or dashboards

Learn more about quick searches.

New Dashboards

Version 9.x of Aternity on-premise includes several newly designed dashboards to answer specific user tasks.

  • New: Monitor Enterprise Applications dashboard:

    • This is the newly redesigned homepage of the system for those who deployed the new Agent 9.x.

    • Use the Monitor Enterprise Applications dashboard to view a summary of the performance of all applications, including the number of people using each application, their experience, and the health of those applications, all with zero configuration, while the defined managed applications also display their activity performance.

    • Drill down to other dashboards about a specific application, or to view more information on activity response times or health events.

    Monitor Enterprise Applications dashboard

    Learn more.

  • New: Monitor Application dashboard:

    • This new dashboard shows the overall performance of a single application across the enterprise.

    • The Monitor Application dashboard gives Application Owners a quick view on any application (desktop, mobile or web), including its performance, health, and the extent of its usage in your organization, to proactively check if any issues arise, or if any reported issues might be due to that application's deployment.

    • You can view the performance (discovery data and activity-based data), adoption, usage, crashes, and (for virtual deployments) latency measurements.

    Monitor Application dashboard

    Learn more.

  • New: Troubleshoot Device dashboard:

    • This is a new dashboard for IT support engineers to troubleshoot problems reported on a monitored device.

    • Use the Troubleshoot Device dashboard for support engineers who receive a call from a user about a problematic device or an application running on it, to troubleshoot it remotely by viewing the most important recent support information, enabling fast, effective and powerful remote troubleshooting. See recent installations, CPU and memory usage (HRC), the Windows processes using most resources, boot times, recent health events and network connections.

    • It includes important details like the recent CPU and memory usage, top processes, disk and network I/O, application performance, health events and boot information.

    Troubleshoot Device dashboard

    Learn more.

  • New: Commonalities Analysis dashboard:

    • This new dashboard empowers you to troubleshoot problems which seem random in nature.

    • The Commonalities Analysis dashboard (for an application) performs automatic and intelligent troubleshooting on any application, by finding the common elements of a seemingly random problem. It checks through hundreds of possible culprits (like the location, or time of day, laptop model and many more), and displays only the highest concentration of poor performers.

    The Commonalities Analysis dashboard (for an application)

    Learn more.

  • New: Analyze dashboards:

    • You can test your own troubleshooting theories by finding common threads (correlations) between an application's performance and two or more attributes.

    • The Analyze dashboards have a side panel which allows more flexibility to choose the breakdowns you need from an exhaustive list of attributes. You can also focus on the data you need by filtering only data where attributes have particular values.

    • Analyze data more flexibly
    • Alternatively, you can use the Analyze (Advanced) dashboards to completely customize your layout from a blank canvas, for the ultimate flexibility to display complex correlations between as many attributes as you need.

      The Analyze Applications (Advanced) dashboard

    Learn more.

  • New: Crash Details dashboard:

    • This new dashboard allows you to delve deep to troubleshoot any crashes experienced by you monitored mobile app.

    • View more details to troubleshoot a specific mobile app crash or group of crashes by drilling down from the Device Health dashboard to the Crash Details dashboard. To drill-down, open Device Health, select a mobile device name and from its tooltip select the Crash Details link. The crash details include the last 50 instances of this type of crash, and the device model where it happened, so you can easily see if there is a correlation with device hardware.

    • For every mobile app crash, Aternity collects the exception code and type of exception, the app's stack trace, and a summary of the crash information. It also collects any breadcrumbs leading up to the crash. You can download the memory dump file if needed.

    Viewing details of a single crash type

Learn more.

Intuitively Add Managed Applications to Aternity

Aternity version 9 sports a new look for adding or configuring an application to be managed in the system. Managed applications have activities in addition to the discovery data which applies to all applications (like UXI, wait times and so on).

The default applications with monitored activities

This new screen makes it much easier to add an application to be managed in the system. You can quickly and easily select the Gear Icon > Managed Applications, then select Add Application to add a new application.

Add a desktop application for monitoring

Learn more.

New Site-Based Location Mapping

(Requires Agent for End User Devices v9.x) Aternity version 9 has a new location mapping screen to set up automatic location mapping much more easily.

Define location names in the system

Site-based location mapping determines the business location name of a device (site, office, etc.) based on the Site name of a monitored device as it is displayed in the dashboards with minimum or even zero configuration from your Active Directory (including finding its city, state, country, and map coordinates) or from the subnet of the device.

Select the Gear Icon > Location Mapping.

The Location Mapping screen presents two methods of site mapping: using Microsoft Active Directory and/or using subnet ranges from the Subnet to Site file.

Automatic location mapping displays AD's Site name in the dashboards

Learn more.

Save and Share Dashboards

You can now save a dashboard to preserve its view settings for revisiting at a later date, or share a dashboard with other users.

Saving the view settings of a dashboard

Learn more.

Enhanced Security

  • By default the system now automatically logs you out if the session has been idle for more than 3.5 hours.

  • For locally defined users, a password must be at least 8 characters long, where at least one of them is uppercase (A-Z), one lowercase (a-z), one number (0-9) and one non-alphanumeric (like @, #, $). Aternity encrypts all locally managed passwords.

Enhanced Data Retention

Several dashboards display data with a much wider available timeframe, due to their longer data retention.

Dashboard Name Retention v8 Retention v9

My Enterprise (now Monitor My Enterprise)

4 days

90 days

Application Status (now Troubleshoot Application)

4 days

90 days

Activity Analysis (now Troubleshoot Activity)

5 days

7 days

Before and After (now Validate Application Change)

30 days

90 days

App Analysis (now Monitor Mobile App)

14 days

30 days

Service Errors (now Mobile HTTP Errors)

14 days

30 days

Service Performance (now Mobile HTTP Performance)

14 days

30 days

In addition, from version 9.0.2, Aternity sees a lower data retention (30 days) for Boot, Boot Analysis and Desktop Health.

Changes to System Look and Feel

  • You can jump quickly to dashboards which display performance data about the same application or the same device using the quick-jump menu near the title of the dashboard.

    Quick jump menus
  • Dashboards are now easier to view, with panels which stand out on their new gray background, and wider spacing for easier reading.

    Gray backgrounds help panels stand out

Monitor Office 2016 Activities

Aternity now monitors the performance of Office 2016 with new predefined activities that come free with the system.

New Online Help

Aternity's online help portal has an entirely new look, direct writing style, and features redesigned task-based content, to help you find content quicker. Visit help.aternity.com:

  • View content only for your product deployment. For example, if you have a local deployment, select Aternity on-premise from the drop-down menu.

    Search for on-premise content
  • Find help quicker: start typing a search and jump straight to the topic.

    Jump to a topic quickly by selecting a suggested item
  • Or select Go to find all topics containing this text.


    To find an exact phrase, type your search phrase in double quotes("). For example "cpu usage".

  • You can still select the Help button on any screen in Aternity to view the context sensitive help for that dashboard.

  • Browse the table of contents, search from any topic, browse related topics in the Related Links section, or send feedback at the bottom of any help page.

    Navigation from a topic
  • Export an article to PDF by selecting Save as PDF.

    Save a topic as PDF