Release Notes for Aternity on-premise 11

Version 11 of Aternity on-premise offers significant steps forward in functionality and features.

Deploy Aternity on-premise 11

You can deploy a clean setup of Aternity on-premise 11 (learn more).

For the new features in Aternity on-premise 11 release, learn more.

Aternity 11.0 resolves several known issues related to dashboards.

Known Issues for This Release

Description From Version

In rare situations, after you update Aternity, the dashboards you saved in a previous version with Service Pack(s) attribute might appear empty. It might happen because this attribute name has been changed to OS Version(s).

To resolve, open a dashboard, adjust timeframe and make sure to select OS Version instead of Service Pack(s) in Breakdowns and Filters. Save if necessary.

11.0

In some cases, after you update Aternity, the homepage returns to its default, Enterprise Summary.

To resolve, define your homepage again.

11.0

LDAP users cannot access Aternity REST API.

11.0

(Docker Components setup): Aternity does not support a non-root user for installations and running commands.

11.0

Docker Components setup deploys Raw Data Component and Messaging Broker with hard coded network port values, rather than allowing users to set them.

11.0

In the Troubleshoot Activity and Analyze Business Activities dashboards, Aternity calculates Incoming Traffic and Outgoing Traffic using an Average, instead of a Sum, and therefore, the calculation is wrong.

11.0

Aternity v11.0 is currently undergoing penetration testing, v11.0.1 will include all required fixes.

11.0

The Aternity Docker Components Server stores truststore and keystore passwords in clear text in the setup files, in logs, and in the container definitions for those containers that can be configured with ssl.

The Aternity Docker Components Server stores database passwords in clear text in the definitions of SDA.

11.0

Issues Resolved in This Release

Description Issue ID Salesforce ID Resolved in Version

LDAP single account users with System Administrator privileges cannot perform administrative tasks on local users.

DE20114

1132170

11.0

Wrong group assignments for "Browser Extension/Add-On Version" cause errors in the Agent log.

DE20249

1146035

11.0

Changing the color of columns in the Advanced dashboards causes data to disappear from the screen.

DE16119

844873

11.0

If the Troubleshoot Device Health dashboard was customized using multiple Category values and saved, then when opening the dashboard (it loads using the URL), it loads empty.

DE17598

874682

11.0

In the Validate Application Change dashboard, the Browser and Browser Versions breakdowns show the application name instead of the browser name.

DE17987

901111

11.0

Cannot export WPM monitor via the Monitors Tree, where the name of an activity contains an asterisk (*).

DE18348

912018

11.0

In the Analyze Process Resources dashboard, Virtual Memory (Average) and Physical Memory (Average) measurements have a negative value.

DE19038

1087244

11.0

For some Agents, the Agent version is incorrect in the Analyze Device Inventory dashboard.

Although the Agent version in the Device Details dashboard is correct.

DE19208

1085083

11.0

The Commonalities Analysis dashboard returns the data source connection error when filtering the Total Activities column by At Least 1.

DE18992

1081091

11.0

An Email template for automatic alerts regarding incidents is incorrect.

DE19098

1078793 / 1082306

11.0

A memory leak in the Management Server causes a restart.

DE19027

1082306

11.0

Although the User Experience dashboard displays the Crash (After Hang) event, it does not show in the tooltip of the UXI column in the Analyze Applications dashboard. In the tooltip, the calculation for Crashes per Hour of Use includes the Crash (After Hang) event, but the calculation for Crashes + Browser Crashes does not include this event.

DE19295

1093748

11.0

The User Experience screen returns Data Source Error.

DE19309

1092937

11.0

When creating reports, the PDF report generated by Tableau shows the content of a wrong dashboard.

DE18668

1063310

11.0

(For IE only): In the Device Details dashboard with newly installed apps, when changing the time zone for Yours (GMT+3), the server returns an error 5038 because the time zone is not recognized.

DE19514

1109921

11.0

The Latency column in the User Experience dashboard is missing even for the devices that have this data.

DE19450

1106089

11.0

Inconsistency between data in SteelCentralâ„¢ Portal and Aternity console.

DE19589

1106950

11.0

Agent Compatibility Matrix

Aternity on-premise 11 requires that devices ONLY run Agent 9.0, 9.1.7, 9.2.x, or Agent 11.0.

Product Supported Agent for End User Devices
Aternity 11

Agent for End User Devices 9.0, 9.1.7, 9.2.x, or Agent 11.0

Aternity 10.x

Agent for End User Devices 9.0.x, 9.1.7 or 9.2.5 ONLY.

Aternity 9.x

Agent for End User Devices 9.0.x ONLY.