Troubleshoot a User's Device (Troubleshoot Device)

Troubleshoot a User's Device (Troubleshoot Device) Use the Troubleshoot Device dashboard to display relevant data for support teams about the recent usage of a Windows monitored device , including recent installations, recent CPU and memory usage ( HRC ), the...


Update the Aternity Oracle Database Server

Update the Aternity Oracle Database Server The Oracle Database Server in Aternity on-premise 11.0.3 supports the following Oracle versions: Oracle Database version 12c Enterprise Edition 64-bit, 12.2.0.1 or 12.1.0.2 or 11.2.0.4. Oracle Database version 18c Enterprise Edition 64-bit, 18.0.0.0 Use...


~Save and Schedule a Report~

~Save and Schedule a Report~ In addition to generating ad-hoc reports, you can save and schedule reports. Saving reports provides a way to save multiple instances of a specific report with predefined parameters for either viewing or scheduling. The Reports...


~User Logon Audit Report~

~User Logon Audit Report~ This report provides a list of Logons to the Aternity Management Console during a specified timeframe. Required Parameters Default Description/Notes Date range Current week


Choose the Network Topology Layout for Aternity

Choose the Network Topology Layout for Aternity Part of planning the strategy for an Aternity on-premise deployment is deciding where to place the various Aternity servers in your network topology, and whether to place firewalls between any of the components....


Choose Aternity Sizing and Hardware System Requirements

Choose Aternity Sizing and Hardware System Requirements Aternity on-premise supports a wide range of deployments with different hardware sizing and network layouts, depending on the number of devices you intend to monitor for performance : Tip You must also choose...


Update the Aternity Oracle Database Server

Update the Aternity Oracle Database Server The Oracle Database Server in Aternity on-premise 11.0 and 11.0.1 supports the following Oracle versions: Aternity 11.0.0 and 11.0.1 requires Oracle Database version 12c Enterprise Edition 64-bit, 12.2.0.1 or 12.1.0.2 or 11.2.0.4. The Oracle...


Open Ports Between Aternity Components

Open Ports Between Aternity Components The Aternity solution requires several ports open between components, to communicate between them, and for monitored devices to send performance data. Typically you need this information when configuring firewalls, if any two components are on...


Open Ports Between Aternity Components

Open Ports Between Aternity Components The Aternity solution requires several ports open between components, to communicate between them, and for monitored devices to send performance data. Typically you need this information when configuring firewalls, if any two components are on...


Plan your Deployment Strategy for Aternity on-premise 11.0.3

Plan your Deployment Strategy for Aternity on-premise 11.0.3 To plan your Aternity on-premise deployment, you must choose the size, shape and contingencies to put into place for your deployment. Plan your deployment of Aternity on-premise Procedure Step 1 Size your...